House Cleaning reviews in Memphis, Tennessee

We have been happy with Friendly Hands Carpet Cleaners before, so we chose them again. Emmanuel was the technician who came to our home in Memphis to clean the carpets and area rugs. He was skilled and professional the whole time. Emmanuel was very polite and even noticed an extra rug that needed cleaning, offered to take it with him, and brought it back fresh and clean the next day. We were very satisfied with the service and plan to use them again.

This was one of the best customer service experiences I’ve had. Both technicians, Russell and Damon, were very friendly and explained each step of the carpet cleaning process. They checked with me several times to see if there were any other spots on my rugs that needed extra attention or special care. They also let me know I could request them again if I needed more work in the future, which I definitely will. The final price was actually lower than the original quote, which was a nice surprise. Great service overall—I highly recommend Friendly Hands Carpet Cleaners.

We had Friendly Hands Carpet Cleaners come out to clean our carpets in Memphis. Manuel and Russell were professional and worked quickly. We will definitely use them again! It was so nice that Manuel even remembered our cat’s name. Earlier, Manuel and Arthur did a fantastic job cleaning our carpets and tile. Our home wasn’t that old, but we wanted everything fresh and on the same cleaning schedule. They were honest and offered helpful suggestions, and we appreciated their consideration. They worked efficiently, left everything tidy, and the shower tile looks brand new after their cleaning. They were polite and really thoughtful about taking care of our home. Once again, they remembered our cat and made us feel comfortable. We’ll be calling them next time we need carpet cleaning or tile cleaning done.

we had two rooms of carpet cleaned in our home and the whole process was smooth and easy. friendly hands carpet cleaners did a fantastic job—our carpets look fresh and feel clean. joe was the technician who came out, and he was both professional and friendly. he arrived right on time, talked with us about our concerns, and explained the cleaning steps. he also gave us helpful tips on how to keep our carpets looking nice in the future. it's rare these days to get such good customer service, and this experience really stood out. the price was very reasonable for the quality of work done. one thing that could make it even better is if they sent a reminder text or email as the appointment got closer, since scheduling was a little far out. overall, i definitely recommend this company and will use them again!

I've had my carpets cleaned twice now by this company, and each time I've been really happy with the results. The first time, I was dealing with a stubborn pet odor that just wouldn’t go away no matter what I tried. After the carpet cleaning, the smell was completely gone and I was so relieved! I called them back later on when I noticed a bit of pet smell again, and once more, the cleaning took care of it perfectly. Both times, they told me if any odor came back in a few days, they would return and spot clean for free—though it never was needed. Russell and Emmanuel were friendly, arrived right on time, and worked carefully to make sure everything was spotless. The price was fair, too. If you need carpet cleaning, I definitely recommend them!

our cat had an accident on our brand new rug, and after we tried cleaning it ourselves, we reached out to a few carpet cleaning companies. damon responded super fast and called us within minutes. we explained the situation and that we wanted the rug cleaned quickly since we were heading out of town soon. damon was able to swing by the same day to check out the rug. his quote was not only fair but he also took the time to go over why it cost what it did, and described the steps he would use to clean our rug. he made sure we understood exactly what would happen during the cleaning. our rug is really colorful and sits right in the middle of our living room, so we didn't want the colors to fade or get messed up. damon assured us his cleaning process would keep the colors looking bright, and he was right. he kept us updated the whole time, and when the rug came back it looked just like new with no odor at all. we'll definitely call damon again for any carpet or rug cleaning, and we've already recommended him to our family.

We had a tough problem with our carpet—the dark stains from old pet accidents just kept coming back, even after other carpet cleaning companies tried to fix it. Russell came out and used a special cleaning method that really worked, and he got every single stain out. He made sure the carpet was nice and dry before finishing up. Russell even returned to spot treat a couple of stubborn areas to make sure everything looked perfect. We’re so happy with the results and will definitely use this carpet cleaning service again!

Russell from Friendly Hands Carpet Cleaners really knows his stuff when it comes to getting rid of tough pet stains. I’ve used their carpet cleaning services a couple of times and have always been impressed. The first time, I was so pleased with how fresh and spotless my carpets looked. Later on, when I had a pet accident emergency, I ended up calling another carpet cleaning company because Russell was not available, but the other company just didn’t do a good job. Recently, after adopting a new puppy in Memphis, I had another carpet disaster. The stains were really bad, but Russell used a special cleaning solution that made the spots disappear and left my carpets looking and smelling super clean. If you need your carpets cleaned the right way, I highly recommend reaching out for their help!

I can’t speak for anyone else, but Russell from Friendly Hands Carpet Cleaners gave me the best carpet cleaning service I’ve ever had! He was very friendly and explained each step of the cleaning process. My carpets were in rough shape, but he really took the time to make sure every spot was fresh and spotless. I honestly thought I’d have to replace my carpets, but now they look almost brand new. He might work on his own and not have a huge van, but what matters most is how clean my carpets are, and he did an amazing job at a very fair price. I’m so glad I called for carpet cleaning in Memphis!

we had our boat cushions cleaned by friendly hands carpet cleaners, and i’m really impressed with their outstanding service. they not only made our cushions look fresh and spotless, but the entire process was quick and affordable. what stood out the most was how well they communicated every step of the way. from the initial phone call to the final delivery, everyone i spoke with—like manuel and taylor—was friendly, upbeat, and professional. they were always clear and quick to respond, making everything smooth and stress-free. it’s refreshing to find a company where the team truly cares about the customer and works so well together. highly recommend for anyone needing carpet or upholstery cleaning!

on the day of my carpet cleaning appointment, i got a call from arthur, letting me know he could arrive earlier than planned. that worked out perfectly for me! we had set up a cleaning for our couch, and arthur did an amazing job. our small dog loves to lounge with us on the furniture, but after the cleaning, you’d never guess a pet had ever been on the couch. everything looked and smelled so fresh. i will definitely use this carpet cleaning service again when needed. arthur was fast, friendly, and really professional!

