HVAC reviews in Anna, Texas

These guys are pros better than anyone I’ve ever used. I’ve been in business for 14 years and I’ve dealt with a lot of different Companies that have taken advantage. I do not feel taken advantage of by these guys they come in and quickly fix the problem. I would highly recommend them to anyone who has refrigeration or air conditioning problems.

We were having multiple issues with our HVAC system in our Plano house. Daniel did a great job! He was thorough and explained everything about our AC system.

I recommend Brandon‘s comfort specialist for your HVAC needs

We appreciated Roy coming out to get our brand new heater going for the upcoming cold months! He was prompt and courteous. He was also gracious enough to let us know that our filters needed changing and gave us a link for buying them. I am thankful he let us know that a few filter changes (with a new system) is necessary as I had no idea. I was suprised by this because they have always been cleaned when the tech comes to service. I’ll do my homework and figure out what system I have so I can change out the filters.

Stony came out after ice storm . Found problem either heater . Part needed to be ordered kept on EM heat waiting for part. Vendor gad problem obtained part. Brandon has been great about keeping me informed. The technicians are great to work with as well as the Staff!!

IF I COULD GIVE 10 STARS I WOULD. Let me just start by saying I first used this company in 2023 to replace several parts on my outside unit. They were less expensive than several other companies that quoted and they were FAST and communication was amazing. Fast forward to this past Sunday, my indoor blower motor went out and I immediately thought to call this company but I could not find their information from my 2023 service call so I ended up calling another company, CRAZY AC GUY, which was a BIG MISTAKE because they came out and not only did they not communicate for days, give me a HUGE QUOTE OF $1375, showed up days later with the wrong part, etc. they also argued with my husband and myself about it when we cancelled the service call.. so I did some deeper digging and found my old invoice from Brandon's Comfort Specialist and called after hours and was dispatched to Stoney who even though it was late, went out of his way to go to his warehouse and see if he could find the part I needed which he ended up not having but I explained my situation to him, and that we had been without AC for days, and have small children and he gave me his clear game plan of what he would do to do to fix it. The next morning when I called the office, they informed me Stoney was already near DFW picking up my part, and before noon that same day Stoney and another technician showed up and fixed my AC within 20-30 minutes. They were kind, compassionate - and AS importantly - THE TOTAL COST WAS LESS THAN $700. Brandon's Comfort Specialist DO NOT TAKE ADVANTAGE of hardworking families like other local companies do. I will be a lifetime customer and recommend them to everyone I know. Thank you Brandon's Comfort Specialist and Thank you, Stoney!

Very pleased with the level of service. Daniel did a great job. On a past visit the A coil was replaced due to multiple leaks, one much larger than the rest. That system is running well 6 months since replacement. He was on time for the appointment. On past visit he identified a capacitor that was weak and I made that replacement. He verified all capacitors were functioning at the correct values on this last visit too.

Daniel was awesome! He was flexible with arrival time so that I could make sure I had coverage at work. When he arrived he was polite, got straight to business, determined the issue, and made a temporary fix until they can get the part! Looking forward to my new circuit board and cool AC again 😀

Our AC died late morning and by mid afternoon, Tyler diagnosed the problem and was able to demonstrate the various issues to my husband. He replaced the dead parts and had us cooling down on a HOT and muggy august day in north Texas. - all within 30 minutes. Brandon's Comfort Specialists were awesome!

Tyler was very helpful and knowledgeable helping us fix our AC unit. He also spent time talking to us about different ways to maintain and protect our unit for future use. Very cost effective relative to their peers. Would highly recommend!

Our tech was great very thorough and explained everything he even offered to change out our filters for us
Very professional and pleasant

Dependable, reliable & knowledgeable. Everything you would want from an HVAC specialist. We’ve used them for serval years & have been very happy with their service.

Add an air-conditioning problem. Called and got a same-day appointment. Technician showed up on time. Fix the problem fairly quickly. Did not try to upsell. Very happy with service.

Daniel did a great job as always! Polite and kind, knowledgeable and professional! And even loves on our huge Great Dane who is a handful!

Tyler Roche came to the house to perform the fall maintenance on the AC system. Great job on his part. Very professional. Very through in checking out the system. Would recommend him and the company to anyone needing AC services.

The technician was prompted and professional. He discussed repair options and was very knowledgeable. He will be our go to tech for any future needs. The company was highly recommended on our local apps

We’ve been very happy with Polaro/Brandon’s Confort since we switched to them last year. Their pricing is competitive, they’re easy to schedule and communicate with, and the technicians are fantastic.

My HVAC was inspected for heat for winter. Taylor did a very good job inspecting all the parts and cleaning my filter. In addition, he checked the vents for air flow and temperature and afterward even explained how he cleaned each part of the heater and how the parts looked. Excellent job👍

I cannot recommend BCS enough! Cannon was my tech who went ABOVE & BEYOND to solve my issues in what I can only deem a logistical miracle timeframe with my system warranty. THANK YOU! My dogs thank you as well! 🐾🐾
You pay for quality & commitment to solving a customer's issue, with BCS you not only get both, you get true customer care.

Was particularly impressed with the technican - Tyler. He took the time to explain to me, in detail, what the inspection detailed, why the things he did are important to our safety and potential things to look for down the road as these system age. I've been using Brandon's for many years and would not consider using another firm. Tyler's work today only reinforced my decision.

Had my AC go out the other day and they came same day, within a few hours of calling, to diagnose the issue. The technician figured out the issue and they got the part ordered. It took a little while for the part to come in, but as soon as it came in they were out the following day to fix my AC unit. The technician then went ahead and did my fall maintenance check since he was already out there and didn’t have to make a separate appointment for that. They did a great job!

We recently had our A/C vents cleaned after winning the service through a raffle, which was a nice surprise. The team was punctual, friendly, and professional throughout the process. They explained what they were doing, worked efficiently, and were respectful of our home.

We appreciate the service and are glad we had the opportunity to use them. Thank you to the team for coming out.