Reviews of local pros in Warwick, Rhode Island

The technician, Joseph, was very accommodating. He called before he came, did his work efficiently and cleaned up after the work. Was genuinely knowledgeable and helpful and kind. I will recommend this service to friends.

Zach was very professional, and accommodating with my schedule. He went above and beyond in the repair, explained everything to me and was very kind. I wish I could have him as a service repairman every time! 100 thumbs up!

The window was from 9 to 5 which I didn’t like the repair man that came out. Eric was efficient and fast. I appreciated his work and he got the job done.

the service technition came to the house for the microwave that is not working. I thought he might have had a replacement model in the truck but now I'm waiting for the next step as the microwave is covered under an extended warranty . The company will either send a check to purchase a new one or I go to the appliance store where I purchased it to get a new one. I did't get any real information on how long this process will take. The technician just said I should hear soon. Where this was under warranty there was no charge for the service call.

My technician (Ian) was great and I would rate him as a 5 stars? As far as Sears Home Service repair I would rate them as a 2. I have been without my washing machine for almost 6 weeks. The service technician has been here 3 or 4 times and has ordered the part (coupling) every time and was never delivered to me. No one at Sears can tell me where it was delivered to and every time I was rescheduled in 2 weeks (this has happened 3 times). I finally received the part and it was fixed today. I had called Sears office but got no where. I told them I wanted to speak to the manager but never received a call back.

The service was excellent, straight forward and complete. Domingo appreciated when I asked if he was quiet so the dogs wouldn't wake up and bark. Both technicians were professional and I appreciate their work. Thank you!!

I arranged a service visit because my refrigerator and freezer stopped cooling. The technician arrived on time and was friendly enough. He very quickly inspected the outside of refrigerator and found a lot of dust and fizz on the back. He charged me $339 to vacuum it out (with my vacuum). This took around twenty minutes. He said multiple times that he was “9 out of 10” that that would fix it.

He did no other work or inspection of the compressor or fan. When we plugged it back in, he claimed it was working because of the buzzing sound in the back and again said he was “9 out of 10” that it was now fixed. He said it would take 24 hours to cool, which is fine.

After running all day and night, it is not working at all, is warmer inside and it is clear that it was not repaired. The inspection was not thorough (only superficial) and the vacuuming was maybe needed, but completely ineffective. This was a complete waste of nearly $400 including the tip.

I suggest not using the service.

We had a great experience with Rooftop Power from start to finish! Sheena was amazing to work with - she was knowledgeable, informative, and there was absolutely no pressure to move forward. Our project manager, Ally, kept us informed throughout the entire process and it was very easy to track the timeline of things. On install day, our electricians, Austin and Jarret, were friendly and knowledgeable. They kept us informed and explained things clearly for us. Our installers, Hyrum and Jacob, worked efficiently and kept everything neat and organized.

I highly recommend Rooftop Power for anyone looking to go solar!

Aside from the wonderful salesman, we have faced issues with all aspects of working with this company. Even more than a year after install. Stay FAR away from this company

The team was very professional, polite and diligent. They accomplished their work ahead of schedule. Further, they cleaned up after themselves better than other crews we had at the house. Our crew: Randy, Oscar, Austin, Jake, Tanner and Aryum were the best. They worked hard and answered all our questions. We were very with our experience.

Rooftop Power was extremely efficient, well organized, informative and easy to work with. We are excited to have our solar panels installed! We highly recommend RTP.

Edit 10/16/2025: In the end I would recommend Rooftop Power for anyone looking to get Solar. They were great to work with, no pushy sales tactics, final product came out great, and they had good communication. The only reason we are not giving them 5-stars is the time it took. While the process was extremely easy on our end, and there was no completion date in the contract, it was implied when we signed up that it would be a 2–3-month process, but in the end it took 6 months. If we had only had more realistic expectations on the timeline, this would be a 5-star review. To add to the frustration, while we had good communication, many responses we got was "2-4 weeks" for the next step and we didn't understand how many steps were associated with this. In our minds we thought we were very close, but in reality, we were still months away. There would have been a lot less frustration if we were just told we weren't even close, especially with this occurring over the summer months where we were getting hit with $300-$400 electric bills. This may not be the typical duration it takes as I know 2025 was a big year for solar with the Federal tax credit going away in 2026 so I'm sure Rooftop Power got flooded with new customers once that news broke.

(Original Review) We have not completed the solar process yet. So far, we’ve dealt with Marcus (solar consultant) and Tanner and Jake (site visit / assessment). Our experience has been great thus far and hope things continue well through the process and there are no surprises. To be honest I’m leaving this review now as I have been asked to, but the 5-stars I have given at this time reflects my experience thus far. I’ll be sure to update this review depending on how things go from here and if we complete the process.

