Home Services reviews in Coventry, Rhode Island

Wonderful company! Reliable, affordable and delivered exactly what they promised. As a single, working woman with a property that has other demands on me, they easily took the stress out of maintaining my one plus acre of land, along with edging and trimming. My friends, family and neighbors comment on how great my property looks now. Their services have freed up value time for me and it feels great to come home to a beautiful, well kept yard! Thank you Briggs Landscaping!

Spoke with Alex regarding a shoveling job. His team was at my house within an hour. They did a great job and very reasonably priced. Thank you Alex! You have a new customer! Highly recommend.

I highly recommend Alex and his crew. They are very efficient and reasonably priced. I use them for mowing, plowing and cleanups and couldn’t be happier. Alex is wonderful with communicating and takes pride in a job well done!!

I’ve had Briggs doing my fall and spring cleanups, along with regular lawn care/cutting for the past 5 years or so. Alex has always been great with communication and responsiveness, which is so appreciated! He does my son’s lawn care also, and made a point to get there to help my daughter in law out while my son was deployed. Great job!

I have been using Briggs since 2020 and have been extremely pleased with their services. They are very reliable, reasonably priced and the work they do is always professional. My yard looks fantastic. Alex is great at communicating and has gone above and beyond on many occasions. Highly recommend!

Whether it is beautifying my yard or snow plowing, I can always rely on Briggs to do a great job for a very fair price.. Alex and his crew have done my outdoor work for 4 years and I have no complaints. They are very customer oriented and will work with you know matter what your concerns and/or needs are. If you are unhappy with one of their services, Alex will come to see you directly and quickly and get it resolved immediately. They deliver outstanding reliability, service and quality work. I highly recommend Briggs Property Mgmt to make your living space your happy place.

9.20.20

Have contacted BBB after promises to return on specific days to resolve issue. Even the head manager would not talk to me directly and thru the office said someone would be at my home to complete job. They obviously don't care. Recommend going to another tree company that is sincere about customer satisfaction.

8.23.20 NO SHOW OR CALL. GAVE HIM TIME TO AT LEAST GIVE A COURTESY CALL. NOT HAPPY AT ALL. I HAVE BEEN MORE THAN PATIENT AND NOW FEEL JUST BLOWING SUNSHINE. CALLING TOMORROW.

8.14.20 finally after numerous communications, company will arrive tues 8.18.20 or wed 8.19.20 to complete the remainder of the 15' they quoted to top off 3 trees. Hope it will be a satisfactory after such a long wait.

1.22.20 update...have been contacted but due to bad or cold weather still waiting for them to come n retop off additional. Maybe in March when warmer.

I have contacted sales person 2 times that
quoted job due to unhappiness with top off of 3 trees, I have not been contacted to resolve this issue. Not happy until resolved. Will review again once I am satisfied.

Updated 5/21/19

Changed my rating from 1 to 3 stars.

Upon writing my original review I was promptly contacted by the company and they agreed to come back and make it right. Bob came and talked to me about what I had wanted done and even gave some suggestions which I agreed with. He took time to make sure he was 100% aligned before cutting, and checked with me to see if it was done right. He even took down some dead branches. The results look great.

It’s frustrating that it took writing a review and all this time and back and forth headaches to get this done, but I do appreciate a company that is receptive to their customers and want to do the right thing.

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Original Review 5/14/19
The Tree Service is a joke. So much so I, and my family and friends, may have to switch lawn care companies after this.

I hired them to remove tree limbs from a few trees. Mike came over and seemed very knowledgeable and wrote very specific instructions on what limbs to cut. I was very hopeful that this would turn out well.

I got a call the day they were suppose to come. I called their office as I wouldn’t be home the next day but they said that should be fine. When I got home I took a look and, not only did they cut the wrong limbs on 2 of the 3 trees I asked them to cut, they cut large limbs from the wrong tree! Mind you, this tree was about 20 feet away from the tree I wanted cut so it’s not like it was close. Those limbs were giving some privacy so now I have to deal with that.

I called them and Mike came down to review. No offer to refund any money, but did offer to plant some trees to help with privacy if I wish (though that was just a friendly handshake so we will see). Fine, I asked him to come back and cut the large limb from the correct tree. They came back, I went out and explained what limb to cut, then had to go to work. I came back and STILL they didn’t get it right. They cut some limbs but not the main limb I asked, and broke one of my fence caps in the process. They did repair the cap, but that took about 3 weeks for some reason. Now this is getting ridiculous. So I called back and was even thinking I might just leave it as is so as to not need to deal with this anymore. After thinking about it a little I decided I should get what I payed for and get the correct limbs cut.

I reached out now about 3 or 4 times trying to get something scheduled to get that limb cut as I had payed for. Now I get a call saying if I want it cut I will have to pay for the service!

