Reviews of local pros in Anna, Texas

Zoom is amazing. Compressor blew on my 3 year old fridge and they came out quickly to diagnose the problem. Tommy the owner diagnosed the problem that required a manufacturer warranty, but took the time to give me a thorough rundown on what issues I would face and that my best bet was to simply get a new fridge. Additionally due to financial hardship I am experiencing they even waived the typical diagnostic fee. This is a company that believes in a long-term relationship with their customers. I won't be going anywhere else moving forward when in need of Appliance repair. Top notch, deal with confidence.

My LG fridge was just over one year old and started making strange loud noises. Then eventually quit. I called LG first but was told LG would fix my fridge for $400! I told LG that is not a warranty, and so much for a manufacturers warranty... I also told LG I will not buy from them again. Zoom Appliance came out quickly to diagnose and had a replacement part the next day. The total for the repair was not cheaper but I rather support a business like Zoom Appliance than one that doesn't back up their product. I really appreciate how quick Zoom Appliance was, how knowledgeable the techs are and that everyone spoke clear English. The LG operator did not. Thank you Zoom Appliance.

On time, honest
Great in maintaining communication while waiting on parts, etc.

Zoom appliance to the rescue. I own a salon and my dryer needed repaired. Of course during the busiest time of the year. They were prompt, professional and reliable. Sweet family owned business with great customer service! Highly recommend!

I had great service they fixed my stove top quick and easy and customer service was very kind

After going through quite a few different companies, I had lost hope to find someone who actually knew how to work on appliances.

From the first time I called, I knew the process would be different. Shelby was very easy to speak with over the phone and got me set up next day to repair my washing machine.

Tommy (Owner) came himself and within a minutes already knew what the problem and solution would be. Within an hour, my washing machine was working again. He truly is an expert in his field and I am thankful that I found a company who is reliable and a TRUE specialist in this field.

Tommy is an amazing, trusted and new found friend to our family! He takes special care, is super knowledgeable & stands behind his work - a man of his word! We highly recommend…

We have used Jordan Abel for several appliance repairs. He’s always prompt and online and addressed and fixed the problem(s) in 1 appt for reasonable charges. Jordan is able to sometimes identify and fix individual electronic problems instead of just always replacing with new parts.

Zoom Appliance Repair is wonderful! They arrived during the timeframe they gave me, provided exceptional service, were highly professional & reasonably priced. They are definitely my go to now for any repair needs going forward!

Zoom Appliance Repair is awesome! We called for pricing and ended up getting an appointment scheduled the same day. Our repair guy, Ethan, was very friendly and knowledgeable. He was able to diagnose and fix our dishwasher in 30 minutes. I highly recommend using them for any appliance repairs.

Used Zoom twice now: once for refrigerator and once for dishwasher. Resolution is incredibly fast, price is fair, and service is friendly. They kept records of all my appliances and were able to refer back to determine exact model number of my refrigerator, so I didn’t have to be at home to set up a repair. No wasted time on diagnosing the problem and procuring/retrieving parts for repair, they basically knew what I needed and had the parts for repair before walking through the door. Will definitely be using again.

Zoom is the GO to Appliance Repair Company!! Fast, Friendly and Follow-up can't be beat. I was impressed with the Honesty and Integrity from Tommy and his wife Heather. I am a customer for life for all my appliance repairs and installs.

Incredible service! Shelby was delightful and was able to work us in the schedule quickly! Ethan was professional and fixed our fridge in no time. It's running like new! If anyone has a Samsung refrigerator and the back freezes up…these guys have the fix for it.
Would highly recommend this company for any appliance repair needs!

Great service! Quickly diagnosed the problem with our Samsung refrigerator, ordered the parts, and the installation. Refrigerator works like new. Fast, efficient, and budget friendly service! I would definitely use them again and recommend them to family and friends

Great service and very friendly. Service within 24 hours and had the necessary parts in the truck. Fixed the dryer, cleaned the exhaust duct, and on to the next call in no time. Even found one of the elusive missing socks. Would definitely call them again.

Our dryer wasn't heating, so I looked for recommendations on the Richardson Moms Facebook group and Zoom Appliance Repair was highly recommended by a mom I knew. I called and they scheduled someone to come out the very next day! Tommy diagnosed the issue in less than 5 minutes, and had the parts already and had it repaired in less than an hour (probably would've been less time if my chatty husband hadn't hit it off with Tommy)! He was super friendly and really great about communicating his ETA. He showed up exactly when he said he would, which was very helpful as working parents! Will definitely use and recommend Zoom for the foreseeable future!

When we called we had a wonderful young lady answer and take all of our information and got us scheduled quickly. Ethan came out the next morning and quickly got our Frigidaire Electrolux working. While he was there I showed him a piece on our microwave that was broken and he got that ordered for us too!! It is so great to find a family owned repair company that takes pride in their work.

Tommy Cowan with Zoom Appliance Repair was fantastic. I was fortunate enough to run into him randomly at a nearby gas station and asked for his business card because I needed someone to repair my KitchenAid Dual Fuel oven that would not function and get the oven temp past ""pre-heating."

I called a few days later, spoke with Shelby who scheduled me for the very next day. Tommy showed up promptly at my appointment time, diagnosed the issue, replaced the needed parts and had me up and running in less than 90 minutes, all for less than I could've imagined. Politely cleaned up all boxes and other materials as he left, as well.

I can't sing the praises of Tommy and Zoom Appliance Repair enough. If you have anything in your home that isn't working as well as it should, or even at all... don't hesitate to call Zoom. They'll get you sorted out.

Thanks again, Tommy!!💪🏻⛑️⚕️🩻🫀🚁

Tommy has been to our house twice and is incredibly knowledgeable. He was able to diagnose issues with out fridge and dishwasher in a matter of minutes and did not try to upsell us on either. I greatly appreciated his expertise, friendliness, honesty, promptness and communication. I would highly recommend him to anyone. Thanks Tommy and Zoom Appliance Repair!

Tommy from Zoom Appliance Repair did an amazing job fixing our washer! He was professional, knowledgeable, and incredibly trustworthy throughout the entire process. It’s rare to find someone who communicates so well and delivers quality work with honesty. Highly recommend Tommy for any appliance repair needs!

Tommy came to my home and fixed my 20+ year old Whirlpool fridge/freezer. They don’t make appliances like they use to, so I wanted to keep my old fridge. It could’ve been a recent storm, power outage/flicking power that caused my fridge/freezer to stop working. Within 30 minutes he had it fixed up and running. 23 hrs later it’s still working great, nice and cold again, time to restock!! I like how they offer a warranty on the parts and labor they do. He’s also local, in Anna!! Price was good/reasonable and he was polite and punctual. Zoom is now my go to for any future repairs. Thank you Tommy and welcome to Anna!! 😊