Reviews of local pros in Addison, Texas

4.8 based on 1006 reviews Back to the listing
    5

    From start to finish the process was great, the end result is exactly what we wanted.

    5

    Mio was very helpful in determining if a system was needed, as well as helping us decide on what kind of system we wanted to add to our house. Very friendly and helpful along the way, and the value of the system is already fantastic!

    5

    Emmanuel & Carlos were great at communicating & executing exactly what we had visioned. The landscapers Sergio & his crew were on point with everything and did a beautiful/ amazing job. Not only did they make our vision a reality they helped improve our design by communicating to us how things would be better based on how our property ground level is. Also Oscar & his crew did an excellent job with laying the cement. Making our sidewalk & the stepping pads , everything just looks so beautiful. And finally our fire pit, it is just beautiful. Thank you so much to the whole Mio team to transform our yard and make all this possible.

    5

    Yeah, so this is James. I just want to say how proud I am to have their service and the bug. Peoblem of mine has got way less due to it. Yeah, Logan, he’s the one that done the service and like I said before you know he done an awesome job and we do have rodent bait boxes sitting around the house and he said out and Dave wanted to come up and introduced me to the service and I’m proud to have that!

    5

    This was my first time getting my yard done. The process was stress free. Emmanuel was quick with his response. The crews were professional and did not complain when I asked for something to be changed. Throughout the process I was constantly being checked on and updated. I will definitely use Mio Homes again for my next project. Great overall experience.

    5

    I recently had the pleasure of working with MIO Home, and I couldn't be more impressed! Kobe Berry was an absolute delight to work with - kind, friendly, and extremely professional. The entire experience was seamless and stress-free, thanks to Kobe's exceptional customer service skills. I'm so grateful for the outstanding work MIO Home did, and I wouldn't hesitate to recommend their services to friends and family. Keep up the fantastic work, MIO Home, and thank you again, Kobe!

    1

    I'm not impressed. I had a Salesman here in Vegas by the name of Daniel. We discussed what I wanted & agreed to the terms & my expectations. I told Daniel that My Mom just had bought a new Richmond American Homes at Dove Point which is roughly 2.5 miles from me in a new subdivision & she too is looking to get her backyard professionally Landscaped. I had them put in a small putting green in my backyard. On the day before installation, the sand arrived that goes under the astro turf & sat in front of my house. On the day of installation, 4 workers came & removed the bark that was decorating my back yard in a 40' by 10' strip. After 45 mins, they packed up & informed me that the would be back the next day. I informed them that this was a 1 day job & I had taken off of work so I could get my lawn done. They left & I called the main office to complain that now I would have to take off another day when that was not agreed upon. The next day they came & finished the putting green. The salesman's name was Daniel who promised me upon completion of the work that he was throwing in a corn hole game, 2 putters & 2 golf balls. Well its been 3 weeks since completion & Daniel's not taking my calls, & the main office in Texas keeps telling me that they'll look into it. The whole time I was talking to the Salesman, I audio recorded the conversation as I always do when salesmen come to my home. I will not be referring this company to do the work at my mom's house. After 2.5 weeks, I will get my own golf clubs & balls & a corn hole game. This is not a local contractor, so Vegas people beware!

    5

    I am beyond thrilled with the transformation Mio Home brought to my front yard! They recently completed the project with turf and rock, and the results are nothing short of amazing. From start to finish, the team at Mio Home exhibited professionalism, efficiency, and a keen eye for detail.

    Not only was the job done swiftly, but the quality of work is outstanding. My yard has been completely rejuvenated and now boasts a sleek, modern look that I absolutely love.

    5

    For the first time, I am getting things done on my own my ex-husband used to take care of all that. This company is awesome and amazing. The team members understood my situation. They were very considerate, understanding, informative, patient friendly, kind, and easy to talk to. I'm trying my best to explain how they made me feel short of feeling like I've known them for years. That's how comfortable every single one of these team members made me feel. They constantly were checking up on me to make sure everything was going smoothly and that I was satisfied with the process of the work being done on the Landscaping front yard of my house. Bottom line, words cannot explain how they made me feel. Every single team member I had the pleasureis of interacting with was-is-are just great ~~ Wyatt, Drew, Melissa, Jessica,Erlin and Z(Chris) guys have to give you 😊👍😃🤛😊❤️🤩🫶- if anybody is checking up on this company, you have my word you will never regret dealing with them. They make you feel like family not like a customer.

    5

    Asja and Troy are amazing! They made the entire process very easy!

    5

    They did an amazing job remodeling our front yard, everything was done on time and looks beautiful.
    Great people to do business with.

    5

    Super easy and well done! The workers were very polite and quick. Thank you!

    5

    Mio home installed turf in my backyard. Everyone from the top to bottom of the company was extremely professional and responsive. They did an excellent job on my project. Would highly recommend!

    5

    I couldn't wait to share my experience with Mio Home! To say I was pleased would be a gross understatement. The whole process was the best customer service experience I have encountered. Kody Brown started by providing clarity and honesty with the process. He kept in touch with me, which was very reassuring. Everything he said would happen happened in the best way. Then Ceferino came by and made me feel good about what they would do and how good my yard would look. He made suggestions and it worked out perfectly. The crew they sent was so hard-working, pleasant, and focused. Melissa and Jessica were attentive and thorough regarding the business side of things. I am a happy customer with a beautiful yard!

    5

    The team from sales (Logan) and the install team led by Jesus were pros the whole time. We love the look of our front yard!

    5

    The Mio Crew sales team was very thorough and clear about what they offer and what the process looks like. They worked with us to align with our budget. After officially signing up for some rock landscape, cement slab work and artificial turf, they were able to schedule us in within a week’s time and completed all of it in 3 days! We were able to observe the transformation and while there were questions/concerns along the way, we trusted the process and now we have a backyard we enjoy being in!

    5

    The team was really good, answered all my questions, & was very communicative. They came by my house multiple times to make sure I was happy, & they also called & texted! I really appreciate the time & effort that was put in!

    5

    Dave and Logan showed up to our home and were so proffessional and took care of everything we needed. Such an amazing company that offer so many awesome options and services.

    5

    From start to finish’s the service was great. Thank you Asia and the Mio team for all their hard work to transform our backyard.

    5

    At the start, we were not rushed in what we wanted, I was actually suprised they offered financing. We got what we initially signed up for. We had questions that were answered in a confident matter. I would say Jose was helpful, but did not really keep us updated of the process. We had to ask multiple times when they were going to start and took longer than the time frame provided and requested our fence extension first for our dogs and was not done first, it was done last. The workers did break one of our water outlets in which even the workers said they weren’t responsible for. The final encounter with the manager, he was alot more open and helpful and covered the broken outlet. Just a heads up tho, the workers were drinking on the job do not be suprised if they leave their trash in your bin or in your backyard (me and my husband do not drink beer). If the job was messed up then I would have complained otherwise it was done the way we wanted as far as what we see. If you needed to see a true review, this is the one! We would use them again in hopes of the questions we had asked are answered soon from the final encounter.

    1

    0/10 recommend this company. They are 2-3 more times more expensive than any other company. They contract all of their work out to whoever is available in the area. They don’t do the work them selves.

    The turf they used on my yard is already melting. I will attach picture.
    Customer service is the absolute worst I have ever dealt with. They can’t tell the truth and act like they aren’t going to fix the turf that I over paid for.

    I would take my business and money elsewhere if it were me. I would go with someone local and more honest.

    Very very dishonest company.