Home Services reviews in Germantown, Tennessee

The first time we engaged with this carpet cleaning service was a great experience, thanks to the recommendations from other reviewers. it's hard to say enough about how professional and understanding they were. moving forward, they will be our go-to for carpet cleaning needs. They were incredibly prompt and empathetic. Antonio helped me understand the process over the phone and even gave me a rough estimate. he was very welcoming and cordial. The following day, they came over and did a stellar job of cleaning all the carpets and even managed to remove a massive stain on one of them. Their rates were also quite reasonable. Mateo was very mindful of our walls and ensured to cover all the corners, preventing any scratches while moving the equipment around. As he was about to leave, he saw a package being delivered and even helped me bring it indoors. They not only do excellent work, but they are also genuinely good people. This combination is something that's not always easy to find these days.

Updated review: Once again, Mateo has come to the rescue! He expertly handled the animal damage on our carpet that extended to some tile areas. His punctuality was commendable, and he completed the work speedily. With TN Upholstery & Rug Cleaning, you get affordable prices and true professionalism. I continue to recommend their services highly! Mateo repaired carpets in three rooms that had developed ripples and suffered damage from a puppy. His efficiency was admirable, and he arrived exactly when he said he would. This kind of reliability is highly valued, especially after numerous experiences of being let down by other service providers. Mateo demonstrated friendliness and professionalism throughout. I would certainly recommend him to anyone in need of carpet repair.

what a great carpet cleaning service! another big company came out to clean our carpet but once they arrived, they said they couldn't do it because it was a wool blend, which surprised me since i mentioned it before. i was worried and disappointed, but then we scheduled with tn upholstery & rug cleaning. antonio and kaden showed up and provided excellent customer service and did a wonderful job cleaning our large white rug. before starting, antonio explained the cleaning steps and talked about how they'd handle some tough stains and yellowing, which was really helpful. they took their time and paid attention to every detail, and the results were fantastic. i give five stars for sending such professional carpet cleaners!

just a couple weeks before a big event at my place, my new hand-knotted wool rug finally arrived after a long wait. after only a few days, my dog had an accident and left a lot of stains all over the rug. i was really worried since the party was coming up soon. my decorator suggested TN Upholstery & Rug Cleaning. mateo quickly reassured me that they could clean my rug and have it ready before my event. they did an amazing job and even finished sooner than expected. my carpet looks like new again, so fresh and carefully cleaned. the customer service was really great too! i've already told my friends and would recommend them to anyone needing carpet cleaning.

giovanni had great communication and made the carpets in our rental look amazing. we had 4 bedrooms, a carpeted bathroom, and stairs all cleaned. we have pets and there were stains left by previous tenants, like marker, wax, and some red spots. i knew some stains could be hard to get out, but most of them were gone or barely noticeable after the cleaning. it was fast and easy, and the estimate was fair—we even ended up saving some money! giovanni was very flexible with the weather and my schedule. he did a fantastic job! will definitely use this carpet cleaning service again. highly recommend!

even though it was a busy holiday weekend, mateo came to my home early saturday morning to clean up a coffee spill from my carpet and sofa. one thing that really helped was that i didn't try to use any store-bought cleaners like resolve before he arrived—sometimes those make things worse! if you ever have a fresh stain like mud, wine, coffee, or grease, it's best to call the professionals right away and wait for them to handle it. mateo showed up right on time, was very friendly, and took care to make sure the job was done right the first time. i was really impressed with the results—my carpet and couch look like new, and i didn't have to spend a lot of money replacing anything. i'm definitely going to use tn upholstery & rug cleaning for any future carpet cleaning needs.

Antonio was professional, polite, and quick with the job. The carpet cleaning service was outstanding. I’ve had several carpet cleaners in Germantown try to get rid of tough stains, but nothing worked until Antonio came by. He managed to remove stains I thought would never come out. He really knows what he’s doing and understands how to clean carpets the right way. Saying I’m happy with the results doesn’t do it justice. From now on, I’ll only use TN Upholstery & Rug Cleaning for my carpet cleaning needs.

