HVAC reviews in Warwick, Rhode Island

Our heat wasn't working, and I after reading some of National Refrigeration's excellent reviews, I decided to call them since they were local. They were awesome. I received a fast appointment, and David P., who serviced our furnace, was excellent. He gave it a thorough cleaning and answered our first-time homeowner questions, which we really appreciated. David got our heat working again without any extra fees, which we were grateful for. Thank you! We've also had Sam come out our house twice for routine service, and he was always SO nice and a total pleasure to deal with.

The other day, I called National Refrigeration, and the technician, Samuel Gil, did a great job diagnosing and replacing my old AC blower. It's just like new now.

National has been our go to HVAC company for just over 2 years now. After running into numerous issues with a few different vendors in the area I am glad we found National. We had our annual PM service for our AC today and the technician, Justin, was excellent. He showed up early in the appointment window, was very thorough, answered all questions, and was extremely professional. Can’t ask for much more out of an HVAC company or their team. 10/10- recommended to family/friends.

Our tech Jonathan did a fantastic job. He was on time, communicated our issues as well as the resolution to our problem. Highly recommended

I am pleased to write this review of our experience with National Refrigeration. I am so impressed with the level of service, professionalism, and knowledge Charles, Jeremy, Manny and the entire crew brought to this this installation. I could not be more pleased with the overall experience. From discussing our needs and options, receiving clear and concise quotation(s), to installation, the level of service and attention was impeccable and sincere.

Based on my experience, I fully recommend National Refrigeration as they provided quality customer service as well as the technical expertise to meet and exceed all my expectations.

Don Cotham

National Refrigeration is reliable and trustworthy. They show up on time and answer the phone when called. Service techs to include Zach have been informative every step. Highly recommend

Justin Slagle was very Professional, Thorough & Knowledgeable & always answers any questions we have. He was here a few months ago also to repair a cracked pipe & knew right away what the problem was & told us exactly what needed to be done & checked it for us today. Thk you.

Jonathan is an excellent representative for your company. What a polite, efficient young man. You should value him highly.

This is a fantastic company. Old school business model, and it shows. From the super friendly and competent gals in the office to the service tech Wyatt, the public face of the operation, customer service is strong. Technical service is strong. These guys are in it for the long haul.

In the middle of November, my gas furnace wanted to suddenly stop working. A family member had used National Refrigeration before and had nothing but praise for the company. I outreached and they were able to have a technician out the following the day.

Technician Wyatt diagnosed the issue within an hour, and also offered some insights on the furnace I was unaware of. He was pleasant to talk to and answered all of my questions without hesitation.

I ended up needing a part ordered, which took some time, understandably. But once it was received, National Refrigeration outreached and sent Wyatt the following day. The install was smooth and the furnace was running within an hour. It’s been a month and I’ve had no issues since. My experience was great overall and I highly recommend them!

Zak was very professional, very thorough, and very respectful of my property.
I am very happy with the service you provide and will be calling you next summer for another two-pack maintenance.

Brain and his team were incredible to work with. They provided a very reasonable quote and were quick to get everything done. I definitely recommend this team and company!

Justin arrived on time and was efficient with his time. He was personable and clearly explained what he did. I have been very pleased with all of the contacts I have had with National Refrigeration and highly recommend them.

Nick was on time, very pleasant, highly knowledgeable which I appreciated, absolute professional.

Sam was right on time, did excellent work and had our a/c system functioning at 42 degrees. That's truly wicked cool!!! We've been Nat'l Refrig clients for quite a few years, and it's always a pleasant experience.

National Refrigeration does a great job. Whether doing maintenance or emergency repairs, they always do outstanding work.

Wyatt was totally professional and very knowledgeable about what needed to be done. He carefully explained our options and completed the job in a very timely fashion. We are always happy to have Wyatt as our National Refrigeration technician. He is a great young man and an excellent representative for your company!

I got a tech to come out the morning I called! Jarrod was very professional and made some repairs to keep an (admittedly) old condenser going a while longer. 5 stars for doing only what was necessary and reasonable.

They arrived on time and began working right away on the new hot water heater. Used protective drop clothes throughout. Very neat, precise work. The connective hoses were all per code and looks great. In conclusion, he thoroughly explained the shut offs and how to set the temperature. Excellent job, well done.

Happy customer! I went with National Refrigeration to install central air with a new Bosch heat pump in my raised ranch, which previously had no ductwork. They did a phenomenal job, and I’m so glad I chose to move forward with them.

Charles, my main point of contact, was incredibly helpful throughout the entire process. He came over twice to provide quotes and discuss options, and he patiently answered many phone calls and questions—even before I signed a contract, and I never felt pressured or rushed to make a decision. His thoroughness and clear expertise gave me the confidence I needed to move forward with them on such a big project.

During installation, the entire team was professional, accommodating, communicative, and friendly. Overall, they were able and willing to accommodate everything I wanted including zoning & return placements. The equipment was installed neatly and professionally (i.e. duct work run tightly along the ceiling).

The system is up and running and is working exactly as expected. The air temperature and humidity levels are much more comfortable and the airflow throughout the house feels nicely balanced. I’m very happy with the result. Thank you!!

Prompt arrival. Very thorough and explained findings. We both think this was our best maintenance appointment.