Home Services reviews in Chattanooga, Tennessee

We love the service!! Grass Monkeys have by far been the best lawn care service we’ve ever had!! They provide excellent customer service! Our lawn looks great year after year! Thank you so much for your service and dependability!

UPDATE - I called last week and spoke to a lady in the office who said she would send my concern up to a supervisor. Currently waiting on a call back. In the meantime, I will post pictures of my yard and let the $800+ service speak for itself.

I reviewed my records from March 2022. I was sent a standard Grass Monkeys email saying "you are scheduled for service tomorrow". They send a completely different email before seeding and aeration, telling you to pick up your yard, be sure and water every day for 2 weeks, etc. There was NO mention in the email from March saying they would seed and aerate the next day. The day of service, I received a text saying "your service is completed! The tech sprayed and fertilized. Will come back later in March and aerate." Again, ZERO mention that aeration was done. In fact, the text said they would come in the future and aerate. The lady in the office says the system defaulted and sent me that previous message again in error, but really aeration was done on that day.

So my question is, how would I even know aeration was done? I was out of state for the month of March. You don't seed and aerate someone's yard without telling them.

Dropping down to 1 star as I have yet to receive a call back. $800 rip off, taken for a ride with this company.

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I really wish it would've worked out. I purchased a year of service in spring 2021. They did aeration and seeding last fall. A freeze came right after. Last winter I received a call from them saying they would come and do spraying along with aeration and seeding in the spring 2022 at no charge, because they did it later than anticipated and a freeze came. Spring came and they did 2 rounds of service, but no seeding. Customer service was not the best as I was originally billed for the sprayings and had to track down proof that I was told it would be free. Now it is a year later, over $800 spent, and my yard is still patchy. I wish I could recommend, but I can't.

-Ursula Suttle

Wow! Grass monkeys has really taken care of my grandmother's yard this year. He has been on a weekly basis making sure to keep it looking good. Easy to communicate with and always professional.

Definitely a 5 out of 5 for response, customer service, delivery and pickup. I ordered the dumpster and it was delivered immediately. After a few days I wanted it dumped and brought back and it only took maybe an hour to get the empty dumpster back. Once I was done and requested pick-up, it was done expeditiously as well. Great company! Would recommend to anyone!

Real solid company

Great service and communication.

Great company!!

Fast, easy to work with and competitively priced!

Appreciate the Great and prompt service!
Thank you

Great service, execution and follow up!

They are the BEST dumpster company ever!

Very nice people. Easy to deal with. Smooth experience.

Love this guy, did a fantastic job.

Very friendly staffed, fast delivery at a fair price.

Amazing company have been using them for years. couldnt ask for better service

Honestly, it’s a little expensive. BUT THEY ALL ARE. And everything is as advertised, on time with great customer service. I highly recommend.

Wonderful company to do business with. Very responsive and quick service.

These people are super knowledgeable super professional and super helpful cant recommend them enough if you need a dumpster they are your go to people their staff are the best

Great company. Easy communication. Very efficient dealings with the company.

After using this company 1 time, they will always be my first call from here on out! Wonderful service

Were able to squeeze into a tight spot onsite and in the schedule, driver was polite and willing to meet a day early so we had an entrance plan