Constraction reviews in Arlington, Texas

I couldn’t be happier with the amazing service this company has provided to be during a recent and ongoing plumbing nightmare.

It is so refreshing to deal with a company that is not only highly effective and professional, but very respectful and informative to women homeowners.

I highly recommend this company for all of your home repair needs.

P.s. I’m a picky one too! 😂

Price gauging galore. Beware. Our only dealings with this company were because of our home warranty (Landmark, which is also a joke). Durham is impossible to get a hold of, and they don’t return phone calls. Very unprofessional.

Guess it's my fault by not checking the reviews and insisting on a better company. They supposedly repaired my garbage disposal but it wont come on again just as it was before they arrived. Now I cant reach them on the phone. I will publicly let everyone I know on social media (Twitter, ig, and FB to BEWARE OF THIS SHADY organization. I wont stop until there is a change so I hope you're ready for the ride DURHAM CONTACTORS, LLC!!!!

Durham Contractors replaced some siding on my house. They showed up on time and did a fantastic job for a good price. They were very professional and cleaned up their mess. I highly recommend them.

Don’t use this company. I had them come out to look at my oven because the latch was broken. They charged me a service fee then said we have to order a part and come back out. It’s been over 3 weeks of me calling and leaving messages. No one ever answers the phone. I simply need to know if the part is in and when they can come to fix it. Don’t waste your time with them.

These are the most unprofessional customer service.. The dispatchers (first impression) are incredibly rude. They hung up on me twice, third time place me on hold and never came back to the phone. All this while I attempted to schedule an appointment for a tech to come out. Then they reported to American Shield that they were "Unable to reach me". Thank God there are other options out there!

Updated Review!

Pam from Durham called me this morning. They had submitted the report to First American Home Warranty on the 28th (7/28/2020)

FAHW was relaying that Durham had not provided the report and that employees (who per Pam do not work for the company) had hung up on them.

I will be reaching out to FAHM to try and get them to review. Thank you for being so helpful Pam and Durham Contractor!!!!!!

Look forward to continuing to work with this company!

We did an emergency repair of a fiber for Steve Durham & they ghosted us after we sent them an invoice. Their main phone #s been disconnected and the cellphone #’s mailbox is full. Don’t do business with them, they’re crooks!!

Excellent work! They came right on time and fixed my garbage disposal, shower and toilet within less than 20 minutes! Very knowledgeable and skilled team! Ask for Drew and Joey! Would definitely recommend this place for any plumbing issues!

We were quoted 1060$ and an EXTREME fix for a very simple problem. We called another plumber who fixed the problem in a more reasonable, simple way for $227. Durham Contractors either need to hire a skilled Master Plumber who knows what to do the best way (rather than the most expensive way) or they are blantly trying to rip people off. They also didn’t give any other option. Steer clear of them.

I WISH I'd thought to check up on this company before excepting their order from AHS. I called my warranty company because everytime we used hot water, the house made a vry loud moaning. We comoarednit to the horn blown by cruise ships when leaving out to sea. Home Shikd sent this company. I explained again what was going on. They turned on my hot water and of course no noise but it took my water forever to heat up. The tech told me that the noise was because of sediment build up and that my hot water heater needed to be replaced. This was in January, AHS approved it and said that Durham informed them that there were upgrades that would need to be made to the unit per my city's guidelines that would cost me 420 out of pocket. That was fine, I just wanted the noise to stop. I was they would be out the following Tuesday (it was Thursday) I said that would be gone as well. I NEVER heard back from them. I eventually started calling to find out why I'd not heard anything. I finally got in touch with the company and was told they were waiting on the paperwork from home shield, I told the man I would call them and find out the hold up. He tgen told me that they had the paperwork and was processing it. He told me I would be hearing from them in the next couple of weeks. Again I wait. Here it us March and I've heard nothing, so I call back. A young lady, Pam, tells me that the guy who answers the phone doesn't know what he is talking about and that she wall have to gave a conversation with him. She then goes on to tell me that AHS said I did a cashout, meaning I found someone else to do it cheaper. First, I didn't know you could even do that. Second, when I asked the homeshield rep about it, I was kead to believe it was a lie. March 11 they finally cone out and replace the water heater that was causing so much noise. March 13 the noise is still here. I tried calling for 2 days and the phone appeared to be out of service, so I sent them an email and called Home Shield. They say they fixed the problem and replaced the water heater so their job is done. I told home shield they need to do something because they did not FIX the problem because it's still making that noise when the water heater heats water or hot water is in use. These people either dont know what they are doing and misdiagnosed the problem, or know exactly what they are doing and had me replace a water heater that didnt need to be replaced... I think it's the later

Our water heater stopped working the other day so we called a couple different companies for quotes. Durham Contractors turned out to be the best deal in the area so we gave them a shot. They were very ounctual and had everything taken care of in no time at all. The gentleman Drew was very kind and answered all of our questions for him, even gave us some pointers and things to watch out for. I wouls highly recommens them, ask for Drew or oscar if you do.

