Home Services reviews in Murfreesboro, Tennessee

Herb the man checking you out has zero customer service. The guys in the yard have 100% customer service skills and go above and beyond .

Southbranch is my favorite plant nursery. I love their compost soil my garden veggies grew wildly in the bulk mix I buy here.

Bought scoop of "topsoil". Nice people, product sucks

This is an awesome nursery and greenhouse! They have so many quality flowers and trees and shrubs! One of my wife and I's favorites in Murfreesboro!

They have a huge selection, which is nice, but their prices are insane for not offering any warranty... Also, some of the staff are awesome, but others need to learn what good customer service is...

Do not go to the Murfreesboro branch of this store. I went today to buy new bushes for my home. I am not an expert, so I needed to get some guidance. I walked around the lot for a hour without getting any assistance, so I just left. Not a good experience.

Lost our business. Showed up 10 minutes before they were closing (which I called 22 mins before arriving there) and they refusing to sell mulch to me. So why be open if you are not going to conduct business during the hours you are.

I went here to learn about when and how much pre-emergent I should apply to my lawn, and they had all the answers and the product I needed. Plus, they have a big concrete Sasquatch statue in front of the building. You gotta love that.

Has certain plants that are difficult to find elsewhere. Especially larger shrub and tree stock. Once you fight your way though no service and secure your plants, they load or deliver right away as well as anyone. Most plant shops are not Macys or Nordstums. Expect frustration. Know what well cared for nursery stock looks like or take someone with you. Expect a fight from any nursery if something dies on you. If you need a guarantee, keep the piece of paper warrantee that comes in your blender purchase. Find your plant, mark it with red tape. Waylay someone to check you out. Gave three stars because there are no four or five star public plant nurseries in the county. Water, sunlight amount, drainage, soil type etc
worry about that. Out.

Friendly, informative people happy to help, backed up by quality plants at reasonable prices. I have made more than one purchase here and will continue to support their operation ...

Great customer service! Everyone was nice there and soooo many plants and trees to choose from. This place can really get you in trouble with your significant other! 😅

They called me about a tree I wanted,but i waited too long to pick it up.One man went everywhere looking for me. So helpful . They tried their best to locate it. Very much appreciated.

After purchasing x4 'White Feather Hosta' plants this spring, I have noticed that these 4 hostas have no white in them at all. I reached out to Mr. Lee @ SouthBranch and even provided a receipt for x2 of the Hostas I purchased (lost the other one), and requested what kind of plant I had. I sent Mr. Lee pictures and was informed that I had a different Hosta and that their supplier mislabeled, I'm assuming, all of the White Feather Hosta plants. After speaking with Mr. Lee I was asked to dig up all x4 Hosta plants that were 'mislabeled' and bring them back in for my refund. Meanwhile, Mr. Lee has no access to more White Feather Hosta plants. So I decided, why should I have to pull up x4 plants to have nothing to replace them with just to get back 40$. I have spent almost 2000$ here in the past 7 years and have never had any issues until now. I do not agree that a customer that was sold an incorrectly labeled plant is responsible @ all and should never have to dig up the plants to get his refund. I don't want their money back, I want the correct plants. If a company received incorrectly labeled product, then it is that companies responsibility to correct the issue 😡. If the issue isn't corrected, that is okay, mistakes happen, but you don't tell the customer it is his issue and that he needs perform manual labor to correct the issue. I should be either getting a voucher for all 4 plants or x4 White Feather Hosta plants without hesitation! Big F from me. I will be pursuing many other options to spread this story.

I went to this nursery specifically looking for the milkweed plant. I asked one of the workers there and he went to go look "in the back" I waited around, grabbed a couple other pollinators. The man came back with a very wilted plant and said "here it's the last one" I went to check out and it took them forever to even ring it up because it was an unmarked plant. Well, fast forward a month or two and I am repotting the plant. I was a little confused because this "milkweed" plant was not blooming, but I read online that new plants may not bloom for a year. During the process of replanting, I noticed a familiar smell while I was moving this plant. I am new to gardening! This was my first time ever caring for flowers/ plants. I asked my green thumb friend to come over and look at this milkweed. As soon as she saw it she laughed and said "this is clove basil.... A natural bug repellant" I specifically told the worker I needed milkweed and was making a garden to attract bees and butterflies and he gives me a wilted, unmarked plant and tells me it's milkweed? I will not come back here because obviously the workers either don't care or are not well informed.

I've called to try and set up an appointment on two different occasions for landscape design services. I'm always told "Clint" will call me back, but no one ever returns the call. I tried in the fall and just recently tried again since I thought they may have been very busy in the fall. However, I just decided they probably don't need the business nor do they have the time to return a call to their customer. I wouldn't want to use them if they are not dependable enough to return a call. I'd hate to hire them to install landscaping or other services and them not show up.

I went to South Branch to buy plants for a landscaping job. I have never in my life met some of the rudest people in my life. The employees that were working outside (young people) were great. The older gentleman and the one inside were the rudest people I have ever met. They will never get any of my business. I had mentioned this to other people and they had the same experience.

We purchased a Candy Apple Hydrangea on 6-27-2019 late afternoon and planted it the same day. The person who helped us was very nice and said that this plant could be in full sun. We noticed that some leaves were droopy. She said that the plants were thirsty and needed water. To water every time looked like that. On 6-29-2019 at 6am the plant appeared sun damaged. Every part of the plant was droopy. Took back and spoke to Supervisor Richard. He said that the plant was alive (I have photos looks dead) and that I didn't take care of it. That it needed water. I only had it for 1.5 days, REALLY. Then I told him I watered the Hydrangea 3 times. He then switched and said that I water the plant to much. I have photos of before and after of the plant. I showed him photos of my yard and that I did take care of my plants.

No matter what you tell the staff it is either you take to much care or you don't. I thought that this nursery was a proffessional business. They are horrible. I was going to buy 3 additional plants and went to Lowes. Don't waste your money at this place. The staff is very nice but have no idea anout gardening. Nice uniforms no talent. They will always blame you for a sick plant. Threw the plant away. They will not exchange the plant or refund the price of the plant

A great place to buy your flowers and plants. The service from William is above and beyond service you will find anywhere else, he really is very informative about all the plants and flowers. All the plants and flowers we have got from here is doing great. I highly recommend this place, its well worth it...

This place is beautiful. The trees and plants are so well maintained. Also you might think, "I will go to Lowe's or Walmart and get a better deal." NOT TRUE!!! Their prices are very close for a far superior product.

Originally found this place when i was looking for a particular tree that i couldn't find anywhere else. They had it. Have been back several times since, and have left happy each time. The recommended mix for garden soil last year resulted in 6 zucchini plants producing 80 pounds of harvest! Just picked up my loads of dirt for this year!

Richard has been helping me pick out plants for the last two years. I always go looking for him when I get there because he knows so much and cares! The selection of plants are very interesting and there’s a huge variety. The plants are super healthy! I keep coming back each year even though there are other options out there.