House Cleaning reviews in Memphis, Tennessee

When we had a fire in our living room, Wyatt was there! He assured us that he would be able to eliminate the smoke odor and stains from the interior of our home (we had to rebuild the actual room). The smell was pretty intense and it was impossible for anyone to stay in the house because of it. They arrived as promised and handled everything! Our home is now completely free of any smoke smell and stains! They managed the insurance claim with our provider and took the stress off of us. We are so thankful to Wyatt for being there when we really needed him and Hobbs Brothers Carpet Cleaning Service. There's no question about who we'll reach out to if we ever need their carpet cleaning services again.

Our carpets were professionally cleaned by Justin and his team yesterday. We've been relying on their service for over 20 years and they always exceed our expectations! Their technicians are trained professionals, and we've had the pleasure of having the same team members clean our carpets multiple times over the past decade. If there's ever a minor issue, they promptly send a member of their team, like Micah, to fix the problem. In the past, we tried other carpet cleaning services and always ran into issues, but never with this team. Their commitment to customer satisfaction is unrivaled and we wouldn't trust our carpets with anyone else. Their service truly stands out in the carpet cleaning industry.

This is my second experience with the same two professionals, Justin and Wyatt, from Hobbs Brothers Carpet Cleaning Service. They were called upon to address the stain issues on the carpets of a local Airbnb I manage, resulting from irresponsible guests who brought in pets unannounced. The quality of their cleaning service was absolutely flawless, and their customer service was equally impressive, if not more. Justin and Wyatt are the kind of gentlemen you'd feel comfortable letting into your home, whether you're present or not. My son and I were tidying up the place when they arrived, and their presence didn't make us feel awkward at all. It was a breeze working side by side with them. They're not only skilled and courteous but also considerate of my family's needs. I can't express enough gratitude towards them. Now I can rest easy, knowing that our guests arriving tomorrow will appreciate the cleanliness of the place we take so much pride in. Justin and Wyatt not only did an excellent job but also managed to accommodate us during their peak time. In short, they made my job effortless and comfortable. I would enthusiastically recommend their services to anyone in Memphis, and then some. Job well done, guys!

Our family experienced a significant carpet flooding incident from a 2nd floor laundry room. We were directed to a particular carpet cleaning service and after discussing with Justin, we were confident we had chosen the right team. Justin was patient, swift in his responses, and consistently checked in with us about our satisfaction level with the work being done and if there was anything else they could do for us. Wyatt, Micah, and their crew managed to restore our home quicker than we anticipated, and their work quality is unparalleled. We required a complete carpet replacement, a new tile floor in the laundry room, a total cleaning of the downstairs ceiling including pendant and can lights, and a comprehensive cleaning after the work was completed. We got precisely that. Our home in Memphis now looks better than ever before, and again, this was achieved quicker than we expected. We couldn't endorse this carpet cleaning team more!

5 stars aren’t enough for this company—they really are the best around. micah and the team were true professionals. they were quick to respond, dependable, and did outstanding work. we’ve had them over several times for deep carpet cleaning, tough pet stain removal, and even upholstery cleaning. our carpets and sofa looked even better than when we first got them! as someone who’s worked with lots of carpet cleaners, none compare. i’ll keep recommending them to friends and clients.

Outstanding customer service throughout the entire process! It was a breeze getting in touch with them for queries and appointments, and they responded swiftly to my emails. I was thoroughly satisfied with the cleaning and the friendly demeanor of Ashton, one of the operators. I would strongly recommend to anyone contemplating their carpet cleaning services - you'll be overjoyed! I had carpets that hadn't seen a cleaning in at least a decade and a pet dog with a penchant for mud. But after the incredibly thorough and efficient cleaning they provided, you'd never guess! They were accommodating in shifting and rearranging furniture and minor mess on the floor, and the carpets dried swiftly allowing us to get back to our usual routine in no time. I was also appreciative of the reasonable costs. I have used various carpet cleaning services in the past, but will keep coming back to this one for regular carpet cleaning. I can't fathom why I waited this long!