They were assigned to fix our fridge by Landmark Home Warranty and I haven't been able to get a hold of anyone all week. Finally on Thursday I got through and the gal who answered said she was "sorry" she forgot to check their messages and someone would call me right back.. They haven't done so - Mailbox is Full as of today. Have not replied to email either.

Durham construction came to look at a broken microwave and charged $750 to our credit card instead of $75. It has been a month now, and they still have not refunded our money. They do not even call us back to let us know where we are in the process of getting the $675 refund. We have had to call them multiple times and have left many unanswered messages. I have been told they are very busy and don't have time and that they would not rewrite the check which they say was sent and is stuck somewhere in the postal system. I think they would have time and expect me to find a quick solution if I owed them $675.

Lester is my hero. I had already had 3 other contractors in trying to figure out my water issue. One had me replace the water heater. One replaced a cartridge in the shower handle. One did nothing but shake his head. Finally Lester figured out that the lines to the water heater were reversed and fixing that gave me adequate hot water again. I appreciate that he was perplexed but didn't give up until he figured it out. After dealing with 4 companies for this one issue, I will definitely go back to Durham Contractors in the future if I have any plumbing issues.

Years ago one of their staff stole my phone to write the following review, I am 21 so there's no way I wrote this 6 years ago. Thanks MICHELLE (the employee who did it) can't believe I didn't notice until google said this review was popular. The lie:

I used this company for the first time and was so very impressed with their service and repairs thru Home Warranty that I used them to remodel my master bathroom, repaint my dining room, and remodel my kitchen. I am so pleased with their dedication to customer service and quality of work. I have referred my friends...family...co workers. They are a '''real" company with heart! The office staff are amazing...the technicians honest...the owner is one-of-a-kind and a true blessing to know. Try them ! You won't be disappointed 😁

Through my Home warranty company, the First American Home warranty, I recently needed repairs to my home range/stove.

After 2 appliance repair companies and a combined total of 4 trips between the 2 companies, finally, Durham Contractor, LLC was called upon to find a way to repair my stove.

Two gentlemen from Durham fixed the stove in about 20 or 30 minutes. They were very courteous, knowledgeable and professional.

I highly recommend the Durham company for any appliance repairs and any other types of work that they perform; and I am pleased to give them a five-star rating.

I was having issues with my home warranty company with sending non-reputable vendors and not responding.
This is not the case with Durham Contractors LLC in Arlington Texas.
I worked with Pam, Jovan, Romero, and Drew. All are very professional.
Durham did a great job with my hot water heater replacement and took the time to explain to me the installation and features.
Thanks Durham for getting my hot water on after 8 days of stress with my home warranty company. JAD

Save your money and find another plumber. This comapany is who our home warranty company chose to do some work at our house. They showed up on day one and said they found the issue, the drain and overflow needed to be replaced in our bath tub, but would have to cut a hole through our wall to access the plumbing in the bathroom. (The crawl space access is 10 ft from the plumbing issue) I was told that their smallest plumber could not fit in our crawl space. I assured them that all of the plumbing issues have been previously assessed through the crawl space. They showed up 3 days later to start the job, and “found another issue.” This new issue could ONLY be fixed from under the house, however, they couldn’t fit, so they told me it would take 7-10 hours to DIG a hole so their plumbers could fit. $3200 to dig a hole before any work was done!
I decided to get a second opinion. I called a new plumber outside of our HW. He came out, looked around, and said there was absolutely no reason to replace the drain and overflow. That was Durham’s way of charging the HW out the rear for 7 hours of work for a 10 minute job that didn’t need to be done in the first place. He also said that he could replace all of the lead pipes in the bathroom (where the issue was) from the crawl space —no digging a hole needed (he also added that the plumbers who told me they needed to dig for 7-10 hours must be fat and lazy—his words, not mine!!) the job was completed in a few hours the next day for a fraction of the cost Durham was going to charge me to dig a hole so their guy could fit!
Don’t use Durham! They will charge you for work that doesn’t need to be done!

My former home warranty company sent this company out when I was having trouble with my water heater (it kept tripping the breaker).
They came at the very last minute of the several hour long window they gave me. They were there 30 minutes and couldn't find the water shut off (it was right on the other side of our fence where I suggested they look but didn't), so they couldn't actually properly inspect the water heater. Despite that, they somehow decided that the problem was sediment buildup. How convenient that wasn't something our warranty covered. They had the nerve to still charge the sevice fee despite doing nothing and literally just making up a diagnosis. After checking out the water heater myself later, I found there was actually very little sediment at all. Which they would have realized had they actually inspected the water heater. Refund, please. I missed a day's pay for nothing.

I had a plumbing issue with the pipe under my toilet. Another plumbing company said they would have to break concrete and it would take 2-3 days. Durham plumbers came out, did the job in about 2 hours without breaking the concrete. They were very professional in diagnosing the issue and worked expeditiously to get the issue resolved. Awesome service!!!