Reviews of local pros in Addison, Texas

They came out and did a great job!!! They were thorough, friendly, explained everything and my carpets smell great! I got the 3 rooms for 99.00 and added carpet protectant because we have shepherds. Enough said :)

Buddy did a fabulous job cleaning my carpet! He walked around and explained the services, pet treatment and potential tile/grout cleaning. My carpets look new and the entire house smells so fresh and clean. Buddy has great customer service and will see him in a few weeks for tile/grout cleaning.

The service tech was very professional and personal able. Jose explained the process and made sure of all services before he started. He then explained as he worked. Im very pleased with my service.

Zerorez did a great job. Knew to use a specific technique to work with Berber carpet. Went from dingy and a few spots to looking like new. My technician was knowledgeable and explained what he was doing and how to get best results. He was professional and courteous and completed the job in very reasonable time. He was on time in arrival and altogether it was a great experience.

Fantastic experience with the gentleman that came to my home. Very kind and on time. Looking forward to having him clean the carpet in the other rooms!

I’ve always been pleased with Zerorez when it comes to cleaning my carpets. Today, I’m writing this review specifically to commend Paul for doing an outstanding job.

Paul was professional, courteous, and very thorough. I especially appreciated that he asked for my approval before moving on to the next room to ensure I was satisfied with the results. That level of care and attention to detail made the experience even better.

Thanks for making my carpet look new again!

Great job!!! The technician was Punctual, Courteous, Polite, Professional, Attentive to his task, and most of all Honest. I Prefer this young man everytime I use your services please!!

Very professional, knowledgeable and courteous employee came to clean my carpets in 3 rooms today. He went above and beyond to ensure that my wife and I were satisfied with his work. We will recommend Zerorez to our friends.

Amazing job! Super polite employee respectful and hardworking.

Amazing service! Our technician saved us from having to replace our carpets at a reasonable rate and was informative, knowledgeable, and honest. I highly recommend this company and will be using them again.

Paul very polite and professional. He took his time and made sure that every inch of my carpet was done. My carpet does not appear to be very clean. ( I realize that the carpet will lighten up once the carpet dries). I feel that the high traffic areas needed more treatment.
I had only one room of carpet under 200 ft. The advertisement said the price will be $57. However, that price was not honored. I was also sent a two $20 off coupon for being a first-time user. Again, that coupon was not honored because that it had no coupon code.
Paul was very professional and personable and is definitely a solid 10 and is a asset to Zerorez.

I had a lot of questions about my carpet and tile. Caesar answered them all thoroughly and was very patient with me. He was very professional and I enjoyed visiting with him as he explained the process of sanitizing the pet urine and adding a protectant to the carpet. He cleaned my tile letting me know beforehand that the grout may not clean back to restoration as I had sealed the grout several years ago when it was already stained. I will definitely recommend Caesar next year when it is time for another cleaning!

We thoroughly enjoyed our service! We got our main living and dining areas serviced plus the hallway and it looks soooo beautiful! And oh my goodness Ray was absolutely amazing! So professional and intentional! Hope we get him again in 6 month! Will continue to use Zerorez!

Pictures speak for itself! He did an amazing job. Looks brand new. Super happy with the results and the price.

Always use zerorez for company needs , from carpets to air duct cleaning, had air ducts clean on this service, thanks for sending two great techs on this job 👍..

Technician was great but I put on service order it was an apartment and when he showed up he did not have the proper machine for an apartment so I had to wait 90 minutes for him to go and get proper equipment. Service was fast and thorough.

Very professional, friendly service. Empathize on my satisfaction of work perform. Advanced notice of arrival. Tech wore shoe covers and cleaned up behind his work. Highly recommend!

Had several rooms including large game room cleaned. Game room had pet stains which were treated for stain and odor. Everything came out beautifully. Technician was extremely courteous and pleasant. He did a great job cleaning carpets and stairs!

This is the second year I used Zerorez and I must say that I am truly satisfied with the outcome. Awesome service and great customer service all around. Worth the cost.

The guys did a phenomenal job. Very professional and took great care and pride in their jobs!

I wish more companies these days had a Ray. Customer service as we know it would be in a much better place. Reminds me of how things were when I was a kid.

I’ve spent 30+ years in customer relations, and it does my heart good to see someone working in my home who is personable, servant-hearted, and genuinely enjoyable to talk with. Ray from ZeroRez checked every one of those boxes—and then backed it up with excellent work. He’s the type of guy you hope he is training new hires on how to do their job.

Ray took real pride in what he was doing, explained things clearly, and made sure our carpets looked absolutely fantastic before he left. No rushing. No cutting corners. Just someone who clearly cares about people and a job well done.

ZeroRez—you’ve got a keeper in Ray. And Ray, if you see this: thank you for treating our home with care and for reminding me that great service still exists.

Highly recommend.