Compare top-rated plumbing providers in Mason. Profiles include verified reviews, service details, and direct contact options.
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In homes across Mason, we're the solution to your plumbing, air conditioning, and heating concerns. At Patton Plumbing Heating & A/C, we specializ…
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Once again, Patton Plumbing Heating & A/C did not disappoint!!! James Duncan & Kyle Kemp, the most awesome gentleman you could possibly have assigned to handled your issue, were prompt and as always courteous and got right to work. They were neat and took care to leave things exactly as they found them. They handled my issue quickly and were on to their next appointment! In addition to being excellent workers, both of these men take great pride in their work and in the customer service they provide, which is very obviously a part of the Patton Plumbing Heating & A/C family culture. They are concerned that the service they give not only corrects the problem you are having, but that it is done in a way that completely satisfies their customer! I really like that! You can trust PATTON PLUMBING HEATING A/C ‼️♥️‼️
Our appointment was met in the time frame set . The plumber was courteous and thorough.
Roy was great. Fixed the problem and explained what was done. Would recommend
As a return user for Patton Plumbing, we are extremely pleased with their services once again. I can't say enough great things about them. From making the initial call for service to Mr. Roy coming out to complete the job. Everyone I've encountered is polite, positive and clearly enjoys their job. This speaks volumes about a company as a whole and the leadership they follow. Thank you again, until next time.
Shane with Patton came out to take care of us. He was very professional and down-to-Earth in not only the first-look visit but also later in the week when he was scheduled to return and perform the job requirements. Slightly late start on doing the work, but he stay on task until complete. Matter of fact, both the SMS text and Facebook Messenger response times were reasonably quick with any questions I had. Shane ran a line from our gas meter into our chimney/fire box, about 15 feet away from one another, and hooked-up to gas logs performing very clean work. Shane took the time to walk me through certain aspects of the job and answer any questions I had when peeking to check his progress. I didn't want to be a parrot on his shoulder, but I'm a DIY-er curious to see how this type of work would be performed. Gas and electricity are two areas I don't play with. He didn't mind the questions one bit. We discovered my chimney/fire box's rear wall is oddly furred out more than expected from the brick façade, so there was some initial confusion as to why his 16" drill bit (from the exterior) disappeared into a black hole of sorts causing a slight delay and a non-unused hole in my exterior. He deduced there was sufficient space on the exterior to justify drilling from the interior (not preferred because of the impact it can have on the firebrick interior) to ensure sufficient spacing on the adjacent exterior perpendicular wall. In light of this new unused hole in my house, it's a non-issue: my house is painted brick. Shane patched the brick with a concrete/mortar quick-setting material and even bothered to carve out a faux-mortar joint to match so it'll look like the brick after painting. I appreciated that. I have to paint most of the gas meter as well as all the newly installed piping, brackets, and anchors anyway, so, again, a non-issue but worth mentioning if this happens to you. Breathe.. it's okay. Real headaches come from having a dark blue/black house with pitted brick during a high-pollen season... Shane was also very respectful of our property and interiors. Funny, he was sincerely embarrassed when I spotted a ~6" long piece of cut pipe in the grass. I appreciated that and further validated the quality of person Patton sent to my house. Fortunately, there were no major surprises on the project that would result in additional fees. I paid the quoted price, and that was comforting. The quoted fee was reasonable and no surprises. All things considered (i.e., slight hiccups), it was a success. It's the details that matter, and having people like Shane come out to the house is the difference maker. I'm glad I used Patton Plumbing Heating and A/C!
Well… we have used Patton plumbing for years. So when our AC quit we called them and they sent Joe out on Monday. . He gave an estimate and located a replacement unit and scheduled replacement on Friday. Another company took note of our problem and made a much cheaper bid and two days sooner. Joe came on Friday and replaced our unit. It worked 12 hours and quit. We called Patton on Saturday and Sunday but got no response. Monday Shawn called and said he had no record of any job for us. Once we cleared that up he promptly sent Joe back out and fixed our new unit.
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