Home Services reviews in Arlington, Texas

Extremely happy with the service! I had my dryer repaired and the repair person suggested that I had the vent cleaned. Never really thought of it... I called HomeSafe in the morning, they were able to schedule me on the same day. The technician was extremely nice and helpful. He showed me pictures of the situation (which was pretty bad) and explained everything in detail. Then he showed me pictures of the after. It was really satisfying to see how clean the vent was and that the airflow had improved tremendously. I know I will save on my electric bill. Highly recommend this company!

I have a new dryer vent cleaning company now!! Received my free estimate that left me thinking, "Man! After this experience, I'll be back!". The technician was very professional. He took and showed me pictures of everything as he went. He explained everything in layman's terms, and actually had technical devices that he used and explained the readings, where they should be, etc. If this company was this thorough for my free estimate, I can't imagine what they'll do for paid services! I had just had my dryer vent cleaned, and the dryer was still malfunctioning. I didn't trust that the previous company had done a proper job, but it turns out, they did. Homesafe could have easily bilked me and went ahead and charged me unnecessarily. The technician did not. He were honest and ended up walking away after only the free estimate. He also shared info on next steps, which he didn't have to do. Helpful. Courteous. Professional. And most importantly, HONEST. If you're looking for dryer vent service, look no more. I would highly recommend Homesafe.

I'm embarrassed to admit the following but in the name of safety I'm compelled to disclose that my dryer vent was so clogged my dryer wasn't performing anymore. I had two repair people out and both said nothing was wrong. The third one asked if I had cleaned my dryer vent recently. I replied that the house and dryer were both only 5 years old and laundry consists of two people's clothes. It wasn't necessary.
In steps Ozzy from Homesafe and my eyes were opened. Our roof vent was totally blocked and the pipe was full. Also our dryer connection to vent was crushed by me trying to push my dryer closer to the wall. After a 30 minute detailed inspection at the wall and on my roof plus photos I realized my assumptions about dryer vent cleaning were wrong. Thank you for helping us dodge a fire or replacement of an overheated 5 year old dryer. Check your dryer vents friends
And use Homesafe without wasting time. Btw Ozzy replaced that bulky crushed wall connection with one that allows my dryer to fit against the wall now.

I had a positive experience working with HomeSafe. Louie was my technician and did an excellent job explaining all of my options. He replaced my outdated dryer vent and connected the vent hose to the dryer in a tight spot that was difficult to reach. They also offer a nice discount if you choose to have the work done on the same day as the inspection!

Had a wonderful experience with Homesafe. Noticed my dryer time had increased so I gave them a call. Ozzy came out and quickly diagnosed the problem. Everything was clearly explained every step of the way. No upselling occured which I always appreciate. Along the way an issue occurred with my dryer itself. It was resolved amicably and professionally. Highly recommend!!!

Great through & through, all the way from customer service representative to technician.

Highly recommend Homesafe & Charlie!!

I would recommend HomeSafe to everyone! They were so easy to book with, professional and courteous and completed the work so timely. It is extremely important to get your vents checked and cleaned - such a fire hazard if you don’t! I feel so much better now that HomeSafe serviced and repaired our vent system. We will be return customers for sure!

Had HomeSafe come out and check my dryer vent. Ozzy, their technician, carefully checked everything from dryer to roof, took detailed pictures of the vent so that I could see for myself the vent condition, and pronounced the system good to go. Gave me peace of mind for a minimal fee. I like them and will continue to call them when needed.

Great service and reasonable prices. They cleaned years of lint buildup from our dryer and vent and our clothes dry much faster now. I absolutely recommend them for your dryer vent cleaning needs.

Justin was just awesome. I had them come out in February to have my dryer vent cleared out. It was discovered a squirrel was taking residence in my vent that was causing the issues. Justin recommended a new vent cover to keep them out. I gave it several months to ensure it would work and very happy to say it was been working perfectly! I was also given recommendations on updating my vent set up as it is not ideal at all. I appreciated how up front and honest he was with not trying to sell me on just the most expensive option just to make a buck. It's so hard to find that lately!