I have used this carpet cleaning service several times in Germantown. The first time, I needed someone to clean my carpets after my puppies had a few accidents. After the cleaning, my carpets looked spotless—you couldn’t even tell I had pets. I highly recommend Antonio for your carpet cleaning needs. He was very professional, explained everything he would do, and went over the costs clearly. There was no pressure, just helpful options for cleaning. He has cleaned my carpets at least three times and always does an amazing job. I definitely recommend this company for your rug cleaning, especially if you have pets.

When I think of my experience, the words professional and efficient immediately stand out. I needed a deep carpet cleaning and a friend recommended TN Upholstery & Rug Cleaning, praising their services. From the start, I was impressed with their knowledgeable and clear communication. Mateo worked diligently and made what seemed impossible become a reality. I was thrilled with the results, and his respectful care for my apartment was an added bonus! I truly appreciate the excellent service provided; it’s rare to find such quality these days!

I couldn't be more satisfied with the carpet cleaning service we received. Thanks to Antonio and his team, our office in Germantown is now much cleaner and fresher, and everything looks and smells fantastic. They managed to remove all the stains from foot traffic and food spills on the carpets, and also did a deep cleaning that really brightened up our old restroom tile, which I didn't think was possible. The team arrived right on time, were polite, professional, and worked hard. By Monday, my coworkers were giving lots of compliments about how great the office looked. The price was reasonable and definitely worth the excellent results we got.

I reached out to TN Upholstery & Rug Cleaning after a previous service didn’t leave my carpets fresh. Kaden came to my home and took care of everything, even sharing tips on how to keep my carpets cleaner for longer. The appointment was set up quickly, and the work was done the next day. My carpets look fantastic, smell fresh, and dried really fast! I’ll definitely use this company again and recommend their carpet cleaning to friends and family.

I recently had my carpets cleaned by TN Upholstery & Rug Cleaning, and I was so happy with the results that I called them again for carpet cleaning in my new place. They did an amazing job both times. The technician, Giovanni, was very experienced and made my carpets look fresh and spotless. The service was exceptional—they helped me choose the right carpet cleaning treatment and made sure to fit my schedule. Giovanni was friendly, efficient, and really knew what he was doing. I would highly recommend their carpet cleaning services to anyone! If I could, I’d give them 10 stars!

It’s been about a year since we had our carpets cleaned in Germantown, and TN Upholstery & Rug Cleaning did an outstanding job. Mateo and Antonio were both professional and efficient throughout the whole process. I’m definitely planning to use their carpet cleaning services again in the future. It was also a nice touch that Mateo remembered my cat’s name—so thoughtful! Previously, Mateo and Kaden did a fantastic job on our carpet and tile cleaning. Our home wasn’t that old, but with all the moving in and out, the carpets and tiles needed a deep clean. Mateo inspected the downstairs area and honestly let us know it didn’t need as much attention, giving us the choice to save money. We decided to have the whole house cleaned to keep everything on schedule, and we really appreciated their honesty. They worked quickly and kept everything tidy, leaving our home in even better shape than before. The shower had stubborn hard water stains I couldn’t get out, but after their cleaning, it looked brand new. The team was professional, courteous, and very considerate about how their work might affect our home or comfort. Plus, they remembered our cat, who always greets visitors! We’ll definitely reach out again next time we need carpet or tile cleaning. Highly recommended for anyone in Germantown looking for reliable and thoughtful service!

I needed to get my carpets professionally cleaned to meet my lease requirements, so I reached out to TN Upholstery & Rug Cleaning. I had originally booked with another company weeks ahead of time, but they canceled on me last minute. I quickly searched online for another carpet cleaning service, and thankfully I found this one. Even though their team was busy, they explained the situation and promised to send someone as soon as possible. Kaden showed up at my place in the evening and worked really hard to make sure my carpets looked spotless. He stayed late to make sure everything was cleaned thoroughly, which really saved me on my move-out day. The price was actually better than what I was quoted by the first company, even with the extra charge for working after hours. I really appreciated the honesty and the great service. I was so happy with the results that I gave Kaden a generous tip. I highly recommend this company for anyone needing carpet cleaning—it's clear they really care about their customers.