When I first moved into my place in Memphis, the carpets were in terrible shape from the previous owners—they were stained, dark, and smelled strongly of pet urine. I reached out for carpet cleaning help, and Wyatt came over and worked on the carpets for the whole afternoon. I wish I had taken before-and-after photos because he made the carpets look brand new again! I even found out my carpets were actually a cream color with a diamond pattern. Wyatt was very friendly and honest, and his rates were the best I could find. Most places I called wanted around $350 to $400, but Wyatt did it for $200. With the regular carpet cleaning machines I could have rented, it would have taken me days, but Wyatt’s professional equipment got it all done in just one afternoon. This was an amazing experience—I highly recommend their carpet cleaning services!

Hobbs Brothers Carpet Cleaning Service provided carpet cleaning in my home, and I was truly impressed by their service. I had seen many positive reviews on various review sites, which made me confident in my choice. In the past, I had tried other dry carpet cleaning companies, but I was never satisfied with the outcomes. However, this team uses truck-mounted steam cleaning, which effectively removes deep dirt, food stains, and pet stains from the carpets. They did such a fantastic job that I also had them clean my upholstery, and my furniture now looks like new!

i recently had my 10x13 rug cleaned in memphis, and i have to say, the customer service was really impressive. justin was super responsive, always checking in and making sure everything was handled with care. they really pay attention to their reputation and want to make sure you’re happy with their carpet cleaning work. even though their prices are a bit on the higher side, the service made it worth it. after the cleaning, there wasn’t a huge visible change with my rug, but justin took the time to explain that my rug was already pretty worn and not that dirty to start with, so a big difference wasn’t likely. i really appreciated the honest and friendly explanation. if i ever need my carpets or better rugs cleaned in the future, i’d definitely use their service again. overall, i’m very happy and recommend them for anyone in memphis looking for professional carpet cleaning. fantastic job!

Oh my gosh! I just love Hobbs Brothers Carpet Cleaning Service! They do an amazing job on carpets, rugs, and even tile cleaning. The team is super friendly, easy to talk to, and they love dogs too. My area rug, floors, and bathroom tiles are now spotless, smell so fresh, and the grout is finally sealed. I didn't take a before picture, so the difference isn't as obvious in photos, but trust me, it's a huge improvement. Their prices are excellent, the cleaning products are top-notch, and the friendly service is the best around. **HIGHLY, HIGHLY RECOMMENDED!**

We had Jaime clean all the carpet in our home in Memphis. Our carpet is good quality, and we vacuum several times a week. I’ve even used a steam cleaner myself before. Still, the carpet pile was starting to get flat, and we had some spots showing up again. We are really happy with the service—the carpet looks almost brand new now. Jaime used a rotary brush first to lift and clean the carpet fibers, then went over everything a second time with a steam cleaner. After checking prices from other places, we feel the cost was very fair.

I chose Hobbs Brothers Carpet Cleaning Service after seeing so many great reviews. The service was excellent and the prices were very fair—I thought it would cost more. I asked Justin if he could help turn around the big rug under my bed, which isn’t easy. He brought Micah along to help move the rug, and they did it without charging extra. Justin even offered to come back the next day to help put the furniture back on the clean rugs. It felt great to have all my rugs looking fresh and clean. Highly recommend!

The carpet cleaning service I hired arrived right on time and delivered exactly what I was hoping for. I had a walkthrough with Wyatt, and it was reassuring to have him there to discuss everything with me. He made sure I felt comfortable leaving my home while the carpets were being cleaned. When I came back, my carpets looked stunning, and the cleaning products used had a pleasant, subtle orange scent—definitely not overpowering. They were almost dry just a few hours later! I woke up the next day feeling really happy that I chose this carpet cleaning service. The team was careful, friendly, and worked diligently to ensure there were no disruptions. This is truly the best carpet cleaning service in Memphis. Treat yourself, and you’ll understand what I mean!

my poor dog got really sick and, even after going to the vet, kept having accidents on our carpet. there were a couple of spots that looked and smelled pretty bad, so i knew i needed some serious carpet cleaning. being new to the area, i wasn't sure who to call. i tried reaching out to a few different companies, but didn't get any calls back. then i found this carpet cleaning service online and saw all the good reviews, so i decided to give them a try. the person who answered the phone was super friendly and understanding when i explained my situation, even though i felt a little embarrassed about it. she was really helpful and knew a lot about the cleaning products they use, which made me feel confident about the process. i booked an appointment and they told me ashton would be coming out to clean the carpets. ashton showed up right on time and was very polite and professional. you can tell he cares about his work and treats customers with respect. after cleaning the carpets, he even came back the next day when i mentioned i could still smell something, and he treated the area again for free. it's not often you find a company that really cares and goes the extra mile. we will definitely use them for all our future carpet cleaning needs.

