Home Services reviews in Memphis, Tennessee

Shaw Excellent Cleaning is excellent! Mr. Shaw is very professional, kind, and provides high quality service. He pressure washed the outside of my apartment, patio, and cleaned my outdoor laundry room. The results are amazing. The outside of my apartment home, patio, and laundry room are so clean and beautiful. I highly recommend Shaw Excellent Cleaning!!!

Shaw Excellent Cleaning Service is just that Excellent!!! As a Realtor having services you can count on is essential. SECS exceeded my and the home owner expectation. The fence looked as if it was a Neely installed fence, the brick house looked magnificent. Highly recommend service with this company.

I highly recommend Shaw Excellent Cleaning Services! I needed some urgent cleaning and not only was Mr. Shaw able to squeeze me into his schedule, his team did an outstanding job at a very reasonable price. I look forward to working with him again!

As a first time homeowner, contacting Mr.Shaw was a breath of fresh air. He was prompt and professional. He explained everything that he did. I didn’t feel like I was taken advantage of as a first time customer. Did I mention that his work was superb. He gave my home great curb appeal. He is highly recommended!!!!!!

Greg and his crew are prompt, efficient and punctual. They cleaned our vinyl siding and did an amazing job. They even cleaned the curb area before they left. Greg is a person of integrity who cares about the quality of his work and the satisfaction of his customers. I would definitely use him again and recommend him to others!! Thank you Shaw's Excellent Cleaning!!

Mr. Shaw has it going on. We had tried cleaning the house ourselves but never quite got very good results. Mr. Shaw came in with his hot water pressure washer and now the vinyl siding looks like new. I'd say that Shaw Excellent Cleaning is top of the line service.

Mr. Shaw is very professional, very polite and knows his stuff! They rolled in 15 minutes earlier than expected, reviewed what all needed to be cleaned and went right to work. There was nothing over looked and also, made our metal shop and garage look as good as the day they were built.

If you have a job that needs to be done, big or small, Shaw Excellent Cleaning is a call you should make, I'm glad I made that call, you should too!

Mr. Shaw and his assistant completed our house cleaning project and did an absolute fabulous job! I appreciate that he doesn't try to up sell services, he is upfront and shared insight into the proper maintenance of our home. He later returned in the same day and addressed a concerned with our deck. He cleaned the deck as best as possible with no complaints. The deck had preexisting stains that his patented cleaning solution was able to clear up some areas. Mr. Shaw is on time and respectful of his customers time as well. A true professional!

Mr. Shaw cleaned my gutters and power washed my patio and gazebo. He was timely and respectful of my property. The before and after work is amazing. I would definitely recommend Shaw Excellent Cleaning! Great Job , Thank you!

Breanna D., Leann C., Abby G., and Candi R, did an amazing job at my house today! Very friendly and efficient!

We recently hired Molly Maid for what was supposed to be a deep clean of part of our home (regular for part), and unfortunately, the experience fell far short of expectations.

Our appointment was initially set for a 9:00–11:30 AM arrival window. Later in the morning, we were told it had shifted to 12:30–1:30 PM, so we went to run errands, only to get a last-minute call saying the cleaners were already at our house—forcing us to cut errands short and rush home. A simple courtesy update earlier in the day, firstly, telling us they would be arriving later than earlier, would have avoided the disruption.

The cleaning crew was polite and pleasant, and this review is not about their attitudes. The problem was the process and quality. After showing them the home, we were asked mid-job to start “checking” their work. This meant walking through rooms with the cleaners present, pointing out missed areas—dust left on surfaces, a sofa still covered in cat hair, a room that appeared untouched, curtain rods skipped entirely, rugs not lifted to vacuum underneath, and bathroom fixtures (including a toilet I specifically reminded them about) still not fully cleaned.

This setup was uncomfortable and unprofessional. A cleaning company should have a supervisor or team lead inspect the work before the customer is asked to review it. As paying clients, we shouldn’t have to act as the quality control manager—especially for a premium-priced service.

The most disappointing part: the downstairs (about 2,000 sq. ft.) was supposed to receive the deep clean, with the upstairs getting a standard clean. The entire job—4,000 sq. ft. total—was finished in just 4.5 hours by three cleaners. Based on general industry guidelines, a deep clean for a 2,000–3,000 sq. ft. home usually takes 6–8 hours. This was rushed, and it showed. The hardwood floors had a cloudy film, the countertops felt sticky, and several “nooks and crannies” were untouched.

In the end, we paid nearly $1,000 and at best received a basic clean of the entire house. On the surface, the home looked presentable, but closer inspection revealed it lacked the thoroughness we paid for. We even ended up cleaning several things ourselves after the crew left.

Friendly staff - hence two stars instead of one - but no attention to detail, no true deep-clean results, and no value for the price. We will be looking elsewhere for future cleanings and we recommend others do the same.

Just had Molly Maid come by for the first time and Team 5 were awesome. They were quick, efficient, and very nice. The place looks and smells amazing, wish we had done it sooner. Thank you so much Latoya, KayJay, and Aimee!!

Tim & Amy

Brandie and Kalesha did a great job! The house smelled wonderful after they left the house super clean!

Thank you for sending Kalesha and Brooke to clean my home at2391 Lovitt Dr, Memphis 38119.
They did an excellent job.
Melenni Harris

Aimee & Beckey, Team 8 did a terrific job at our home. Certainly would be nice if we could have them every time, rather than a different team like we’ve had every other time.

I hired Molly Maid to clean my home before moving out, and I couldn’t be more pleased with the results. Brandie and Karla were fantastic! They were punctual, professional, and incredibly thorough. They went above and beyond to leave the place spotless. I truly appreciate their hard work and would absolutely hire Molly Maid again. Thanks!

Initial cleaning was of the entire house.
4 1/2 bath, 6 bedroom. Tile lower level, carpet and tile upstairs.

Brandie & Kalesha did an outstanding job!
I look forward to having them back for my scheduled cleaning.

I have been so impressed with Molly Maids from Courtney who came out to do my estimate to Matt who took my call when I decided to hire the company to the team of ladies who came out to clean my house! Everyone has been wonderful! The ladies who came to clean were very friendly but professional. They got right to work and had the whole house smelling clean in less than 30 minutes! This was my initial deep clean and those ladies cleaned EVERYTHING! They dusted every picture frame and then MOVED STUFF to dust the frames behind the furniture! I am still so impressed with them! They were super fast, too! Detail-oriented and fast? Yes, ma’am! AND HAPPY! Those ladies were just as cheerful when they finished as when they got there! I cannot say enough good things about Team #7! I have already recommended them to my friends and family!

Edited to add: It was Hunter who helped me over the phone... So sorry! And, the ladies who cleaned were Terrika, Jasmine, and Kalitia. Thank you again!

Very very happy with our deep clean service! Molly Maid came highly recommended from a friend and my team (Morgan, Leann, Misty, & Hunter) did not disappoint. They were all very kind and respectful, and worked super hard for the 7-8 hours they were at our home. It now feels and smells very clean, and they were even able to get out some large floor stains due to adhesive. Definitely recommend!

Great team. Only complaint is I am no longer receiving text notifications of upcoming service and updates on scheduled arrival and when they are on the way
I have left several voicemails asking to have someone contact me to fix this but have not received a call back

Brandie and Kalesha hit the ground running which is the Molly Maid way. They did an amazing job while being both friendly and professional! Thanks Brandie and Kalesha!