So to reiterate, they cut down a large limb from the wrong tree, they had to come twice to cut down the correct limbs from the 2nd tree, and they didn’t cut the large limb I had asked them to cut originally, and now they are asking for more money if I want them to cut down the limb I had asked them to cut the first time! Oh, and they originally came in January and it is now May when I’m writing this and it still isn’t resolved.

I really had high hopes after talking about the work we wanted done, and the machines they use so as to not damage the lawn, but do yourself a favor and look elsewhere.

If I could leave zero stars I would. Laurie needs to learn customer service!! They overseed the lawn a day before torrential down pour’s and she blamed me for giving the ok for them to come. They left a message they were coming. I couldn’t call back until after hours. They came. They know the seed wouldn’t stay. Thank God for companies like Trugreen who came and reseeded my lawn! Stay away!!!

In response to Seascapes reply:
I didn’t ask for ANYTHING! Laurie in the office is rude! The only thing I asked for was for you guys to make sure that didn’t happen again. I was going to continue service with you. Apparently according to a bunch of other reviews of you guys,you guys have have attitude problems with your customers.
You guys were paid... yet still find something to argue about! Good luck with your business. Yes... I mean that sarcastically.

I am new to the service but so far so good. They are doing exactly what I needed, making my lawn look great. They also dealt with a Japanese knotweed infestation and it was included in the package.

Rob came out to provide a quote for trimming a row of Canadian hemlocks for me in a Boston suburb. He was very professional and helped me understand my options. Although we didn't end up using the service I would recommend this team especially for more complicated tree-work projects.

My lawn is the envy of the neighborhood and, as a result, many of my neighbors signed on with Seascape.

I wish I *could* review SeaScape lawn care, but I have been unable to schedule service. On March 30 I left a message on their answering service in response to a flyer I received in the mail. When there was no response, I called again on April 3 and was informed--rather curtly--that someone would be in touch in a week or so. That was three weeks ago. Perhaps the landscapers do excellent work, but those of us who can't get past the front office will never know for certain.

My lawn has never looked better and healthier. It stayed green all summer without sprinkler system. I don't know what Seascape does but whatever it is I will continue using them. Also, customer service is excellent!!!!

Seascape is very responsive to any requests I have and personalizes the care that they give my lawn. Their employees are always very good at listening to my concerns and explaining themselves. Unlike the nationwide companies, they don't follow a script and are more than happy coming back to perform follow up care.

I have been using this service for several years. While satisfied with the care of my lawn I am continually frustrated with customer service. They are rude and have trouble keeping important information in my account. I get calls before each application asking the same questions. It is very frustrating. I always end phone calls with them feeling as if I have done something wrong

My lawn had suffered for years. I tried the do-it-yourself method of lawn fertilization and it got progressively worse. I hired another lawn 'specialist' and for the next four seasons the results were less than stellar. My lawn guy kept making excuse after excuse and ultimately blamed me for the bad results. I saw SeaScapes on a TV ad and called them. They came by and diagnosed my problems and gave me a solution which included changing the way I cut and watered. I followed their suggestions and my lawn has never looked this good....ever! I am so pleased with the results, their customer service and the technicians. I went with the Platinum plan which includes fertilization, core aeration and over seeding. I actually get compliments on my lawn....thanks SeaScapes!

UPDATE: Seascape replaced the grass they damaged

First and last year with seascape. After a treatment in July, there were large obvious fertilizer burn spots in the front lawn. The grass is 3 year old sod and is fully irrigated twice a day four times a week as it gets full sun. It was also aerated last fall. So, you can imagine my dismay when being told that the lawn was in this condition due to the “heat.” An interesting story because the entire front lawn gets full sun, yet the fertilizer burn is clearly isolated in two spots. After two calls, no refund was offered and we were told they’d “reseed in the fall if the grass doesn’t come back.” Hopefully their reseeding job isn’t like their fertilizing job. If you value customer service and care about your lawn, please look elsewhere. By the way, we’ve had professional lawn care with different companies with similar summer heat and this has not happened so their excuse is garbage.

I cancelled this year after being with them for 2 seasons. My lawn was browning and full of weeds this past spring, despite all the rain and the fertilizer application they'd done. I called them about it and the service tech they sent out said the lawn was suffering from drought. Really??? After all the rain we had this spring? They did nothing about all the weeds. The service was great the first year, went downhill the second year, and by the start of the 3rd year, was appalling, so I cancelled.

I absolutely love SeaScape. They do both my lawn (which is absolutely beautiful), but also my business for vegetation control. They are neat, caring, very conscious, ... I could go on and on. Some lawn care companies drive up to your property, sit in the truck, write a few things down, and then leave. I receive an up-to-date statement each and every time. Go with the best!!! SeaScape!!!

The Seascape crew have come to my house to treat the tree in my backyard a few times. They are always professional and courteous even having to deal with the dog waste that I forgot to pick up before their arrival. As for the tree, they have brought it back to life. Great job and thanks for giving me the extra yard work in the fall. : )