Contractor reviews in Arlington, Texas

Submitted a claim and had them come out to do service for a hot water heater through CHW where they needed to replace the water heater. After three weeks of not having hot water and their inability to respond via email, text or phone directly with me and through Choice Home Warranty (phone number does not work on their website). I have had to go back through the warranty company to get this re-assigned and go through the entire process again. This was also after I paid Durham $65 to come out. Do yourself a favor and go with someone else. They don't deserve your business. After rescheduling with another contractor it was replaced within 3 days.

Update: The owner's response is completely false. They would not return my calls and even CHW reached out my behalf to them to get it scheduled and approved authorization. After they were ignored they kindly got another contractor to do the work.

Me too but I

Schedule their appointment with Alec but they never show up. Quote me 500$ for replacement a bathtub spout and water valve replacement. Didn’t call to let me why they didn’t show up.

Best plumbers!! Called and they were there within an hour. Got the job done and were reasonably priced. Professional, on time, cleaned up after themselves, highly impressed. Would highly recommend.

Had my utility room moved into my garage. The original area was on the second floor. The guys plumbed the old utility to convert into a 3rd full bathroom .. they plumbed the garage to set our washer and dryer in that new area. We were very pleased with the results.

I have used Caliber plumbing for many years now. Alec is a master plumber and the best in the business. He has advised me and saved me tons of $ over the years when others wanted to take advantage. I highly recommend Caliber for all your plumbing needs!

Excelente

Fast and nice

Very helpful very professional

Barely any help but i will vo there to give them a 2nd chance

When they say do it yourself they mean checkout too. No humans work here anymore. All self checkout. Lowe’s still has humans. Lowe’s is winning.

Zachary Gonzalez was very helpful! I needed a key made and he helped me and he gave great customer service!

Attempted to have a back door installed. Staff is rude, seldom anwser phones, poorest customer service that I have ever experienced in my life. Threw in the towel and went elsewhere for my installation service.

I ordered very expensive quartz counter tops through this store. The signs in the store said "10 day install" and yet here I am a month later still without counters fully installed. When the installers showed up yesterday with the product not only were they not cut correctly but the also didn't have enough material. So now I'm looking at another week of waiting. The response from the kitchen design team has been underwhelming at best. They seem not to care about customer service and lack motivation to represent their brand well. If you're looking for countertops go anywhere else.

Paid them to install new flooring and upgrade a toilet, and they threw away my old toilet before telling me the new toilet couldn't fit and they don't have any push-button toilets that can fit. They expected me to buy a new toilet just like my old perfectly fine toilet they just threw away. They are inconsiderate and unprofessional, and I had to argue to get my installation fee returned, but they still charged me $75 for removing and throwing away my old toilet. Now I going to be without a toilet for at least two days. Probably longer.

I regret ever having any dealings with this store, so I will never go back to any Home Depot location. I will go to Lowes instead where maybe they actually care about their customers.

We scheduled an appointment for a free quote on a bath remodel. The sales person came out and what sounded good at the time changed the next morning. We immediately cancelled by email and confirmed the cancellation by phone the very next morning. Here's the the problem. A deposit of $500 was required at the time and instead of returning the check, three weeks later Home Depot cashed the check. We disputed with our bank, and Home Depot refunded the money back to the bank. The next problem. Home Depot agreed that the check should not have been cashed. However, I'm receiving letters from TRW about a $500 bounced check. I've called home Depot, no help. I've called TRW and still no resolution other than the they want me to gather and prove and work for them. Do they really care about the customer? One quick email or phone call within Home Depot would resolve this dilemma. BTW, I remodeled with another company and my bathroom is beautiful. ISNT IT CONSIDERED FRAUD TO CASH A CHECK THAT WAS AGREED UPON BY BOTH PARTIES AS CANCELLED?

Súper buen trabajo bicentenario

Poor customer service, selling defective products would not recommend..failing circuit breakers, do your research people.

IES showed up the next day and the customer service from the previous day was excellent. Unfortunately I called when the cut off time for sending out a technician same day had passed

I use them for the warranty services on my new construction home for anything electrical. They have a 2 year warranty and are always responsive, listen to the concerns and go the extra mile.

No personal experience with this place but one guy that drives a white Chevy truck hauls a** down 820 trying to run me off the road and bright lights me then flips me off when I don’t move out of his way. Not the first time either. He’s done this on more than one occasion. Uses turn lane on Kennedale parkway to pass vehicles when they’re in his way. If this is the way he is to people driving down the road I damn sure wouldn’t allow him to do any work for me. Hey dude why don’t you learn to leave your house earlier instead of trying to run people off the road and give them the finger