House Cleaning reviews in Memphis, Tennessee

I reached out to Five Star Carpet Cleaning because I really needed my carpet and recliners cleaned. Initially, I was a bit unsure and looked into other carpet cleaning options, as I’ve always been a loyal customer in the past. I had been part of a rewards program that was discontinued when the company changed hands, and I was disappointed not to be informed until I called last year for cleaning. When Brent and Ryan arrived to clean my carpet and recliners, I showed them the areas that needed attention. Brent suggested additional services like deodorizing and protecting, which I happily accepted since it seemed beneficial. While they worked, my dad, my son, and I relaxed on the front porch. I'm not one to micromanage because I trust the experts. Once they finished, they invited me to check their work, and I was extremely pleased. They both did an absolutely fantastic job on my carpet and recliners, which is why I will continue to be a loyal customer. Please let them know how much I appreciate their hard work and dedication.

i have several hand-woven area rugs in my home in memphis and wasn't sure who to trust with cleaning them. i knew these rugs needed special care and couldn't just be cleaned in my house. a friend recommended five star carpet cleaning, mentioning they offer pickup and delivery service for rugs. when i called, the person who answered was cheerful and eager to help. i had lots of questions, and she gave me clear, helpful answers that made me feel confident about scheduling the cleaning. she set up an appointment that worked with my busy schedule, and let me know i’d get a confirmation call the day before, plus a call 15 minutes before they arrived. both calls happened just as promised, which i appreciated. devin showed up right on time, wearing shoe covers to keep my floors clean, and was very polite. he carefully looked at each rug, asked about any concerns i had, and even shared some interesting details about my rugs that i didn't know—which was great, since some of them are family heirlooms. devin and his helper gently moved the furniture and took out the rugs with a lot of care. he also gave me helpful advice about some repairs the rugs needed, and explained we’d set a delivery date once he knew how long the repairs would take. devin called me later that day, just like he said he would, and we set up a delivery for two weeks later. when my rugs were returned, i was thrilled! they looked absolutely beautiful—better than i expected. the whole process was smooth and professional from start to finish. i’ll definitely tell my friends and family about my experience. friendly staff, quick responses, and real attention to detail!

I have so many great things to say about the carpet cleaning service I received! I reached out to make an appointment on a Sunday, and my call was answered right away. I was scheduled within just three days. The technician communicated well, sending me a message the day before to confirm, and then again when he was on his way. His professionalism was impressive. He explained his cleaning process thoroughly and even shared insights about how his equipment works, including why he goes over certain areas multiple times and how different carpet cleaning products affect the results. The pricing was very reasonable, and my carpets look fantastic! I highly recommend this service.

I found Five Star Carpet Cleaning when I needed help with a sofa cushion that had dog urine soaked through. When I called, they were very helpful and made the process easy, so I dropped off the cushion for cleaning. I was really impressed by how friendly Devin was, so I decided to have the team come to my home to clean the rest of my sofa and my area rug. I even asked them for a quote to clean the office chairs at my workplace. The prices and quality of work are excellent—I couldn't be happier!

One task , the cleaning of one room done well. Mopping, carpet cleaning, cleaning tubs not as well. Powdered cleaner was left on the floor near the toilet. One cabinet was scrubbed so hard the oak finish was removed on one of the drawers. Carpets were “shampooed” still stained. We made the mistake of paying her over $400 before thoroughly checking behind her. Don’t make that same mistake.

I recently had the pleasure of working with Ryan from a local carpet cleaning company. He was very professional, friendly, and made sure to listen to my needs. As we got started on the carpet cleaning job, Ryan and I both realized that some areas needed special attention beyond standard cleaning, and he was honest about the best way to handle it. He suggested that a specialized team might be better for those spots, showing real professionalism and care for my home. Ryan was very gracious throughout the process, and I appreciated his honesty. I’m glad I chose this company and plan to use their carpet cleaning and other services, like upholstery and rug cleaning, in the future. It’s great to work with a team that truly cares about doing the job right. I definitely recommend them to anyone needing carpet cleaning in this area!

After not being happy with a big national company’s floor cleaning a while back, we decided to give Five Star Carpet Cleaning a try here in Memphis. the team did a great job on our old, dirty grout and made it look so much better. Because of that, we had them clean our carpets too, and again, the results were amazing. since then, we've always used them for our carpet cleaning needs. every visit, they keep impressing us with how clean our carpets look, all for a fair price. last time, maxwell came out and did an outstanding job—he was friendly, worked hard, and paid attention to all the small spots that needed extra care. most recently, before we had guests coming over, devin arrived right on time and got straight to work on our whole house, upstairs and downstairs. he focused on the tough spots and took his time to make sure everything was spotless. after he finished, our old carpets looked almost brand new. it’s always amazing to see the difference after they’re done. we definitely recommend them if you want your carpets to look fresh and clean!

Outstanding is the best word to describe the carpet cleaning service I received in Memphis. I needed a deep clean and odor removal for my living room carpet before family came over, but my first choice canceled on me. When I called, they were already fully booked, but Howard made sure to fit me in anyway. He and his team were on time, very polite, and worked really hard to get my carpet spotless and smelling fresh. I’ve tried a few other carpet cleaners in the past, but this company really stands out. My carpets have never looked or smelled better! I’m so happy with the results and will definitely use them again.

I had an outstanding experience with Five Star Carpet Cleaning. i met ryan on a friday and set up a carpet cleaning for the next wednesday. ryan made sure to remind me about my appointment, and even called on the day to ask if he could come by a little earlier since his last job finished quicker than planned. he arrived with a lot of energy and was very polite. he used really great equipment and made sure the carpet wasn't too wet afterward, which i appreciated since it gets pretty warm here in memphis and things dry fast. i decided last minute to add a couple extra cleaning services, and ryan took care of everything right away without needing to reschedule. i’m very happy with how fresh and clean my carpets look now. i will be calling again when i need more carpet cleaning.

