Reviews of local pros in Springfield, Tennessee

On time, courteous, knowledgeable. Had to come back next day to put in new faucet because could not find one that matched the one he replaced. I appreciated that.

We hired five star to fix a leaking toilet. They determined the problem and replaced the part, which was a total of $225. They are always expensive, but they did do a good job with the toilet.

The plumber didn't want to go to the crawl space to turn the water shut off handle off, so he did the outside shut off to stop water from coming to the house. Right after he did that, our dishwasher randomly came on and started beeping and flashing. We were not running it, but apparently this meant there was some kind of error. After doing some investigating, the problem was most likely the sensor detecting water.

I called five star after the plumber left and they said they would send someone out the next day to look at it, but that they don't deal with appliances, so they might not be able to do anything.

The plumber came in the morning and looked at it. He said he couldn't find any problems with the hoses or anything, but after we looked at the bottom of the dishwasher together, we notice a little bit of water. Essentially, because of the water turn off, the water somehow backflowed and flooded the bottom and under our dishwasher, causing it to no longer work. The plumber said he can't really do anything to fix it and that he recommended calling an appliance handy man.

I looked up a few videos about how to remove the dishwasher - in order to clean up the water and dry it out - but the problem is that the power hookup is very hard to get to without an expert. And that keeps the dishwasher from being taken out.

All in all, we are disappointed with five star plumbing. Our dishwasher worked perfectly fine before they came, but once they shut off the water, it caused problems. I understand they needed to shut off the water in order to fix the toilet, but it would seem that they should know to turn off other lines to not cause other problems.

We are also disappointed because five star did not offer to compensate us or pay for our appliance repair after the plumber said he didn't know how to work on appliances and that we needed to hire someone else. So not only are we paying them to fix our toilet, but now we have to pay for someone to fix our dishwasher.

Great work replacing kitchen faucet. Price quoted at start. Thought it would take two hours and only took one hour. Given that, it I thought $285 was a bit high. But was otherwise very pleased.

The entire team at Fivestar is fantastic. Trace, Jodi, Paul and the rest of the team do a great job. We have worked together on commercial jobs and they also do work for me personally and everything is always top notch. I highly recommend them and their services.

Our reps came in and made an initial diagnosis of our plumbing problem and quoted us a price. We gave them the approval but after they got into the job they found it to be a different issue, fixed it and gave us a different price which saved us about $30. I appreciate their professionalism and honesty which is why we always call Five Star for all of our plumbing issues. Thank you

Called the plumber to replace an outdoor faucet. I was referred to Five Star Plumbing by a friend. He came that day and was very friendly. He replaced the faucet and was done quickly. The rate was reasonable. I’ll definitely call Five Star Plumbing again!

Both techs Mike and I can’t remember the other guy name Sorry. Great job and very thorough. Would highly recommend again.

Our tankless gas heater's condenser drain froze, and Jeffery and Carter came out and got us taken care of. Great experience from call in to fix. Five-star and their staff have been excellent both times I have worked with them.

0 out of 5 stars
The technicians were courteous and professional in their communication, which I appreciated. However, for a $100 diagnostic visit that lasted only 15-20 minutes, I expected far more. I have water leaking from my primary shower that has traveled through the wall causing damage to multiple closets. Not a single diagnostic test was performed, including something as basic as plugging the drain to test the shower pan. I was left with no answers and no direction on next steps. For the price and the severity of the issue, this visit fell well short of expectations.

Five star service from start to finish! The team was incredibly responsive and professional. They sent two technicians who clearly knew exactly what they were doing. They tackled the problem and had our equipment functioning perfectly in no time. We couldn't be happier thank you for the help! highly recommend this company for their exceptional quality service

We experienced a sewer line back-up/ clog. We were referred to 5 Star plumbing and they sent two people out the right away. They immediately went to work to find the cause and clean out each line in the house and sink line in the garage. Their maintenance and repair team were exceptional and very professional in all respects. I will continue to use this company for all my plumbing needs and highly recommend them to all who may need plumbing services. 5 Stars! ⭐️⭐️⭐️⭐️⭐️

Prompt service and knowledgeable technician. Got the unit back up and operational. Would definitely recommend this company for any heating and air needs.

I highly recommend Green Street HVAC. I went in today needing HVAC expertise. I got that and so much more! From the moment I walked in, all the guys so kindly listened to my concerns. Its nice to find one who is an expert in his field, but its a blessing to find an expert who is also honest and kind- that was Devon! He came out to our home immediately and assessed our unit free of charge!!!
A very special thank you to Anthony as well for educating me about the unit in the attic. Both guys were awesome & knowledgeable.

This whole crew of guys are a rare find and Robertson county is fortunate to have them! I can not thank you all enough🙏🏼❤️

We moved into a new home on Labor Day weekend and our AC started having issues two days later. It turned out that one of our thermostats was malfunctioning and turning on the heat even though it was set to cool, so we needed a new thermostat.

We called on Sunday and Tyler was at our house promptly on Tuesday morning at the promised time (we didn’t want to have them come out for an emergency call, so that was the earliest possible date for non-emergency, but they were available same day). Tyler took a look at our system, identified and thoughtfully explained our problem and recommended new thermostats that fit our needs and the team got them installed and our house back cool quickly.

We could not have been happier with the experience and will be using Green Street for all our HVAC needs in the future. Service was excellent and pricing was fair!

Our heat went out on Wednesday, so I called Green Street. Tyler came out that afternoon and found the issue quickly. We had to replace our whole unit as it was almost 20yrs old and the heater core was cracked. Tyler explained all our options and helped us pick the best one for us. They said it could be Monday before they got the unit to install, but they called that evening and said they could be here next day. Jason and Anthony came Thursday morning and got the new unit installed and working within just a few hours. They also showed us how to use the new thermostat. Our whole experience with everyone at Green Street was amazing, you could tell they all care about their customers. I will only be using them from now on for all our heat and air services.

Amazing company. Great looking install. Very knowledgeable about answering questions that I had. The biggest and best thing about Tim and the company was he/they actually called me back when I needed questions answered. Great communication. Very happy with the service.

This company is a complete scam! Our heating system at our shop went out, and they came to assess the situation. They quoted us a ridiculous range of $700 to $2000, depending on the “package” we wanted to choose. I called another company in Greenbrier, and they fixed the problem for a mere $125. I strongly advise you to avoid using this company at all costs.

Great customer service. Tim and his partner did a great job in tracking down the problem. Provided different options, even a bandaid option. We decided to do the full repair. American Legion Post 45, thanks you for cooling our building down. Thanks to Tim and the owner for their service.

I like this company because their reasonable, local, kind, and thorough. My technician was great and intuitive.

7/7/23 had another visit from green st. The guys from here are awesome. They are prompt and interactive. They educate you on what's going on and what needs to be done. I refer local, so yes I totally recommend them for ac/heat unit servicing and purchase if they provide. Thanks again Tyler and Tim

Tim was great. On time, polite, professional. He was very thorough and explained what he was doing, showed pictures of before and after. I didn't feel like I was being upsold on other services. Would recommend to anyone!

Update: such a great company. Fit me in last minute and fixed the problem quickly. Would highly recommend.

The technician was on time and he was very courteous, knowledgeable and professional. I have used Lee Company and Hiller Company for all my AC, electrical and plumbing needs for the past 29 years. Our AC went out and my wife found your company on google. One of the main reasons we called Green Street company was it was Veteran owned. We are pleased to have you fix our AC unit and we trust your company so much, we went ahead and are having our AC/Heating unit replaced. We will continue to use Green Street company for all our AC, heating and soon to be electrical needs in the future.