Home Services reviews in Murfreesboro, Tennessee

This is a real tough review to write... overall I think the mix of reviews here are pretty much right in that:

A. This company does really good work
B. Their communication is terrible

I had them install my sprinkler system a couple of years ago and they did great work and it was a great price and every time I've had to have them come back they've taken care of me and usually haven't even charged, or at least didn't charge much.

However, on the occasions that I have needed them to come out... it has been extremely hit or miss as to whether or not they'll actually show up. I'd say it usually takes maybe 2 emails and three calls to actually get a person onto the premises. Any promises they make to show up, they only show up maybe half of those, if that. Most of the time if they don't show, you'll get no notice and most likely never hear from them again until you reach back out. And unfortunately, as other reviewers have mentioned, you'll often feel like they're frustrated with you for constantly bothering them to do the thing they told you they would do.

I try to do my ongoing sprinkler system maintenance with them... but because of their lack of communication it is starting to become a really nerve-wracking ordeal. This year they forgot to activate my system as part of their normal customer batch in the spring I had to call and get a special late trip. That's not as big of a deal, but for deactivation in the winter you have to have them come when they have the equipment rented. It's already the first freeze of the year and my system still hasn't been taken down, and because of their history of shoddy communication, I don't know if that means they've forgotten me again or if they're just running late this year. Either way, the amount of additional stress they're adding makes working with them, in my opinion, more trouble than it's worth.

So I guess as a final matter of review, I would recommend this company if you need a good deal on a big project. But unfortunately I can't recommend an ongoing relationship unless something changes and they start taking their customer service more seriously. I think maybe they've just gotten too big and successful for their current staff size. but if they want to take their company to the next level, they're going to have to be willing to invest in more employees and better management and get to a point where they can handle their current customer load without constantly seeming overwhelmed.

Honest. Fair pricing. Great service! Been a customer for years!

Have used these guys for years...always reliable and do great (high quality) work. They helped me design a very complicated irrigation system and completely automated it for me using Hydrawise and a Hunter controller. I can create custom programs, spot water and turn it on, off or suspend watering altogether...all from my phone! Highly recommend.

Been with Premier Turf for several years now. Great service.

Premier manages our irrigation system everything startup/shutdown, diagnostics, repairs, and upgrades.

Premier turf management installed my irrigation system. They did not come out to turn off my system at the end of last year, and the pipe burst on the outside of my house. I called them to come out and fix it and they took the pipe. I called them back this summer when it was time to turn my system back on and they told me my service was canceled. They refused to come and replace my pipe or even give me a quote to buy a new one. No one answered my phone calls and then they blocked my phone number. They are extremely unprofessional and rude. I would not recommend this company to anyone.

Used this company for my lawn & it looks great. Would definitely recommend.

Premier Turf, the best service I found in the last 15 years that keeps my yard the best looking in the neighborhood

Premier took my tattered and patchy lawn to a lush thick beautiful lawn. Great work and very prompt service.

This company placed sod in our yard that died within two months. We watered it to their instruction. When asked about it they suggested we have them spray fungicide which seemed to kill the grass even more and then said there was nothing else they could do until fall and ignored further emails. Our yard looks worse than it ever did prior to their treatment.

Tom is excellent! The job he did to our yard was beyond expectations and we will be using his services in the future.

They have been servicing our yard for the past 5 years, couldn’t be happier with the way my yard looks. We have over 2 acres and it looks incredible year after year.

Have used Premier Turf to spray my lawn for several years now and they always do a good job. Attentive to questions, making suggestions, and personable.

Premier Turf did an excellent job on our irrigation system. Our yard is green and beautiful. They know how to do the job right.

Excellent service plus customer care is always great. I would recommend you to contact them for assistance. Tom is very conscientious and concerned about your lawn care. Couldn’t ask for a better lawn service.

Premier turf fixed issues we had with our irrigation system and has been quick to respond with questions and service needs. We recommend this team to anyone with yard care needs!

Premier Turf was is on time and has always been incredibly dependable. I’ve used a lot of lawn companies in the past and they by far have been the most courteous and hard working. I highly recommend this company.

Outstanding company I highly recommend for getting your yard greened up and staying healthy !!!! Johnathon and Tom & the whole team are extremely knowledgeable and easy to work with always encouraging with their advise and recommendations !!!!
After trying numerous yard companies with very little improvement I noticed most of the best looking yards in my neighborhood had Premier Turf signs in their yard …… I gave them a shot and could not be happier with the results !!!!! 😀👍

He has done a great job on caring for our yard. It has been a 4 step procedure and even in the warm & cold weather we have had, we see a lot of new grass! He is easy to work with.

Jonathan and his team are top notch. Great communication and great service. And reasonable for getting our yard back in order again! He knows his stuff! And is such a nice guy too.

I have one of the best yards if not the besyard in my neighborhood. Tom and Premier Turf Management is the best. Everyone in my neighborhood tell how good my grass looks. If you are looking for someone to do your yard this the one to call. I have never had a yard look like this .