House Cleaning reviews in Allen, Texas
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I was in the proceLarry and his team displayed a high level of professionalism and were able to accommodate my request on short notice. I found their pricing to be very reasonable, and their services truly exceeded my expectations. They arrived promptly and executed the cleaning with great attention to detail. My home looks and feels wonderfully clean. I am very pleased with my choice of Express Carpet Cleaning and look forward to collaborating with them again in the future.
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Express Carpet Cleaning did an amazing job with my carpets! Servicemen were very informative, kind and efficient with their work. I have 3 bedrooms and 3 & 1/2 closets with carpet and paid a fair price for an excellent service. I would highly recommend their services in the future.
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Larry and Express Carpet Cleaning were amazing! I called late in the afternoon really needing to get 2 rooms cleaned before I had company and luckily Larry was able to accommodate my schedule. The work done was great for getting the stains I needed out of the carpet! Would highly recommend!
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This is my second time using this company. I absolutely LOVE Larry. He always does an amazing job with my place. Today he deep cleaned two rooms, a living area, and a hallway. He did amazing. The prices are always affordable too. I’m very grateful for Express Carpet Cleaning.
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The quality of the service and the professionalism of Larry were great . He was able to remove stains off of our sofa. The tiles and carpeting look so good after the cleaning. Pricing is very fair. I will definitely be using Express Carpet Cleaning again.
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I recently spoke with Larry at Express Carpet Cleaning, and he was incredibly helpful and professional. Although I haven’t had my carpets cleaned yet, I was impressed with the level of knowledge and customer service during our call. It’s clear they care about doing the job right. Based on our conversation, I’m confident in choosing them for my upcoming carpet cleaning in Collin County. I highly recommend Express Carpet Cleaning to anyone in the area looking for reliable, honest service!
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Larry came to our rescue with a Sunday cleaning for my parents’ house that was going on the market. We were under a real time crunch and it was such a relief to find that he was willing to come out on the weekend.
Larry was pleasant, professional and very conscientious. The carpets looked great after he was finished. I would highly recommend this carpet cleaning company! -
Larry was quick to schedule, arrived on time, and did a good job. I plan on using his business again in the future
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Highly recommend. The quality of the service and the professionalism of Larry, the service technician, were above expectations. He was able to remove stains off of our stairs and in bedrooms that we thought would never come out. Pricing is very fair and affordable. Will definitely be using Express Carpet Cleaning again.
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I had a great experience with Express Carpet Cleaning! They were punctual, professional, and did an excellent job. The carpets looked brand new after they finished. I appreciated their attention to detail and great customer service. Highly recommend them if you’re looking for reliable and efficient carpet cleaning!
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Trying this carpet cleaning company for the first time since the previous company I used closed down.
They were quick, in and out in 2 hours for 6 rooms + closest. Our carpet looks clean. The prices were reasonable. I liked that they’re local so supporting small businesses is a must. I hope to continue to use them for years to come. -
Larry did a great job, the carpets are clean and the service was very professional and quick, and the prices were as stated on the website :) Would recommend!
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I used Express carpet cleaning for the third time, and I was very happy with their service.
They cleaned 4 bedrooms carpets, and a big sectional couch. They gave me a good price and they did a good job. They were respectful and honest too. Thank you for the great service! -
Larry and Cameron were outstanding! They arrived on-time and did an excellent job cleaning my carpets. Very reasonably priced and I am so happy with the results. I wanted to fresh the carpets and they used a scent free enzyme cleaner that really refreshed the whole house. Highly recommend Express Carpet Cleaning!
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Easy scheduling. No sales pitch like other companies. Good communication and on time service. Larry has done a nice job. Carpet looks clean!
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Exoress Carpet Cleaning did an amazing job! They were professional, punctual and got all of the stains out. Carpet looks great! I will continue to use them for my clients and for myself as well. Thank you!
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Express Carpet cleaning came out and in less than two hours had my area rug and sofa cleaned. The sofa hadn’t been cleaned in four years, so it was pretty dirty and even though it’s still wet you can definitely tell the difference.
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We set up an appointment with this company. They were able to offer a next day service. When they arrived we kindly asked them to remove their shoes. The man didn’t want to. We explained that it is due to religious reasons and we don’t step into the house with shoes. He said he understood but he didn’t want to. I offered him to get shoe cover (he didn’t have it with himself) within 5 minutes. He said he couldn’t wait and he would leave. I asked one more time to give him slippers but he declined. When I told him he wasn’t being helpful he slightly became rude and said he is leaving. My car was parked in front of his car so he said, rather as he was giving an order to me in a tone that one wouldn’t talk to another person, “Move your car I am leaving.” I apologized to him but he said no. Not sure as to what required this sort of reaction. The price he gave was reasonable but the way he talked towards the end of the conversation was rather rude. We didn’t get the service so not sure how it would have ended but if you have sensitivity when it comes to removing shoes before entering the house, the person that came to our house from this company didn’t want to and was neither willing to work it out with us. Not sure what type of long reply he will write back here but we didn’t deserve this type of reaction towards the end of the conversation. We found another person who did a wonderful job at a lesser price.
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Larry did an amazing job with the carpet cleaning. I would recommend 100%. He is great at what he's doing and gives fair prices. I'm lucky to find him and do business with him
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Update 21JUL25
Thank you for your response. I appreciate your offer of a discount after I wanted to call the police; however, the issue extends beyond a simple matter of going over areas again. As I mentioned, proper cleaning requires not just repeating steps, but doing the job correctly the first time. With my family’s extensive experience in carpet cleaning, I can confidently say that the work performed did not meet acceptable standards.
The reason I engaged your services was due to the unavailability of rental equipment suited to my needs, so I trusted your company’s expertise. When I brought up concerns about your cleaning methods, the explanation I received—that this is how the staff was taught—did not alleviate my doubts about the quality of the work.
I will be posting photos of the finished rooms so others can see the results and decide for themselves. Ultimately, customers deserve transparency and quality, and I hope your company takes this feedback seriously to improve future service.
Stay away!! Scam artist!!!. They rush through the job, and don't actually clean anything. They wet your carpet and go across with the wand thats it. Rushing to get your money. They knew what they did and didn't complain about the money I offered to give because they knew they were wrong. How do you clean 7 rooms effectively in 1 1/2 hrs. Tell me how that works please. Any reputable company can tell you that. Highly upset and now I still have to go behind and clean behind the cleaners
It amazes me to see that these people have as many stars as they do, and it's probably because most people don't realize what a real job is supposed to look like. -
Larry was great at communication and showed up on time. Great conversation and did take care off the job