Contractor reviews in Knoxville, Tennessee

Nice place my appointment is 8 in the morning
I come in 4:40 Am
I get it open doors the staff came outside and check pepper work and seal number
They unloaded 6:20 Am

Good place good people and pick space

I have appointments 10:00am , the company started for 5:00am in paper checking seal and then give you dock

Make sure when you call you DO NOT ask the receptionist how she is doing. She will think you are making a sales call instead of just being polite. She hung up on me twice from two different numbers. Can not imagine they get much business with her being the first point of contact.

I called up Lloyd's because two of my attic fans were not working. They told me that they would fit me in at the end of the day. I waited all day and use a day of vacation up. The service man calls me at about 5 and tells me he is at my house. I happen to run to the store at that time. He didn't give me a courtesy call saying that he would be there at any time. He tells me that he will come by the next morning from 8-10. I said ok. I get a call from their office saying that he wasn't authorized to do that and they will again, fit me in at the end of the day. Guess what? They never came and they never called. So this company wasted two of my vacation days.

Called about a non working walk in cooler in the morning. Was told they would try to get someone out. Called back after several hours to see if they could get to me today or not. Was told that we said we would try but if I was in that big of a hurry to call someone else and hung up. I tried to call back and they wouldn't answer the phone. I left a message to please call me back and let me know if they were still trying or just not interested anymore. Waited about an hour and called back from a different number. Same lady answered the phone I stated my name and explained about the message I left and she said yea I heard it but they didn't want my business to take it elsewhere!?' I was flabbergasted that a businesses first line of contact with the public would be so rude. I have used Lloyds in the past but never will I again!

I have used Lloyd's for my business about three years now. They are professional and are very quick to respond anytime I have had a problem, whether it was with my walk in cooler or my ice machine. They are knowledgeable and never hesitate to explain the problem and to make sure I understand the issue at hand. I would highly recommend this business and guarantee you will appreciate their honesty and hard work for any of your Refrigeration or HVAC problems.

I have had Lloyd's to my place three times in the last two years and been VERY HAPPY with their service. One time just needed a good cleaning and freon added, which was done the same day and at a fair price. They could have told me it needed much more expensive stuff and I would have not known the difference. Very honest and friendly people.
They are the first place I refer my friends to and always taken care of them with the same service I have experienced.

Run run and run faster... You do not want them performing work for you. They initially came out to fix the refrigerator but the initial tech didn't properly diagnose the problem per Leroy the owner on visit number two. I was advised a part needed to be replaced and that the cost would be offset by what I had already paid since it wasn't done correctly.... sounds good right? It took them a MONTH to return after calling them multiple times a week. The tech arrived and replaced the part and Kim the co-owner refused to honor the credit that was agreed to on the account. Needless to say after a lengthy conversation the initial service was credited. I have never been spoken to by a vendor the way this women spoke to me... I will never use them on any property commercial or residential and would never recommend them to somebody that is not looking for a fight and headache. They do not keep their word and there are to many legitimate companies to do business with.

Friendly staff

Decent

Unless your willing to spend 10k they will tell you they can't help you I got my kitchen and bathrooms done needed some details finished and never got any help very disappointed go with someone who will see you project to the finish

Recommended me to some contractors who provided me quotes for various home projects. We didn't use the contractor but plan to for another job

Got put on hold then they dropped my call after waiting 30 mins. Was told I would be called back and waited two days so I called back myself. They measured my carpet wrong then they made me come back to return it for a new one that took more time then told to arrive.
Very unhappy with this location and their service.

Home Depot is my go to big box store. They helped us design our kitchen and saved us nearly $1000. I trust their advice and appreciate how the emloyees go the extra mile to give great service.

Recently bought a house and wanted to restore our beaten up kitchen cabinets to make them look like new. We went to The Home Depot to get some ideas when someone told us about the refacing program they offered and said about the free consultation. We scheduled an appointment, and a representative came out to look at our cabinets. The discussion went well even though it was a little short and we decide it would be a great fit for what we wanted to do. It took about a month to order the parts as expected and then the process began a week or so later. We found out our contractor was not a licensed contractor and just works under a licensed one. This is absurd considering we were spending over $ 10,000 for just refacing our small sized kitchen, and that did not even including replacing the countertops. Only one man did the entire project which was okay, but he consistently made relatively significant mistakes, complained about his job and his personal life. Then when he thought we were not in the room he sometimes even complained about us to his boss on the phone. Which was extremely uniprofessional. Not even a week after starting he thought he was finished to protection. The crown molding was cracked and not even nailed all the way into the cabinets, pieces were not all the way together, all the door handles were crooked, the slide out drawers was not all the way screwed in on most of them, and you could see large gaps in between the lament. This is just a few examples of errors made. We called one of his supervisors, and he came back out acting very confused why until we showed him everything. We had him redo one of the panels and while he was doing that he left it in our oven and turned it on thus catching fire. There was smoke throughout our entire house and melted the plastic on our brand new stove. When we asked him how he was going to fix our oven he told us "We" should be able to take care of it ourselves and then left immediately afterward. Very concerned we contacted his supervisor again only to be told they were booked until next week to get someone different to look at it. The new person that came out was the actual licensed contractor he was working under. We were thrilled because he told us almost half of what the other guy did was completely wrong and he would fix all of it in no time and take care of our stove. Come to find out that the man that works under him only does such a bad job because the licensed contractor does a horrible job too and ended him back another 2 or 3 times to fix his mistakes or other things he promised he would fix, but did not the first couple of visits. In the end, it still looked nowhere near the $ 10,000 asking price they quoted us as a "steal" and looked more like a $ 4,000 to $ 6,000 job. Please do not make the same mistake we did and go to a local company and please do research on them!!!