Reviews of local pros in Coventry, Rhode Island
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I feel really fortunate that I found DAI when I did. Second floor toilet started leaking after 6mos of a new toilet install. I already had damage in the house from the first leak but insurance never recommended water remediation. The second leak wreaked havoc through 3 floors including kitchen and living room ceiling. I called on a Saturday morning and they were at my house in 45minutes! Over the course of the next week, Tim Talley and his team (Steve, Kiki, Big Mike) remediated all of the water and the mold. Down to the studs in Kitchen, Bathroom and basement. This team was to say the least - impressive! They were friendly, professional, courteous and clean. They were patient with me answering all my questions and concerns. They worked HARD.
Tim, as project lead, helped me stay calm and informed through-out. He even brought the owner, Tom, over to see things and introduce us. I am hoping to have DAI do all of my reconstruction as well. I will write a separate review once that is complete. Net net, I would highly recommend DAI to anyone in need of assistance with remediation of any kind. It is never easy to experience these life interruptions but I feel very fortunate to have had DAI on the case! -
My wife and I were renovating our house, and we came across some mold in our attic. I contacted DAI after hearing their ad on the radio and doing some of my own research. My insurance company wasn't going to help us, so it added to my wife and my stress. Tim T. who I worked with was able to help my family out in getting this job done. His crew came into my house, with the upmost respect and courtesy. They worked tirelessly to throughly mitigate my mold issue and re-insulate my whole attic. When the job was done, it was like they never stepped foot in my house. The attention to detail that DAI has is impeccable. They really treat your house as if it were their own. I honestly can't say enough about how professional they are and they pride they take in their work. Thanks again for helping my family.
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The DAI group is the real deal. From estimate, to job completion, the communication and professionalism is on point. The crew seems to take much pride in their work, and it shows!
They came in to mitigate mold in my attic that had occurred due to inadequate ventilation.
If there is a need in the future for any kind of restoration, DAI will be my first choice! -
DAI services our commercial property. They always answer the phones and respond very quickly. Working with the Project managers and crew chiefs is always pleasant and easy.
Unfortunately for us, we have had them multiple times, but their service has always been consistent. Pricing is fair and well explained up front. I would highly recommend them for any disaster restoration needs. -
We recently had water damage to our basement. Our insurance company highly recommended DAI Restore to me.
I received a call back from DAI the very same day.
Devin came out the following morning to access the situation which was worse than what we thought.
Devin took the time to explain everything in detail and proceeded to tell me what to expect from his team when they came the very next morning.
Devin and his team Julie, Marco and Jorge did a fantastic job!
They were all extremely professional and friendly. Their work was above and beyond what I expected.
Devin also kept in touch with me over the weekend to update and answer a few questions that I had.
This team certainly did not disappoint! I highly recommend them!!
Thank you for everything Devin! It was a pleasure working with all of you.
Deb Okruta -
Home inspection found mold in the attic due to improper venting. Had two other companies quote for the job, and DAI Restore were the ONLY ones who could handle our tight attic space without cutting into the vaulted ceilings, and were able to handle the entire scope of work. (The others needed to subcontract 1-2 other companies, or would've left me with giant holes in the ceiling!)
The job was completed within a few days, and more importantly, it was done RIGHT. They ripped out all the insulation, killed the mold, encapsulated, reinsulated, and installed additional ventilation (baffle vents) to prevent recurrence. They're responsive and easy to work with. Left my home as clean as I left it. -
This is the second time I have used DAI. I highly recommend them! They are punctual,respectful, and very professional. They did a great job with a basement clean out. A crawl space. Never did they complain. They happily answered my questions. Very hard workers. Cleaned up after they left. Finished in a timely manner . Did a perfect job. I can't say enough about them. Above and beyond all expectations!
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Had my carpets and tile cleaned by Advanced Carpet Care who Recently merged With their sister company, DAI Restore (Same owners). As always we were impressed with their level of expertise, professional and courteous techs who provided great service and results. We trust DAI to keep our 8yo carpets so clean our Great grandkids can crawl all over Them. Thank you we are very satisfied. Bob
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Due to the recent storm for the first time my elderly parents had water in the basement. Both have physical limitations. DAI was quick to respond, kind courteous and reasonable. Devin and his team are awesome. Devin stayed in contact with me and my parents and checked back several times to be sure that the basement was dry. I highly recommend. Excellent!
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I cannot say enough good things about this company. I got water in my basement and of course insurance did not cover any of it. DAI did everything that they could to help me lower my costs, while still providing excellent service to ensure that my home was safe again. They treated me like I was one of their biggest customers when I was not. I was presented with all options and given honest opinions as to what the best course of action would be to get my basement dry and safe again. Everyone that entered my home treated us with great respect and willingness to explain everything that they were doing and when they would be back to do next steps, and what the next steps actually were. They did not leave any messes, and the only way you knew they were there was the walls and floors were taken out from being water damaged. I cannot thank them enough for the help that they have provided me during a time that was stressful enough.
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We called DAI when we had a leak in our kitchen and bathroom ceilings. They came out and assessed the damage and told us exactly what we needed to do and who to communicate with when it came to resolving the issue. We ended up needing a new roof and had extensive mold and water damage in our ceiling, walls, and kitchen cabinets. While we waited for insurance to approve the work and for the roof to be replaced, DAI kept in contact with us weekly to touch base so they could start as soon as our roof was done. They were able to work right away and the entire team from demo to recon was amazing. Everyone was incredibly friendly, knowledgeable, compassionate and understanding. They explained everything to us every step of the way and did an amazing job redoing our kitchen and bathroom. I couldn’t be more pleased with the job they’ve done. We had our bathroom redone 4 years prior and I actually like the bathroom DAI built for us so much better. I would highly recommend DAI to anyone.