I was referred to this carpet cleaning company by a friend I’ve trusted for many years. I have a large home in Memphis, and I needed not just my carpets cleaned, but also a deep cleaning for the grout on a lot of porcelain tile that hadn’t been touched in a long time. Ryan and Brent handled the job and the results were truly impressive—the carpets and tile look like new again! They were very professional, showed up on time, and worked efficiently. If you want your carpets and tile to look their best, I highly recommend hiring these experts for top-quality work.

Our carpets look and smell amazing! Christopher and Brent have cleaned our carpets twice now, and we wouldn’t consider anyone else. You wouldn’t believe how fresh our home feels after each cleaning. Brent is always friendly and quick to respond, making the whole process easy. We needed our carpets cleaned quickly because we had family visiting Memphis on short notice, and they were able to fit us in right away. With pets in the house, we really appreciate how well their cleaning products handle all the messes—our carpets look brand new! We are extremely happy with the results and plan to keep using Five Star Carpet Cleaning for all our future carpet cleaning needs.

we called for carpet cleaning before we sold our house and were really impressed with the results. the team paid close attention to details and used great cleaning methods that left our carpets looking fresh. recently, i had them clean several rooms, a hallway, and stairs. our light-colored carpet had stains from kids, water spots, and even a rust mark. christopher came out and used his skills to make the carpet look almost new again, so we can enjoy it for more years. another thing i liked was that they gave us a clear quote before starting, and that’s exactly what we paid when they finished. highly recommend for anyone needing carpet cleaning in tennessee.

Maxwell was fantastic! My two young daughters even said, “He is so nice!” and that really means a lot. He managed to get stubborn slime stains out of our carpets, making them look fresh and clean again. Maxwell went above and beyond just cleaning—he was also incredibly friendly and helpful. He even assisted my husband with moving a heavy desk into our truck while we were getting ready to move. The whole experience was smooth, and the customer service was truly top notch. You can tell he works hard and does it all with a positive attitude. Highly recommend for anyone in Memphis looking for great carpet cleaning!

The technician, Devin, who cleaned my rug, called me back and really helped fix the situation. They took my area rug back for another cleaning, and now it looks so much better—fresh and clean like new! I had originally brought in my 10'x8' rug for cleaning, and after keeping it rolled up for a couple of months while my son was potty training, I noticed it still had some dog hair and dirt. Devin made sure to re-clean it thoroughly, and I’m very happy with how it turned out this time. I appreciate the extra care and attention to detail. I would definitely recommend their carpet cleaning services to anyone looking to refresh their rugs or carpets.

I highly recommend Five Star Carpet Cleaning! I was able to schedule a next day appointment, and Christopher was very friendly and helpful over the phone. Not only did they arrive on time, but they even showed up 15 minutes early. The team did a fantastic job cleaning our carpets and managed to remove tough stains I thought would never come out. They were professional throughout the whole process and offered very reasonable pricing. This is the third time we’ve had our carpets cleaned and we couldn’t be happier with the results. We will definitely use them again and recommend their carpet cleaning services to our friends and family!

I was truly impressed by the outstanding service and professionalism provided! We had our carpets cleaned on both the floors and stairs, and they also took care of the tile throughout our home. Everything turned out looking incredible—the carpets look brand new! Every experience I’ve had with this team has been perfect. The crew members, Maxwell and Devin, were both very professional and did a fantastic job. From beginning to end, the process was smooth and stress-free. If you need carpet or tile cleaning, I highly recommend this company—you won’t be disappointed!

I recently had my second carpet cleaning appointment with Five Star Carpet Cleaning, and this time Christopher was the technician. I was really happy to get same-day service, which was super convenient. Christopher was incredibly polite and respectful throughout the whole visit. His positive attitude towards his work really stood out, and it was clear he takes pride in what he does. My carpets and floors look fantastic, and he handled everything on his own, even though they were short-staffed. He spoke very well of his company, which shows true loyalty and dedication. I’m extremely pleased with the results and will definitely ask for Christopher again. I highly recommend this service to anyone looking for a thorough carpet cleaning. On another visit, I had them clean my floors, and the team arrived right on time with a friendly greeting. I let them know the floor had years of built-up dirt, but after they finished cleaning, I couldn’t believe the difference! The floors were spotless, and I was amazed at how clean everything looked. The technicians were very professional, and the results went beyond my expectations. I’m so thrilled with the outcome and will definitely use their carpet cleaning services again.

Loved . Will be getting more services !

“I called Easy Cleans Memphis last minute to clean my home right before I moved out. They were able to come in when I needed them and they left my place spotless where I received my deposit back! Highly recommend!”

I had such an incredible experience with Easy Clean Memphis! I reached out and received a quick response back and was scheduled very quickly. My house looked and smelled amazing. My pantry was cleaned out and organized. This cleaning was exactly what my home needed. I will definitely be booking again!

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Working with Jennifer Price with Priceless Finishing Touches, Inc. interior designer was an absolute pleasure from start to finish! Her creativity, professionalism, and attention to detail truly exceeded my expectations. She took the time to listen to my vision and transformed my space into something both beautiful and functional.

Every selection — from the colors and textures to the furniture and lighting — was thoughtfully curated. The final result feels elegant, comfortable, and perfectly tailored to my style. Communication was clear and consistent, and the entire process was smooth and stress-free.

If you are looking for someone who is talented, reliable, and genuinely passionate about their work, I highly recommend Jennifer for your vision for your home. My home is a mini Vesta Home Show. Five stars all the way!