I had my wall-to-wall carpet and a few area rugs steam cleaned in my new condo in Memphis. I was able to get an appointment with only a few days’ notice, which worked out perfectly since I wanted the cleaning right after the movers brought in all my furniture. The technician, Arthur, waited patiently for the movers to finish and made sure to clean the carpets while the rooms were still clear of furniture. The service was very professional, efficient, and they paid close attention to detail. The carpets were left looking fresh and spotless, and I noticed there were no allergy problems afterward since everything was well sanitized. I highly recommend this carpet cleaning service for anyone in Memphis looking for a thorough and reliable job!

We have always enjoyed having our carpets and couches cleaned by this company. Over the years, we’ve come to really appreciate the professionalism and friendly service from every visit. Recently, Emmanuel came to our home and did an outstanding job. He was friendly, worked hard, and our carpets have never looked better. We are always impressed with the attention to detail and how fresh our home feels after the cleaning. Highly recommend this service for anyone looking to have their carpets and upholstery refreshed!

We’ve had a great experience with this carpet cleaning and installation company. We’ve used their services twice—first, they fixed and stretched our basement carpet that had been installed wrong by someone else. More recently, they helped us replace the carpet in two bedrooms and our living room. Russell was very friendly and helpful throughout the process. He even came early to assist with moving furniture and taking out the old carpet and padding. He also guided us in choosing a carpet that was safe and soft for our new baby, suggesting a low-VOC, corn-based fiber option. The installer, Damon, has decades of experience and learned through a hands-on apprenticeship, which gave us a lot of confidence in the quality of work. Compared to other places where installers may not have much training, this team really stands out. If you want your carpets cleaned or installed the right way the first time, I highly recommend calling this team.

The team showed up right on time in a clean, well-maintained van, which gave me confidence in their work ethic. Damon and Russell came in, answered all my questions about carpet cleaning, and got straight to work. They promised great results and actually exceeded my expectations. My carpets and area rugs were looking pretty rough before, and I had tried all kinds of cleaning products myself with no luck. Their professional equipment and odor-free cleaning solutions made a huge difference—the carpets look fresh and spotless now. I’m very impressed and will definitely use their carpet cleaning service again here in Memphis.

This is the third time I've had Friendly Hands Carpet Cleaners come to my home, and each time I've been very satisfied with their carpet cleaning services. Emmanuel handled my ZGallerie velvet sofa, which needs special attention, and he really knew how to take care of it. The cleaning results were fantastic. The prices are very fair, and communication was excellent—Emmanuel explained everything about the condition of the fabric and what steps were needed. As someone who works with many service companies, I can say this team is one of the best around.

The carpet cleaning service was excellent. First, Manuel took the time to let me point out the spots on the carpets that needed special care, and we talked through exactly what cleaning would be done and at what price—everything was clear and upfront from the start. I was really impressed when Manuel showed me the special scrubber he uses to bring the carpet fibers back up, making them look fresh and fluffy again. I couldn’t believe how much dirt he got out, even though I had already vacuumed before he arrived. After that, he steam cleaned both my sofas and the carpets, and now my whole home in Memphis feels like it has brand new carpets throughout. I’m extremely happy with how everything turned out.

I want to give a big thank you to Friendly Hands Carpet Cleaners for their amazing work. From start to finish, the whole process was smooth and easy. My home is fairly new, and with two big dogs always tracking in dirt, my carpets and tile floors needed some serious attention. I found them online and saw they had great reviews, so I decided to give them a call. Even though I reached out late on a Saturday, they got back to me right away and set up a time for a quote. Joe came out right on time to give me an estimate. I had to reschedule a couple of times because of some delays with other projects at home, but they were really understanding about it. Today, Joe and Damon arrived and did an excellent job. They cleaned two area rugs and the carpet in the master bedroom, plus they took care of the tile floors and sealed the grout in the living room, kitchen, hallway, laundry room, and bathrooms, including the master shower. Everything looks spotless and fresh. Both workers were very friendly and careful with all my things, making sure to ask me exactly where I wanted the area rugs and furniture placed when they finished. They also communicated really well, with reminders and updates about when they would arrive. I’ll definitely call on them again for carpet cleaning and would highly recommend their services to anyone looking for a reliable and hardworking team.

I had a wonderful experience getting my carpets cleaned. The team was very professional, and both the owner and the staff showed excellent customer service, which really matters to me. As a first-time customer, I was impressed by how quickly they responded. I called to get a quote for cleaning the carpets in two bedrooms and the living room, and they agreed to come out that same day. Russell and the crew arrived just about half an hour after I called, which was a nice surprise. They cleaned all the rooms right away, and my home looked fresh and almost like new after they finished. The prices were very reasonable, and they were right on time. I’m really happy with the service and would definitely recommend them if you need your carpets cleaned.

very good

Five star service! You won’t regret hiring them.