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I had a cigarette smoke damaged apartment. It was in the walls, the floors, the cabinets. Everything had the smell. DAI came in from the very start and detailed their recommendations plus the cost. The project was delayed on my end and DAI stayed available. They really understood my tight timeline due to rent loss while they were working. DAI completed the project in a timely manner. The staff was friendly and helpful. Maxx was readily available by phone. He returned calls. I can't say enough good things about this company. They seem to really enjoy their business. They certainly know a lot about the construction industry and restoring property. The end result was fantastic.
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tearing down my walls getting rid of the mold but unresponsive when it comes to restoring everything back, called numerous times for the girl Ryan and never returns calls, I'm very dissatisfied with the response. This has been going on since June 2022
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We would highly recommend DAI.
Tim came to our home reviewed the damage and implemented a plan to remove the water and moisture. He returned the following morning with his crew. They began the process of opening walls, drying and removing floors.
They were all professional, pleasant, knowledgeable, and thorough. They were neat and clean and took pride in their workmanship. Tim and Holly are excellent communicators. They helped make this very difficult time easy.
We had a roof leak. The water came in a recreational room down the wall, onto our hardwood floors and down the stairs to the basement. Then out to the garage ceiling and wall.
We are very happy with their services. Hopefully, we never have water issues again. If we did, DAI will be our first call. -
Jonathan Silva and crew did a remarkable job first taking out the damaged wall and ceiling, cleaning it and sanitizing it. The repair was effortless on my part the crew did everything. Thanks Jon and crew DAI.
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After closing on my house, I discovered extensive termite damage to the structure. DAI eased my worries with their professionalism and dedication to quality. They were easy to work with and Sean and crew went above and beyond to address my concerns. I highly recommend DAI to anyone.
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DAI was fantastic to work with. We had some scheduling challenges and DAI worked with us to accommodate our schedule. Though only the first part of our work was completed based on the crew of Shane, Anthony, Nick I am confident of the work left to be completed. Shane, Anthony, and Nick were on time, professional, personable, communicative, friendly, and took pride in their work. It was a pleasure to have them in our home for a week and they did everything to make us comfortable with the work being done. They always took time to answer any questions and lets us know what was on schedule for each day. Once they completed the work they cleaned everything up and we were left with newly painted walls, ceilings, and rebuilt closets. We would highly recommend DAI based on this experience.
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DAI was very professional and thorough on the job they did for my wife and I. They removed the vermiculite from the attic of our old house because it had some asbestos in it. We could not have been happier with Dave and his crew. We definitely plan on using DAI Restore again.
Emery Wilson, Newport, RI. -
Being a property manager has many challenges including finding the best contractors to handle building needs. DAI Restore not only does regular cleaning but has come out on an emergency basis without a hassle! The technicians even tackled another emergency with the best customer service I could ask for. They even made sure our resident was thoroughly happy with their service. Thank you, Dave and DAI!
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I contacted DAI thinking it was a different company at first as I need upholstery cleaning for a large storage ottoman, a cloth chair and ottoman, and a rug. A bit of back history, the chair and ottoman sat on my three season porch for 7 years, the rug was under my dining room table, and the ottoman was in my finished basement. Upon selling and moving the ottoman is in one of the bedrooms and the chair/ ottoman and rug in the living room. I called spoke with a nice person (forgot there name) who forwarded my information onto Dave B. Dave contacted me within a day or two, discussed my needs, came over, took photos and measurements and had me an estimate the following day. I agreed the price was decent and we scheduled a day and time for servicing. Fast forward a couple of weeks and Darnell and Dominic came over to service the upholstery and rug. I was very upfront with circumstances with Dave and the guys relating to the chair and ottoman. I did not expect a new looking chair just a lot better off than it was and it is. I can probably go and do a few touch ups but overall I am very satisfied l. The large storage ottoman was from my dog and there was a lot of dirt on the surface it looks great and I am again very satisfied. The rug looks great and almost as good as when I bought it. There is a slight stain but blends in well however that was from my dog the the guys. Being in close to the office the guys left the fans a bit to continue drying and Dave came and picked them up at days end. I would have probably moved the carpet somewhere prior or space not used for the fact that took the longest to dry and my pup loves snuggling and playing on it even when it was under a dining room table. Overall I am satisfied with the services and would recommend DAI and the team of the three D’s Dave, Darnell, and Dominic (I just made that up as realized first name begin with all D’s! They were all pleasant to work with and professional on top of that. Lastly quick note, I’m on a second floor condo and they were able to park in front (in my spot) and bring the tubing hoses up without a problem and have barriers so it does not scrape walls, doors, etc….maybe something to repay if on a second floor or cleaning items on a second floor, but they handled it no problem. Thanks guys and DAI!
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We had a water issue and called DAI. I think they were here in 25 minutes and in a grand swoop all cleaned up. Impressive to say the least. We also used DAI for tear down and re-assembly of our kitchen. After all is said and done everything is back to normal and we could not have asked for a better experience. Hats off to John and his team for a flawless execution!