when we moved into our new home in memphis, we needed help getting the basement carpet cleaned. justin did an awesome job making everything look fresh and spotless. after we cleared out the unfinished part of the basement, we noticed a spot that didn’t look right. the team came by quickly to check it out and figured out there was a pretty big issue that needed attention. they scheduled us right away and made sure the space got a deep cleaning, leaving it mold-free and safe. as soon as they finished up with that room, we cleared out another closet in the basement and found some really dirty carpet that the last owner had left behind. justin was able to fit us in again and got everything taken care of super fast. i would definitely recommend this service to anyone in memphis needing their carpets cleaned or mold removed. justin was friendly, professional, and the prices were fair.

I was really impressed with the team’s professionalism and the quality of the steam carpet cleaning service I received. From my first call to the completion of the job, everything was handled efficiently and with great care. Scheduling my appointment in Memphis was quick and easy—they worked with me to find a time that fit my needs. Justin, who handled my questions, was knowledgeable and explained everything clearly, including the details of the service and what it would cost. During the cleaning, the management made sure everything was going smoothly and checked in with me to make sure I was happy with the results. They paid close attention to detail and took care of any extra requests right away. I am very satisfied with how clean and fresh my carpets look now. I highly recommend this team for anyone in Memphis looking for reliable and professional carpet cleaning services.

We recently had Hobbs Brothers Carpet Cleaning Service come out to clean our carpets. Ashton and Micah did a fantastic job and were both friendly and arrived right on time. Even though our carpets are about 20 years old, they now look fresh and spotless! Ashton and Micah took the time to explain some helpful carpet care tips and gave honest recommendations for keeping our floors in great shape. I appreciated that they focused on educating us about proper maintenance instead of trying to sell extra services. During the cleaning, our cat got scared and hid behind the sink, and they kindly paused their work so we could find her. Their professionalism and kindness made the whole experience great, and we’ll definitely call them again for our next carpet cleaning.

I am extremely impressed by Wyatt and his skill in removing a tough coffee stain from my ivory dining room chairs! From scheduling to finishing the job, the whole process was smooth and professional. Wyatt showed up right on time, gave me a call from the driveway so I could open the garage, and took care of the chairs with expert care. He cleaned and sanitized them perfectly, then let me know when he was done. I will definitely be calling again to have my carpets and sofas cleaned in the future. It was a great experience, and I’m happy to support a local Memphis business.

the team did a wonderful job cleaning our carpets! our house is always busy with pets and kids, so the carpets needed a really good deep clean. we had about 1800 square feet of carpet, and justin and his crew came out and did fantastic work. i can barely believe it's the same carpet now—it looks so fresh and new! they took great care moving the furniture that could be shifted, and their attention to detail was the best i've ever seen. justin was dependable and clearly cares about doing top quality work. i will definitely use and recommend this carpet cleaning service again!

We are very impressed with the service we received! We had just purchased a new 8x10 wool area rug, but when it arrived, it had a terrible smell that we couldn't get rid of, no matter what we tried. We reached out to the carpet cleaning team and spoke with Wyatt. He explained all the carpet cleaning options they offer and took the time to understand our unusual situation. Wyatt even consulted with their technical support to make sure we got the best advice. Wyatt was upfront and honest throughout the process, which is something you don't always find these days. He explained that because the rug was made overseas and the backing was hazardous, professional cleaning wouldn't solve the problem. Instead of just taking our money, he let us know it would be a waste of time and money to try to fix it. We really appreciate the honesty and the excellent customer service. Highly recommend this team for anyone needing carpet or rug cleaning!

I had my carpets cleaned in Memphis and was very impressed with how Ashton and Justin took care of everything. They were friendly, professional, and made sure every part of the carpet, including the tough spots near the doorways, looked fresh and spotless. They finished the job quickly without cutting any corners. I’ve also had them clean the carpets at our office, and the results were just as great. I highly recommend their carpet cleaning services for your home or office—they really know what they're doing and always deliver excellent results.