Antonio truly knows his stuff when it comes to carpet cleaning. He goes the extra mile for his customers, making the process easy from start to finish. He picked up our rugs, cleaned them thoroughly, and delivered them back to us looking better than ever. One of our rugs had been damaged before by someone who wasn’t a professional, causing colors to bleed and the material to wear out. After Antonio worked his magic, I was amazed at the transformation—our rug looked brand new, almost like it had been completely restored. I couldn’t believe such a difference was possible. We had four large rugs cleaned, and Antonio finished the job in just a few days. The price for this level of care and quality was unbeatable. On top of that, Antonio shared interesting stories and facts about how Persian rugs are made, which made the whole experience even better. If you want your carpets or rugs cleaned by someone who is truly passionate and skilled, I highly recommend Antonio. The results were beyond our expectations, and you won’t be disappointed!

when our washer overflowed and caused water to soak the basement, this carpet cleaning crew from germantown arrived fast and got started right away. they took care of four rooms, moving out furniture and bringing in big drying fans. they cleaned the wet carpets, freshened up the furniture, and even handled replacing drywall and putting in new flooring. we decided to do the painting and put the furniture back ourselves, but they offered to help with that too. after seeing how well they handled the cleanup, we asked them to help remodel the main floor—switching out old carpet for wood floors and doing some updates in our kitchen. the best part was how antonio helped us with our insurance claim, making the whole thing way less stressful. everyone on their team listened to what we wanted and took care of everything quickly. having a flooded basement is tough, especially in the tennessee heat, but knowing these folks were on our side made all the difference. the place looks amazing now!

after a big water mess in our basement, our area rugs were completely soaked and needed urgent attention. we called tn upholstery & rug cleaning and they came out the same day with their equipment to extract all the water from the rugs and pads before carefully taking them away for a deep clean. the service was impressive, fast, and professional. giovanni, who helped us, was friendly and knowledgeable, making sure every step was handled with care. we've used this company before and every time the experience is top-notch. if you need carpet or rug cleaning—especially for valuable oriental rugs—this is the team to trust. highly recommended for anyone looking for reliable carpet care.

The team did an amazing job cleaning my carpets. Kaden and Antonio arrived right on time and were both friendly and very detailed in their work. It was a big project since my carpets hadn’t been professionally cleaned in decades, and they showed me just how much dirt, dust, and pet dander had built up deep in the fibers. They also took care of my area rugs and made sure every room smelled fresh and looked spotless. I couldn’t believe how much brighter and cleaner my whole house felt afterward. They even helped with a small repair around the house when they noticed I needed a hand, which was so thoughtful. I’m very happy I chose this team for my carpet cleaning in Germantown and will definitely call them again next time. Highly recommended!

a family friend had their carpets cleaned and was really happy with the results, so they recommended this company to us. we needed to have the carpet in our basement replaced, so we reached out for a quote. kaden was quick to respond and took the time to understand exactly what we needed. he gave us several choices for our carpet cleaning and installation, with no pressure to pick the most expensive option. the quote was fair, and we’re very happy with how the new carpet looks and feels. the team was very professional throughout the whole process. we also had them clean our tile and upholstery, and they did an excellent job with those, too. overall, this team gets a solid 5 stars from us for their carpet cleaning and related services in germantown.

I picked this carpet cleaning company after seeing all the great reviews. Giovanni responded to my request the same day and explained the pricing in a very clear way. We were able to set up an appointment for that same week. Giovanni showed up right on time, prepared, and worked quickly and efficiently. I even asked him to clean a few extra areas while he was here, and he was happy to help. My carpets are around 10 years old, and after this cleaning, they look refreshed and almost like new again. The cleaning solution had a very mild scent, and by the next day, I couldn’t smell anything at all and the carpets were completely dry. Highly recommend this carpet cleaning service in Germantown!

This is the second time we’ve called on this company to clean our carpets and couches in Germantown. Having cleaned rugs and upholstery myself in the past, I really appreciate the care and attention to detail Giovanni brings to his work. The equipment used now is so much better than before, and it’s clear the technician takes great pride in getting the job done right. Our carpets and furniture look fantastic, and the service was quick and affordable. I’m very happy with the results and know my family will be too.