Plumbing reviews in Sevierville, Tennessee

When I was having basement problems repaired the tech observed a big leak and must repair immediately. I called Cove Creek Plumbing. I was a new customer and they treated me like a old friend. Cove Creek Plumbing came out right away and fixed the leak quickly, professionally and the price was unbelievably fair. I totally would recommend Cove Creek Plumbing.

Cove Creek Plumbing was recommended to me by another Sevierville cabin owner. Our shower faucet was broken and they came right out (during a turn of departing guest and arriving guest) and took great care of us. Great customer service. Reasonable pricing. Highly recommend.

Called to snake out a clogged toilet.
They would not price me till they looked at it with a $65 service call. We'll they verified clogged toilet and gave me a crazy $810 price to fix.
Needless to say I declined and called someone else with a much lower cost.

We had a great experience with Cove Creek Plumbing. They fixed both of our leaks and were very professional. We would highly recommend them and will definitely use them again. Kris and Jake were very knowledgeable and knew what they were doing.

If you try to use this company via home warranty, don't bother. They were professional, yes. They were on time, yes. However, when trying to get my repairs done I've been told 3 different stories. Technicians told me they couldn't get through and boss called and was told to pack up and can't do anything since nothing was authorized.
Called the office and was told claim was denied.... thought you couldn't get through? Warranty place says job was refused. But you were able to take my deposit with no problem. If you don't work with certain home warranty, then why take the job!!!??? I've been waiting 2 weeks to get repairs!!!!! Now I have to wait again!!!!! Signed a very angry mother.

Great experience! Amber was very friendly and helpful when I called their office. They were able to service next-day. Andrew (tech) was very professional and experienced. He communicated very well and executed perfectly. I'm an out-of-town home owner and very thankful to have found a reliable company. This group is extraordinary! There's no need to look elsewhere. Thank you for providing such a great customer experience. Highly recommended!!!

My wife & I own a vacation rental cabin in Wears Valley. We were searching for a local plumbing company to do some routine maintenance and repair at the cabin from the wear & tear of our guests. Cove Creek Plumbing was recommended to us, and I am so glad they were! The 2 plumbers were on time and very professional. They gave us an estimate on the work they were to perform, and after we approved the estimate, they had the work completed in a timely manner. We will definitely use Cove Creek Plumbing again for our future plumbing needs!

If you want excellent work done call these folks. Amber was a joy to talk with when I first called to set up the job. I had two issues a slow draining kitchen sink, and a leaking bathroom sink. Jacob was the TEC that was sent. He was very nice and knew what he was doing. Explained that the leak was in the faucet and showed me that he couldn't fix it. HAD to get a new one and they would come and install it. He went to the kitchen sink found that the pipes were full of grease! (Don't put grease down your sink). The owners before must have done that for years. Because the lines were plugged in the wall. He tried to snake the plug out but didn't work so he then presser blew out the line. When I got my new bathroom sinks faucets Tim was the one that came out and installed. Tim also was very nice and knew his job and very friendly. After he left I noticed a line had a little dripping going on called and Tim was right back and took care of it. Two days later I noticed kitchen sink was a little slow draining called and Jacob came back out checked it and repressed blew the lines again. All under there warranty made sure it was not clogged anymore. They take great care of you and take pride of there work. On time let you know when there on the way to the house. I highly recommend Cove Creek plumbing. Fast service friendly, experienced, and fair charges. If I ever need a plumber again I would call them immediately. Good people!!!!!

Back in January of this year when we hit single digit temperatures, one of our properties suffered what was thought to be a main line pipe failure. Their attention to detail found where nearly every pipe in our property had completely shattered. They replaced, insulated and fixed everything in less than a day. This company is the one I recommend to anyone who needs anything plumbing done from the simplest repair to the job we ran into.

They did a wonderful job. Professional, courteous, timely and professional.
I'll be using them for any of my future plumbing jobs. Highly recommend!!!

One of the best plumbing businesses I’ve ever used! Located the leak in my bathroom and fixed it, was very professional! Definitely going to be using them anytime I need my plumbing done! The man Zach was very nice and professional number one go to guy!!

After the great Freeze of Christmas 2022, we came across Cove Creek Plumbing through a Google search and took a chance that the great reviews were true. They were. After the backup cleared, we were able to get them to come out and do an evaluation of our plumbing under our cabin and to see if there was a way to prevent the main waterline from freezing up again. They gave us a quote and set up a time to come and do the updates within the week. Jake was great to work with and took great care of our place. I'm glad that we have them as part of our team.
Thank You Cove Creek

Paul

The service was prompt and the associates were great! They did an awesome job replacing my bladder tank and cleaning up after themselves! They also installed my new kitchen sink and fix an issue I was having in my bathroom sink. I have recommended them to friends and I would hire them again!

Thieves!!! Take some honest advice, Do Not Use!! Less than 15 Minutes of work on normal hours $ 371.00 . Asked company for a breakdown of how they came up to that cost . They could not give me a trip charge, Labor or parts which couldn’t have been more than $15.00 for Plastic water pipe and 1 brass fitting . They told me that there minimum was $300.00 even though my job was an easy fix . Those changes are high way robbery I spoke to a few other companies and was told that those charges were extremely high . I don’t normally leave bad reviews but I hope this will help someone else before making a bad decision to use a company that is way over priced.

They responded quickly. I needed to have a gasline rerouted. I was very satisfied with the work that they did.

Tucker came by to help us with plumbing issues. He assessed the whole issue, communicated with us the whole time, and gave us a fair quote. We would recommend plumber in a box to anyone.

I had a water leak and called Cove Creek and they came on the weekend and it was a very good experience. Tucker was very knowledgeable and worked quickly to resolve the problem. He was very professional. I will call on this company again.

My husband and I used this company for a Hot water tank plastic fitting leak they charged us $371.00 for less than 15 minutes of work during normal hours. My husband called and talked with them about the invoice being there was no break down of the charges which they could not not explain. They told him they have set prices depending on the job. I’ve never used a company that can’t break down a bill . Obviously when you’re charging someone $371.00 with less than $15.00 of parts for less than 15 minutes of work it’s pretty hard to explain. I WOULD NOT RECOMMEND THIS COMPANY!!!

Called them after a recommendation from a Facebook group. My technician, Tucker, did a very thorough inspection of my plumbing system and actually discovered I had a gas leak from my water heater. Very impressed with his attention to detail and the price was fair as well.

Cove Creek Plumbing helped replaced 2 drains in bath tubs that looked bad but were functioning fine. I was originally told they would determine the scope of work and and call me with the estimate before proceeding. They did not call with an estimate before completing the work, then sent a bill for $957.78. The manager did eventually discount the bill by $165 because they did not call, but even that price is excessively high for swapping out 2 bath tub drains. I ultimately would not recommend using Cove Creek to others due to my experience.

UPDATE!!! Cove Creek has their communication skills all mixed up, customer service with Amber is HORRIBLE! She doesnt like being wrong and will Talk over you and will get very rude quickly. Cove Creek has officially lost my business.

Cove Creek plumbing is amazing. Very fast with service and you can’t ask for better customer service! Kris that handles all the scheduling is amazing and the kindest soul! Thank you to cove creek plumbing for the amazing service you have!