Cameron is truly a Specialist at what he does. He is Very professional and knowledgeable and we are grateful. We understood that our Dryer vent needed cleaning from the pictures he took and that all that lint could cause a fire from our research on google. We are again truly grateful to Homesafe Dryer Vent Specialists and to Cameron. Thank you for a job Well Done!!!!!! We will recommend your Company highly !!!

I am truly impressed. They have amazing people working for Home Safe Solutions. You will enjoy having them in your home. They were thorough with everything they said they were going to do. My vents are super clean. I highly recommend this company. You will too.
Jordan came out to my home. Thank you 😊

My last dryer vent cleaning was over 5 years ago, so I was concerned that lint buildup might be occurring (I have seen how easy and fast lint burns). Cameron did an excellent and thorough job inspecting my dryer vent. He determined that it was still in good condition and no cleaning was necessary at this time. Therefore, I was only charged the customary inspection fee. I bet a lot of other companies would have been willing to do the unnecessary work and charge me for it. I appreciate the honesty of Cameron and Homesafe. A++++

Technician did a complete review of the dryer and ductwork for the dryer first. Then presented me service options and pricing. Completed the services in timely manner, showed photos of before and after completion of the work.

HomeSafe Solutions Company are experts at cleaning out dryer vents. Ours was so plugged up and by the time it was cleaned up by the Tech Cameron it looked like a brand new vent had been installed. He was so professional , polite and answered all our questions. My husband and I highly recommend this proficient company.

Ozzy did great! One of the firsts things he said was “I’m gonna show you what I see (during the inspection) and then you can decide from there.” This statement made me feel like the power of deciding was really in my hands and they weren’t gonna push any service on to me.

Turned out my dryer vent was good! Pictures to prove it and I just paid the inspection fee which I don’t mind for some peace of mind knowing my home and vent are safe.

Thank you Ozzy & thank you Mone for scheduling so efficiently and quickly! Thank you HomeSafe!

Our dryer was taking two cycles to dry a load of clothes, at least, and we thought maybe the heating element was going bad, but HomeSafe determined there was nothing wrong with the machine. Due to build-up in the system, it just wasn't efficient. We were able to get two guys, Cameron and Joseph, from HomeSafe to come out and clean at every point of the system: from the dryer itself, which probably has never had this level of clean for 30 years, to the vent hose, through the ducting that travels from the wall to our roof, and also at the opening in the roof. They documented everything with photos and the results were phenomenal. The system is so much cleaner and more efficient now. Our dryer works better than it ever has! They were very polite and professional throughout the process and communicated well. We really appreciate how well this business is being operated. There are some really good people involved.

Justin came out to my apartment unit was having issues with my dryer always shutting off after it starts. He was able to get it fixed pretty fast and clean up the area after. Give me some recommendation to use dryer balls over fabric softener. He is really a good person and highly recommend.

Elijah was very thorough, knowledgeable and explained everything for us. We will definitely call again and will request Elijah.

I had an excellent experience. Justin, our technician, was professional and courteous and provided a thoughtful and detailed analysis. I was provided with many options but never felt pressured at all. Anyway, back to the work. As I would guess with many homes, my vent and connecting hose were rather dirty. Their cost to clean the vent line is certainly in line with competitors. Further inspection yielded more alarming concerns with my home; I'm glad they called them. Not surprisingly, my builder or contractors did a sloppy job on the vent installation, and whoever inspected it missed it. I had vent screens on the wrong vents and a vent system that shifted with the roof - all in all, I was sitting in a safety hazard (not his words, but my thoughts). Anyway, we'll get that sorted out with another appointment, but the pictures from the inspection prove that I needed some work done. Also, after washing some loads, the current work has already yielded improvement. Loads dry in half the time, and the laundry room is free of excessive heat.

The service provided was exceptional! Ozzy was professional and proficient. He explained the status of my dryer vents and backed everything up with pictures. I felt confident my dryer system was safe and compliant with code once the job was completed. I felt he cared about my system as if it were his own! I greatly appreciate Ozzy's kindness and the service he provided!