Reviews of local pros in Allen, Texas

I contacted Servepro of Allen to help with a single room that had minor flooding. The person who I spoke with was not helpful and the variety of fees that I was quoted were outrageous for the small job.

Jacob was extremely professional and knowledgeable! He made sure my questions were answered and walked me through what to expect moving forward with my claim!

ServPro came to the rescue when our floors were ruined by water damage. Very quick and professional, would personally recommend to any of my friends or family.

Please use another company for water damage that has upfront pricing and you can pay when they are at your home. I was charged over 500 for 1 day to dry a closet. They used 3 fans and a dehumidifier. I had to add 2 additional fans along with the fans they provided on my own. The set up and take down fee are not disclosed until they are done and you are billed. My fees are $237 + tax. I would have told them not to set it up and called another company. They got me, don't let them get you.

I have not had the chance to use this company for personal use. But if I ever would need Water mitigation support, they would be the FIRST I would call I would make. But I do need to brag on one particular team member there. LEEANN. She and I worked on a case together for another mutual customer. I have NEVER seen the kind of CARE and Dedication to a customer's personal experience like I have seen with Leeann. Honestly one of the best people in the service industry I have seen in a LONG time. PHENOMENAL Job Leeann!!

ServPro provided water and mold remediation to my residence. Their on-site estimate was free; their quote affordable; their team flexible to my schedule. I found their technicians to be courteous and helpful. They answered all my questions and showed a high degree of professionality from start to finish. Their demolition work was tidy and considerate to our living needs. Highly recommend.

Beware! Don’t use this franchise of ServPro. Have been waiting over a month to get repairs done from water damage. Original guy was jet go by the owner. Took several weeks for him to come by and review. Ultimately asked me for half of the amount up front just to order the materials. We’re now almost 2 months with a house in disrepair and now having to look for other contractors as he refused my offer for less up front due to the delays. Unprofessional and not customer friendly. Blamed it on his “ Corporate policy”. Will select a more customer friendly company. I guess they really don’t get it back to as nothing happened per their commercials!

Caleb and Paul were very helpful when they came to cleanup flooding in my house. These two were professional, friendly, and answered all the questions I had. I am 100% satisfied with their performance and would happily recommend them to anyone!

Jimmy was extremely thorough and very professional. His knowledge on the job is stellar. He is definitely one who should be taken care of very well by ServPro. Hope he gets a great raise! Cheers & God Bless!

I had an unexpected hot water heater disaster that flooded my home. Servpro came out right away on a weekend to start mitigating the damage. Jimmy and Johnny were the consummate professionals, guiding me through every step of the process, keeping me updated on what was going on and handled my insurance coordination. They made a stressful situation so much easier to deal with. I would definitely recommend using ServPro.

These guys and their team were beyond respectful and delightful to deal with beyond belief. I will use them over and over if need be. And I will always recommend them to anyone that is in need. I am someone that is a bit hard to please So being able to say, I was extremely pleased is a huge accomplishment and a compliment to this team!!!
I cannot thank these guys enough for their quick response and assistance when disaster struck!!!

We just finished a big renovation at our house and after the workers left I noticed dust coming from every single vent. Like actual clouds of dust every time the AC kicked on. It was gross and my kids were coughing all the time. I looked up air duct cleaning after renovation and found Pristine Duct Care in Allen. They showed up on time and explained everything before they started which I liked a lot. The drywall dust and junk they pulled out of those ducts was unreal. My house finally smells normal again and the kids stopped coughing. Super happy I found them when I did.

For about 2 months, my house had this weird musty smell coming right out of the vents. My husband thought it might be mold, but we weren't sure, so I just kept spraying air freshener. It would help for maybe an hour, but then that smell would just come right back through the air. I finally got fed up and looked for someone to help. I found Pristine Duct Care and the lady on the phone was super nice and not pushy at all. They actually got someone out the next day.

The technician was great and used a little camera to show me exactly what was going on inside the ducts. I was shocked to see all the buildup and mold growing in there. He did a full air duct cleaning. The job took a few hours, and they were really good about cleaning up after themselves before they left. When they turned the AC back on, the air finally smelled normal again. It’s such a huge relief to have that smell gone for good!

Fair price and quick service. They did a great job cleaning the dust in the vents and air duct. I will be referring Pristine Duct Care to all my family and friends.

We just moved into an old house that had a really strange, musty odor. The vents were covered in cobwebs and thick layers of gray dust, so we knew we had to do something. I called Pristine to come out and deepclean the entire ventilation system.

The technician even found some old, damp insulation trapped inside one of the ducts and cleared it out quickly. The second they finished the work, that bad smell disappeared completely! I highly recommend them to anyone else with an older home in Allen. It made a huge difference in how the house feels.

Great cleaning. I am very happy and my homies were happy. Nicely done!

A really great team! Thank you again for helping us out on cleaning our air ducts! keep up the good work!

Pristine as always. That’s how my duct looks like after these guys clean it up. I could never go back to my previous cleaning company because of them and I’m not regretting it.

The techs from Pristine Duct Care took care of everything, from the preparation, inspection, actual cleans, checking, more cleaning after, then left the place with satisfying results. Thank you guys for everything!

Just recently found out that my vents and ducts got too much dust and dirt. The techs of Pristine Duct was amazing, so clean and got fair price.

Super happy with the service of Pristine Duct Care! They were able to work sooner than expected and performed top tier work. Their customer service also is pristine! Will call them again.