Appliance Repair reviews in Nashville, Tennessee

Call these folks if you have deep pockets and dont mind being lied to

Young white man with black hair driving the Holbart Service van drives so reckless on the highway cutting people off almost causing accidents.

Hobart Service has been Outstanding for our business. “TopNotch”

Nordstrom’s Ebar and Grill

This is BY FAR the worst company I have ever spoke to on the phone !!!!!! Literally got forwarded to one in ATLANTA and I'm in TENNESSEE!!!!!!!! THEN when talking to the one in ATLANTA the could not help me and re-directed me back to the MOST LAZY WORTHLESS PHONE OPERATOR IVE EVER SPOKE WITH telling me that she forwarded me to ATLANTA because he was the only one who was reliable enough to ANSWER WHICH IS WHAT THEIR FREAKING JOB IS !!!!!!!! WILL NEVER CALL THIS COMPANY AGAIN OR GIVE THEM ANY BUSINESS THIS WILL BE GOING TO THE OWNER OF BOTH STORES HAVE A NICE DAY !!!!!!

Some of the worst service around, literally for years on years at least in Nashville. I’ve brought many concerns to their attention but they couldn’t care less.

Unprofessional and doesn't know what they're doing.

They had no jobs done, took only about 30mins of inspection, and asked for 700 dollars.

If you would like to get bad service and waste money, this is the perfect place for you.

Never seen such an unorganized company. They said they can't arrange any appointments. No customer friendly at all.

Yesterday, I was driving on I-65S in the HOV lane between 4:00-5:00PM. Keep in mind that during this time, the HOV lane is reserved for those traveling with a party of 2+. A Hobart Service vehicle carrying one individual was tailgating me in this lane, to the point that I could not read the name on the front hood of the vehicle. The continued to tailgate me for miles, pushing me to the speed of 85 MPH. There was no opportunity for me to move to the right for them to pass me, as this was during rush hour in the Nashville area. At one point, they used their arm to motion for me to move over (I couldn't safely do this), as if they have any authority over my SAFE driving. Their license plate number was TN 76612. I trust Hobart Service will take the necessary actions to ensure their drivers do not harass or endanger the lives of other drivers moving forward.

Our Technician was amazing. He made sure that the parts were right and even went out of his way to make another trip to get a part that the manufacturer sent broken. He was extremely skilled and proficient at his work and even gave us very useful tips for how we can better care for our range.
We would like to have him on every future repair call whenever we may need.
Thank you again.

Scheduled an appointment to have my dryer looked at because it stopped heating up. They had same day availability and said someone would be out between 8am and 5pm. I waited all day, at 6pm I tried to contact the company. There is no contact information just AI chat bots. I received an automated message the next morning apologizing for the no show with a link to reschedule, the complete absurdity of this company. It's a shame because I used them years ago for a dishwasher repair and the service was great but they have gone down hill. I do not recommend if you actually want service.

I am losing faith in Sears more and more - all the time. Horrible call centers. Appointments that nobody shows up for. Just dismayed because we’ve been Sears customers for over 20+ years.
But … today was different
Our service tech was fantastic! He called ahead of time. He showed up and actually cared about our problem and stayed determined in getting the problem fixed. And fixed it.
He deserves this rating!!
Sears does not.

Slava was amazing as always. So knowledgeable and friendly and walked me through what the problem was with my dishwasher leak. He has much knowledge that he shares along the way. Love when I get him!

If I could give zero stars, I would. Avoid Sears Home Services AT ALL COST! This is a total money-grab. I have a relatively new glass cooktop stove that cracked, and I just needed a replacement top. Rather than allowing me to give them the model number over the phone so they could look up to see whether the part was available soon and how much it would cost (saving me both time and money), they required that the technician to come out to my house for $139 to tell me that it would cost several hundred!!! dollars MORE for the repair than it would cost to BUY A WHOLE NEW STOVE (same model) and that I could get a new stove delivered sooner than they could get the part and get back to my house! Mind you, their website says most repairs run $400-700…yet they wanted to charge me more than $1600! All the while, the technician kept trying to get me to sign up for for their extended warranty program until I finally put my foot down and insisted that he stop trying to sell me something I didn’t need or want. And while they advertise they’re locally-operated, when I asked for the contact information of the local office and its manager, he insisted that that was not available and said my only option was to call the totally automated 800 number for the national corporate office. This company uses the long trusted Sears name, yet operates in a way I believe would have the founders of Sears rolling over in their graves.

Arrived on time, went right to work, and did a great job. A really good guy, very professional. Thanks to him we can move forward with our lives again.

The technician that repaired my dryer was knowledgeable, professional and courteous.

He has been our tech before. Very knowledgeable and a pleasure to work with.

He was ok but I have a discount of 30.00 dollar discount and he charged me the full price. The lady said 99.00 dollars and I got the text for 149.00.

I think this is a trip off. Now we got to to buy a new washer for the price you say. I only need to paid 99 00 dollar not 149.00 Want call you all again.

Great experience overall! My tech “Ken”was amazing! My dryer kept shutting off before my clothes were dry. Ken politely answered all of my questions and provided exceptional customer service throughout the entire process. I would highly recommend Sears appliance support… especially if you can have Ken!

This is the 2nd time we have had Richard to our home for different appliances. We give a 5 each time and if it was 10 he would receive that.

Professional and efficient. Provided helpful tips for best performance.

Kenneth was great! The two repair men before that were questionable. The 1st one didn’t completely look at the dryer or listen when both myself & my renter told him the door latch was broken. He ordered a fuse but then the 2nd repair man found the broken door latch & ordered that. In between #2 & #3, the dryer wouldn't turn on. #2 said because the door switch was broken but that doesn’t make sense. The door switch has been broken for a while, before the fuse went bad, so not sure why the dryer wasn’t working in the meantime. At least it’s finally fixed, 1.5 weeks and 3 appointments later.

My Sears Appliance Technician Frank was great! He called me to let me know when he would arrive and to find out what was wrong with my fridge. He was very helpful, knowledgeable, professional, and fast with my repair!