HVAC reviews in Anna, Texas

Our nest was not hooked up correctly (by a different technician/company) so we called Tri County Air because we thought maybe something went wrong with our HVAC system. Sammy Stokes was our technician. He assessed our entire situation and corrected the the issue while explaining everything along the way. We were so impressed by his level of knowledge and care for our home. Since we are still under a COVID-19 restrictions, he came in with a mask on and covered his boots before walking through our home, which we greatly appreciated.

Thank you for helping us feel cool as we head into a hot summer!

We called after seeing 2 of their representatives at our neighbors house and they were very responsive and came out the same day. Once he finished at our house, the technician went over assist the others. Teamwork on a Friday night. Awesome!

Tri County Aire Care was a really great company to work with. Very knowledgeable when I asked questions and explained it in terms I could easily understand. They came out the same day I called them and didn't try to sell me things I didn't need like other companies.

At 4pm on a Friday our ac output went from really cool to over 90 degrees. By 6pm Rene was onsite and handled the issue promptly and professionally. This was my first time using Tri County and though I hope I won't need their services anytime soon when the time comes that I do I will not hesitate to call on them again.

Tri County Air is an outstanding company! I have used them for several years. They are always very responsive and prompt when called. They are very thorough and their rates are fair and reasonable.
I highly recommend Tri County Air Care.

If your looking for an A/C company you can trust and who will do the work right, look no further than Tri County Air. They have replaced systems in two houses for me and all were completed with exceptional care. Thank you Tri County Air for making my life a little easier.

We have had the most uncomfortable environment inside our house this year. My wife called Tri County Air and made an appointment. The system was so frozen Randal couldn’t even troubleshoot. He sets another appointment for a few hours so the system could thaw out. Daniel showed up and was just as concerned with our downstairs unit as he was with the problem unit, upstairs. My poor children have been living in bedrooms up to 86 degrees for too long. Daniel serviced up both systems and ensured that the readings were within parameters. It’s a different house now and our units are actually cycling off and on during the heat of the day!!! Thank you!!!!

Daniel was amazing to work with! Patient and knowledgeable! Daniel displayed calmness and wisdom under pressure. He worked with integrity and was able to fix our AC. WIth triple digit days he is defour families HERO!

LIFESAVERS! That is what the entire team at Tri County Air Care mean to me. They have been maintaining my heating and air conditioning unit for about six years now. As luck would have it on a Friday at 5:02 pm, I notice my air conditioner is not cooling as it should be. I give Heather a call and she gets a service technician out within the hour. Brian was fantastic! Took care of my cooling problems quickly and professionally! I can't thank ya'll enough! Highly recommend you to everyone! Keep up the great service. Much appreciated!!

This company really cares about its customers. My A/C went out on me and Tri-County Heat & Air was recommended by a friend. They came out to the house and put in a brand new Lennox unit inside and outside. My electric bill dropped by 20-25% since then and could not be happier! The staff their is very professional and they feel like family to me ever since. The prices are reasonable and they do back up their word on their work. I have already recommended my neighbors to them a couple of times for their A/C's.

Brian was fast, efficient, and professional. I was so happy to get my A/C working again. I definitely recommend using Tri County Air Care and will be using them in the future if I ever have issue or need repairs. Thank you Tri County!

As a real estate investor ,and homeowner I've depended on Tri county air for service and installation for the past 5 years. They've always been very responsive and have given me great service. I would not be afraid to Recommend them to anyone.

I called 1st thing this morning and the Dispatcher said someone would be out between 9-11. Jason and Tyler arrived a few mins after 9am. Both were very professional and knew exactly what they were doing. They identified and worked on the issue quickly and cool air was restored immediately. I highly recommend!!!!

Tricounty Air Care is awesome, I'm about 5 years in with my new system and it transformed our lives. I went from builders grade trash to a quality system that Tricounty stood behind. You know what you've got after the purchase. I also had them install a system in my workshop. Staff knows their stuff, Heather talked me thru how to set up my auxiliary heat coils in the thermostat during snow-mazilla 2020. Without her knowledge my system would not have functioned properly. I found it hard to find a place that would send documented estimates before purchasing... THEY SENT ME 3 ESTIMATES in writing. GREAT QUALITY SERVICE and I even have the official service cap. This is not a paid advertisement.

August 12, 2023 - Now well over 5 years with my system and Tri County Air Care continues to set the bar higher than other HVAC service companies. I had a recent service call that proved to be challenging for the service tech. My system was not performing as before even after service. I thought was going to live in discomfort thru the dog days of summer. They called me for a routine checkup and I admittedly gave negative feedback on my system performance and requested escalation of my feedback. Tri County responded with EXPERTs / OWNERs to remediate my A/C woes. THE BEST HVAC SERVICE AND INSTALLATION IN METRO AREA !!! That's from experience, not paid advertising.

Brandon is awesome! We had a bad coil. Our air was not blowing cool in the house. We called and Brandon came out the very next day. He offered us the option to replace the coil or the entire unit. He was so reasonably priced, we decided to replace the entire unit. It was great to not feel pressured. The work was excellent and fast. I would highly recommend this company.

Tri-County Air did a great job with our install 4 years ago and consistently does a fantastic job on our semi-annual maintenance follow up! (Especially with reminding us when it is time to come out!) Sammy is a wonderful technician who takes the time to explain things and answer any questions! Thanks to everyone at Tri-County Air!

I have had Tri County for many years, since the early 2000’s. I’ve always gotten knowledgeable help & feel like they have my best interests @heart. We usually get Sammie….he’s great. He is on time, dependable & cares about helping us either be cool or warm depending on weather. Nice to know I don’t have to worry about getting good service….it’s provided every time.
Thanks Tricounty

We purchased a new home in 2017. Installing contractor delayed us until warranty expired.....
Tri County Air was recommended by a friend, the tech arrived on time, replaced the T-stat (that was wrong) for our unit, immediately diagnosed the wiring fiasco, and had our variable speed system running PERFECTLY!
If anyone purchased a new home with a Lennox 2 stage or Variable Speed system with a Honeywell thermostat, the system is likely not running as it should. Sam knows what to look for after fixing our system. He is a true professional with integrity, two traits that are rare these days. The office staff is responsive and personable; I highly recommend Tri County Air Care for there expertise.

Thanks Tri County Air Care!

I recently needed AC work done on my units before closing on the sale on my home. Tri County responded immediately and were masters at making the repairs at a reasonable price. They can be trusted and do an excellent job I would not call anyone else. Thank you Tri County Air Care!

Turned on the heater for the first time after a while and it wasn’t turning on. Nick was our service technician and he arrived within the scheduled window and systematically went through all of the possible reasons it wasn’t working and repaired the problem (without trying to recommend any major replacement). He was very detailed about explaining his steps along the way. Very thorough and professional. Very satisfied with TriCounty Air Care and will probably schedule a maintenance service with them BEFORE we turn on our AC again to make sure everything is set for the spring.

Our experience with sales and installation was great. The follow-up with service by Tri County (emergency call - false alarm) was EXCELLENT. Both dispatch and the service tech, Daniel, were prompt, timely, and professional. We highly recommend this company!