Reviews of local pros in Cranston, Rhode Island

Paid $4000+ last summer for them to finalize an A/C hook up from the previous owner of my house and nothing but fan air is coming out. Had another company come and quote this week and showed that the work Rowlett and Son’s did was incomplete is now costing me another $4000+ to get running. It stings and I feel ripped off by Rowlett knowing the work was not complicated or a mystery.

My blower fan went out on Friday night or Saturday morning this weekend when it was 9 below. I called around and no one could help until Monday. I got a number from my brother in law and called Warren. He came out that same Saturday and boom….. now we have heat. Thanks a lot Warren.

Will be a returning customer! I called Warren at 7 am and he was here by 9:30 am on a holiday. He was efficient and professional and fixed my boiler quickly. Highly recommend!

New to the area. We had a leak from our furnace. Called another company who strung me along for five days. Finally I call Rowlett. Warren answered the phone. Came out that afternoon to look. He installed the next day. Everything went as described. This is the old school customer service and respect that seems to be missing from most businesses these days. I recommend these folks to anyone in need of HVAC services.

Warren was awesome! He came out within 12 hours of me texting him abd fixed our AC within an hour! Definitely recommend and will be referring him for all future HVAC concerns.

Called this HVAC company on A Tuesday morning, because my central air stopped working. They came out that day. He diagnosed the problem immediately. Took the motor home, and ended up replacing it. Installed it the next day. Fair price, great service, very communicative highly, highly recommend!

Just had a new AC unit replaced and I can't recommend Rowlett & Son's HVAC enough! Warren was quick to respond to all of my calls/texts and was incredibly professional. Service was spectacular and our new unit is working like a dream. I will be referring all my friends and family.

During the recent heatwave, when our central air system suddenly stopped working, we struggled to find an available HVAC technician. After a long list of calls, Warren was able to come out last minute and help us. He performed a full system check, replaced our thermostat, and got everything working again. He was polite, efficient, and professional. We’ll definitely be calling him again for future services!

Warren is top notch! I have a rental property in Narragansett with seasonal customers about to arrive on their vacations and my AC unit went out on me. Warren was able to get over quickly to diagnose the issue and had me all fixed up the following day! True life saver. I have used Warren twice now and I highly recommend him - super professional, friendly, and reliable!

I called in the morning and the Serviceman arrived at 4 PM the same day, as promised. He diagnosed the problem on the HVAC system quickly, and expertly disassembled the entire unit to get at the faulty part. He called a parts business and the fortunately had what was needed. He returned and efficiently reassembled the unit with the new part and it was working as good as new! Extremely satisfied with the service and promptness and courtesy that was in evidence. I would highly recommend this company for your HVAC and heating air conditioning needs.

I posted to the Positive Warwick Facebook group about losing heat, during yesterday's snow storm. This was an emergency service, and he made time to squeeze us into an already hectic schedule due to the storm. We had a recommendation for Warren, and he was nothing short of efficient. This guy knows his stuff, and he was skilled in a very specific issue that we were experiencing. He made us feel empowered in a situation that we lost control over, and most importantly - his cool, calm energy was so tactically objective, it sincerely helped relax our concerns. He resolved that swiftly, and kept an open line of communication all day. A few hours of work, he moved effortlessly in the most reassuring way that you'd want from your technician. You don't get that from an "Emergency HVAC" box company (and I would know, especially because I called and was told they don't provide emergency services for non-clients, go figure). It's been a stressful 24 hours, and thanks to Warren - we will literally and figuratively rest easier tonight.