Edit 7/11/2025 (from 5 stars to 3 stars): We signed our initial contract with Rooftop Power on 3/29/2025 and from the sounds of it, we are still 2-4 weeks out from an install date. The last email we received said that due to historic volumes of customers we can expect delays in hearing about an install date. I understand there is design, agreements with utility companies and permits that need to be acquired prior to install and the duration may vary based on the utility company and the town issuing the permit, but the process has taken longer than expected. With the summer being the highest production months for solar, it seems we won't see the full benefits of having panels this year. We opted to buy the panels outright rather than finance them, which skipping the finance process I thought would expedite the process. I also question if we did finance, would we be paying high interest on the full loan over the last 2-3 months without seeing any benefit from solar? As of now we've paid 20% of the total cost, which I understand pays for the behinds the scenes work (design, agreements, permits, etc.). Hoping to complete this project soon.

Edit 10/16/2025: (From 3 stars to 4 stars) Our panels got installed on August 20th. After the install and inspection process needs to occur and National Grid (our electric provider) needs to swap out our meter, which took another month. Finally, on 9/23/2025 our panels were active and producing power. The panel install crew were great to work with. They listened to my recommendations and the final product came out very clear on our house. We got some heavy rain immediately after the install and there were no signs of leaks in our roof where they attached the panels.

The group of men that came and the solar panels on the house was nice, efficient, knowledgeable, polite and experienced. Austin, Randy, Oscar and Armani was super about the installation od the panels and didn’t even hear them. I recommend Rooftop and the group of employees that did my installation for my house.

I needed my electric panel upgraded from 100 amp to 200 amp and Ray and Jarret did a great job. They ran a new line on the outside wall and the Tesla box with the controls in it plus a new meter hookup. Ray did the work on the inside of the house to rip out the old electrical panel and put in the new panel. After he was done everything was labeled and working correctly after 7 1/2 hrs. They were both professional and left everything neat and clean. My solar system is all hooked up and passed inspection. Just waiting for RI Energy to change the meter and give us there blessings . RTP were great and took care of everything, very professioal, and would recommend them to anyone.

The crew of Kevin, Arman, Gerry, Oscar, Randy, and Jake for our install was great. They were on time, professional and worked efficiently and neatly. They made sure we knew the next steps on our solar project. They did a great job and were a pleasure to work with.

I have had nothing but a positive experience from start to finish. The communication was spot on which is so rare these days. Gerry, Jake, Melvin & Hyrum were not only thorough and efficient, but a delight and enjoyable to see installers loving what they do. Thank you. Ricia

Going solar was a tough decision for me. The rising costs of electricity, and the delivery fees being much more than what I actually consumed, I was feeling like I was being ripped off by the electric company. I decided to go solar. After much research and lots of interviews with different companies, I decided to go with Marcus Alexander at Rooftop Power. I felt they had the best rate and the best reviews on Google. I had about six companies sit at my dining room table. I wrote down everything and it seems to me that Rooftop Power offers the best package. It took me a few months to really weigh the pros and cons but I think Considering everything, solar is the way to go.

Been a great experience - Justin has been a very communicative + informative rep. He was very upfront about the options for financing, the pros/cons of both (including incentives), and didn't rush me one way or another. He has dad energy in the best way, if your dad knew a ton about solar and financing and home ownership.

Kevin, Gerry, Randy, Jake, and Oscar installed the panels and were thorough and fast. I don't recall the staff that did the necessary electrical + roof work prior to installation but they were equally as professional.

Scheduling has been seamless with the office staff (shoutout to Ally!) and I really have had appreciated the whole team.

Very professional outfit! They replaced a micro inverter that went bad and the entire experience went smoothly. From the office staff taking the order and the crew that came out very excellent! The techs Hyrom and Melvin were professional and a pleasure to interact with at my residence. Thank you RTP!

Quality and UNBELIEVABLE CUSTOMER SERVICE
Quick to respond, thorough, informative, caring.
Rooftop Power installed my solar panels about 3 years ago. They've been functioning beautifully with only a couple minor issues and the Rooftop Power team came out right away to address them each time. I have not had an electric bill since installation.
I'm writing this review now because several weeks ago I started hearing a loud high-pitched noise from my bathroom that sounded electronic. To give you the short version - it ended up being the fill valve in my toilet which was shocking because of the volume and pitch of the sound. But for a couple weeks I was convinced it was the solar panels (this was the upstairs bathroom and the sound was carrying up the wall, so it sounded like it was coming from above). The team came out promptly and tested everything and confirmed it was not the solar panels. However, they also heard my frustration and doubt and sent me a DETAILED email with 1) an analysis of the sound, 2) likely sources, and 3) ways to test. That email helped me find the culprit - the toilet.
In other words - they knew the issue was not the solar panels, and STILL HELPED ME FIGURE IT OUT. Above and beyond customer service is an understatement. That sound had been driving me crazy for weeks and I am SO GRATEFUL to Luis and his team for helping me get to the bottom of this.

Shout out to everyone that worked on my roof and chimney and to Kevin, Gerry, Randy and Reagan for my solar panels. They all did an AMAZING job. They did more then they had too.
Here’s before and after