Reviews of local pros in Warwick, Rhode Island

My fridge was squeaking and buzzing so loudly, I could hear it upstairs! The fridge was in the house when I bought the house so I did not know who to call. There was an online web address on a label inside the fridge. I went online and scheduled an appointment on the same day! It was Sears Service and honestly, for $139, my fridge was inspected and fixed! Thank You!

service and work were completed in a timely manner. the installer was good. im a little upset to pay for parts on this issue. the reason the dryer broke down was an issue with the machine. they now have a replacement basket so it cannot come out while its working.

Guy comes an accesses the refrigerator. Goes out to his van , says he’ll be back in then takes off. Says Samsung is closed and he’ll have to call them on Monday. Well it’s now Thurs and I have yet to hear from them.. this guy was very weird 🙄 says my refrigerator isn’t making ice at the bottom because the water line is too small.. ok so why is it making ice in the door then.. why did it make ice all this time in the bottom freezer 😤. He tore apart all my ceiling tiles in the basement to get to the water line. Now I have to go buy new tiles .. just bad experience all together.
Update:
A new guy Richard came out 2 months later and he great . And it was not the water line at all. The fan was not working…but refrigerator is still not making ice so I have to call for another appointment.. this will be the third time 😩

Technician was: On time, knowledgeable, efficient, friendly. Automated service alerts however were glitchy at best...example: asked me if I wanted to reschedule the service call AFTER it had been completed

Very professional, polite, quick to diagnose the issue and gave me advice for prevention

Have family and a baby, was told by tech when I purchased the service contract would qualify for fast service. When I looked online I could have gotten an appt on Wednesday this week. Called # because I had the contract and was told the Wednesday appointment was for new, or non service contract customers and because I had policy, it was going to be the 18th. Where is the common sense in that?? I pay EVERY month but non policy holders get the red carpet treatment. ????????????

My technician was great. He was knowledge and professional
The service was horrible with Sears.Out of 6 appointments only 2 were actually kept. Certainly Sear could do a better job with scheduling!!!!!

Joseph is very detailed oriented, and leaves a nice neat area when his work is done.

My tech Domingo was excellent. Knowledgable and efficient.
My only complaint and frustration was with Sears and their online communication system. They kept rescheduling my return appt saying the part ordered had not come in when in fact I had received the part. My attempts to contact someone to let them know I had indeed received the part was frustrating as I was continually referred to bot chats that were totally useless.Finally I found an actual phone number and talked to a real live person. She was great and she scheduled my return visit for the very next day.
Humans A+
Chat bots F

The service technician was great. He let me know in the morning what time he would likely get here, which was very helpful. He was personable, knowledgeable, and helped us a great deal. The best part is our dishwasher is all fixed!

This was quick and fixed! The technician was great! Friendship and efficient . Very happy.

Professional and experienced mechanic top shelf

Very knowledgeable technician. Courteous and very informative Nice guy to work with!

Scheduled a repair. They gave me a 4 hour window for their time frame. 48 minutes before the window closed, I was told the appointment was canceled and I have to reschedule for 2 or 3 days later. Couldnt get ahold of a person online. Just ai chat bots. Will amend my review if things go better in a few days. As of now getting notified this late in the process is ridiculous.

Very nice, and knowledgeable guy, I wish they were all like him.

Incredible service, incredibly fast! Richard figured out very quickly and astutely what the issue was with our fridge not cooling and was able to address it right away, as well as explain it easily to us. Thank you!

Service technician Ian did a great job. He was in and out in a jiff…,I wasn’t too happy that the dryer couldn’t be looked at on the same day seeing as he was already here (And for inquiring minds, there was not a huge repair issue with the dryer just needed to have the dryer hose in the back replaced cause I can’t get at it because the appliance is heavy to move )…,certainly not his fault. I guess I’m just not happy with the fact that I would have to pay another whole Service fee for the other appliance that…. certainly could’ve been done in my opinion on the same day as cleaning the washing machine filter.

love the fact that he was so knowledgeable. He was very friendly. He also came on time and finished the job in a timely manner. Thank you. So much Tracie

This repairman NEVER inspected my washer except for looking inside the cover at the drum. He spent most of the time texting. I can only presume that he was telling someone what we were telling him was wrong with the machine. How else would he know that it was the gear box without looking at it? I am angry and disgusted.

Very nice, professional, he explained everything to me that I did not know. Excellent service call. 5 stars!

Zack was knowledgeable, on time as promised and turned around what was a stressful situation not having a working oven into a positive experience. I am so glad we contacted your company and additionally purchased the warranty package!