HVAC reviews in Nashville, Tennessee

4.6 based on 2773 reviews Back to the listing
    5

    Jameal was great. Customer service was 10/10. Highly recommend him!!!

    2

    Let's hope BFC Solutions' work is better than their drivers because I observed a BFC Solutions truck in Atlanta traffic this morning, exceeding the speed limit by 30 mph, weaving in and out of traffic, and being overly aggressive on the road.
    Perhaps he was lost and annoyed in Atlanta, having taken a wrong turn out of Nashville. Whatever the case, a company whose workers drive around in what is essentially a big billboard for their organization needs to recognize the bad PR value of putting bad drivers behind the wheel of a company vehicle. Of course, there's also the potential of a lawsuit if a company vehicle causes an accident. Bad move, BFC Solutions.

    5

    Emilio was very helpful and had great customer service. Very professional. Highly recommend

    5

    Zollie customer service was amazing please choose BFC so awesome

    5

    My husband and I was on vacation for thanksgiving and we was walking out of Walmart and noticed an elderly lady having a hard time getting her cart load of items to her car and I noticed a gentleman from your company by the name of Robert Conn from your Chattanooga area helped this lady out and we spoke to him we wish more people in this world would take the time out of their busy day to do an act of kindness. This man is truly a great face for your company and I don’t know if anybody will see this but I hope that this man gets some sort of recognition for the act of kindness that he had shown to this lady.

    1

    I hope the Bonded Filter Company treats you all better than they have treated my family recently. On April 26, 2024 a Bonded Filter Company Employee, Toney, was distracted (according to him) and ran a red light, in downtown Chattanooga, TN endangering the life of my teenage son and other drivers behind him. My son approached and proceeded through the intersection under a green light. The Bonded Filter Company car plowed through the red light causing an accident with my son. My son called the Chattanooga police and then me. He spoke to Toney, from Bonded Filter Company, with me on the phone and asked him, “Would you agree that you ran a red light?”. Toney agreed that he was looking at his GPS while driving and just ran the red light. The Chattanooga police officer that arrived was irritated that he was called out for a non-injury vehicular accident and just gave the two of them a form. The officer did not ask what happened, and left without writing a police report, despite a law having been broken. My son and Toney traded insurance cards and left. Toney provided the wrong insurance company info., so we spent 3 weeks working with their old provider and was finally told they no longer insured the Bonded Filter Company. I was able to contact the Bonded Filter Company and spoke with a manager in the Transportation Department, who said she would have their current agent call me. Someone tried to call that day while I was in a meeting. I called back and left multiple messages over the next two weeks before Janai Harrison, Gallagher Bassett, CA finally responded to me. At that time, she asked if we had a police report. Since we did not, she said that Toney now had a different story and did not agree that he ran a red light. I have not had any messages answered from Janai or the Bonded Filter Company, since June 5. They obviously plan to ignore us despite their employee breaking the law and running a red light, causing damage in an incident that could have seriously injured my son. Please be careful in whatever endeavor you have with the Bonded Filter Company. If they will ignore common decency and blatantly lie about a minor accident, can they be trusted for something more serious? Is there a moral or company culture issue here? You decide and please be careful with this company.

    1

    These guys have their fingerprints all over Portland, OR. The picture below is the quality you can expect from this company. I have serviced many customers who use these guys for filters. They are not worth it, just make a deal with the actual hvac/mechanical contractor you use for your building to change filters. Standard pleated filters are not that expensive to begin with so don't even bother with these jokers.

    5

    Eli was absolutely amazing! He was very fast and efficient! He followed directions and was very impressive! Please send him to us at Extra Space Warwick every time!!

    4

    I presently work a BFC , and it's a good job as long as you are willing to work and have problem solving skills. You are out on your own most of the time. If your a self reliant person and you don't like having a boss breathing down your neck this is a good spot. Like most jobs there are issues but what job doesn't . I get to bring the work van home, travel time paid. I have had some bad jobs and this one is not. The end of the month I'll have been with BFC 4yrs. Like anything in life it's what you make it. My check hits every week when it's supposed to be.

    5

    Marcel is amazing very professional and friendly definitely recommend him for all your A/C needs

    1

    Saw a worker today working on the roof in -8 degree weather with 10 inches of snow. This company has got to be a joke to let their employees climb a ladder in this type of weather for something simple as a filter change. The poor guy was struggling to get the filters up and the ladder looked like it was on a sheet of ice. Shame on you BFC solutions!! Safety is always the 1st priority

    5

    I’m thrilled with my new ductless system! The technicians arrived on time and completed the installation in just under two hours.

    5

    Awesome.

    5

    I felt confident that they would get the job done quickly! Fast and friendly service I would use again.

    5

    These guys are some educated technicians! Very professional, efficient, and a good positive attitude toward me and their job well done. Thanks guys!

    5

    The knowledge and professional service is outstanding! Wonderful service! Speedy repairs at a most affordable price! You have a lifelong Customer here!

    5

    I have never been so happy with a company before. They really know what they are doing and at a fair price. Very nice people and really great work

    1

    Did not follow through to finish a job, left items undone. I have texted many times and was assured they would take care of it, but now they simply are ignoring me. Also more than one of the 5 star reviews on here are from the owners. Beware.

    5

    These guys are very thorough. My HVAC issue was fixed quickly and correctly. As far as the price goes.... I was pleasantly surprised. I will definitely call them again.

    4

    Outstanding company. In the pouring rain they came and fixed my unit with professionalism and integrity. They accidentally tracked a little mud in the house and paid to have my carpets cleaned. Name another company that would do that.....

    1

    Company is not to be trusted. They misrepresent the product they sell. The company sold me a Carrier Comfortmaker A/c Heating unit, according to the receipt I signed an sent back to the company. I specified that I wanted CARRIER when speaking to owner of Company.
    The receipt
    stated Carrier Comfortmaker. Comfortmaker is not CARRIER . This was complete misrepresentation of the product I requested. According to Carrier the terminology Carrier Comfortmaker is not part of Carrier
    ... ComfortMaker is an ICP product NOT Carrier!

    The installers did a good job of installation but they promised me a written receipt, copy of all readings that were taken at time of installation, and Certificate stating energy efficiency for tax purposes. After numerous phone calls to BOTH owners I have received nothing as far as documentation and they refuse to return phone messages.
    I had to contact the manufacturer of the product request the Certificate
    of efficiency and register the product, which should have been done by
    B & M.
    I, most certainly, would not recommend B & M (Nashville,TN) for your heating /ac needs. They did offer to return the product at time of installation and put the non working unit back in place(when the ac fails the entire unit is not functional) Unfortunately, this happened at a time when cold weather was about to begin, so I allowed them to install the unit. I have a 1 year full warranty on this unit and a complete inspection of the unit after a year of use... I will wait and see if they honor their commitment of the warranty.

    Always go with the big companies... It was recommend by Carrier (Stephanie -customer service) to contact the BBB or the Attorney General due to misrepresentation of Heating/AC unit.