House Cleaning reviews in Arlington, Texas
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Is Esmeralda in Dakota? Did a fabulous job of cleaning my house after the holidays. I really appreciated their thoroughness. I highly recommend them and organically Maid.
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I would never use them again. This review is very delayed as they cleaned for us last fall but after thinking about it for awhile, I've decided to review to hopefully spare others from the same experience.
We booked a post-construction cleaning. Dust had been stirred up EVERYWHERE in our home so it was very noticeably dirty. They sent a team of 3 and they missed so many things- a lot of it was higher up areas on walls, cabinets, etc. For a post-construction clean, you would think they'd have come with ladders or stepstools to reach higher areas, but nope. So many things were visibly dirty- I found cobwebs with post-construction dirt in them on easily reachable/accessible areas that didn't even require a ladder. There was still dust on walls in multiples rooms. Light switches covered in dust, baseboards covered in dust. Floors not mopped. So many things! I documented everything with photos and sent them over to the Client Relations Specialist. She was very responsive to my concerns, so I will give an extra star for her attempts to remedy the situation.
They did send out their "best maid" to fix all the things that the team of 3 missed. She came on a day we had painters scheduled to come and that was a whole mess with her scrambling to clean around them. She still missed quite a bit- she did her best and I was appreciative of her but at the end of the day this post-construction clean was nowhere near the value of what they charged for it ($800!).After 2 attempts, they still left behind a lot of construction dust- on top of ceiling fans, on walls etc. They may reply to this and say that I should have contacted them a third time to come make it right, but at this point, I was ready to be done with them for good. We had been out of our home for 2 months and were on a very tight schedule with the move in and after seeing the quality of work they provided, I did not want them back in my home. I finished the job myself.
Update for a response to the business: as I mentioned we were under a very tight move in window. The maids came out with NO contractors present- painters or otherwise. We purposely scheduled it like that. They did such a terrible job that they had to send back their top maid and the only time available left before we moved back in was the date that the painters were coming (which was several days after the cleaning was originally supposed to be completed). It was very difficult for our painters to work around the construction dust that was still left behind and a hassle for both parties for sure. Again, I have documented picture proof with time stamps of many many areas that were left completely filthy not even touched with a duster that were very reachable by stepstool not on ceiling level.
If nothing else, read the reviews on here and see how they reply to negative reviews and you’ll see it is not a business you want to work with by the way they treat customers. I really do hate leaving such a low review, but it was such an awful waste of our money and left a terrible taste in our mouths for this company. The photos were all taken after the initial cleaning by the 3 maids they sent out. I have more but this suffices. -
I have been using Organically Maid for a few years now and I have been really impressed with the work they do and how flexible and communicative they are. Special shout out to our regular maid, Tessa, who does an excellent and thorough job cleaning and is super efficient! Another shout out to Melanie who came this last week. She was also thorough and super efficient!
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Andrea Hall with Organically Maid is an absolute gem! She is incredibly thorough and such a hard worker. We absolutely love the days when Andrea comes to our home and we get to come home from work to a sparkling clean house! I cannot recommend her enough. Andrea is amazing and we love Organically Maid!
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Came home to a very clean house that smelled fresh without all the strong cleaning scents! Andrea did a great job and was super easy to work with.
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Madi is your girl! She is the absolute sweetest and a great cleaner. I am very picky and I have nothing bad to say. She is never in a rush and does a thorough job Today while she was cleaning she diffused oils and my house smelled amazing! All organic and non toxic cleaners. Right up my alley!!! I can’t wait for her to come back next week :) also, their office has been amazing to work with. I wanted a few different quotes one for upstairs cleaning and one for down stairs cleaning in case I didn’t need my entire house done. Thank you Organically Maid!
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Loved the attention to detail and desire to complete the work well. Dana and Patina are a great team. Love that products are non- toxic too and the diffusers are an added bonus to freshen the rooms in our house.
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Top notch! Elizabeth from Organically maid is a God send. A true blessing to have my home cleaned and loved on by her. She does an amazing job. She serves well, works so hard and my 3 year old loves when she makes his bed. I love the way she sets stuff up as it gives me ideas on what I can do better. Love that it’s all clean products and every part of my home is touched on by her.
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Ana and Natriece did an amazing job on my long overdue deep clean! They paid extra attention to details and were extremely pleasant to have in my home. I look forward to my next clean with Organically Maid!
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We’ve had 3 different maids come in to clean and they’ve all been wonderful!! Very pleased with the service! Tanesha was our most recent maid and she did a lovely job!
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We have been so blessed to have organically maid come clean our house monthly. Everyone has been kind, considerate, and cleaned our house so well. We especially have loved having Esmeralda! Love that our house gets a good clean and that the products they use are non toxic! We love and highly recommend organically maid!
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Andrea from Organically Maid did an incredible job cleaning our home. She focused on the bathrooms and they have never looked better. Every surface was spotless, the fixtures were shining, and even the little details we usually miss were taken care of. She worked with care, professionalism, and a great attitude the entire time.
It is rare to find someone who is both thorough and trustworthy, and Andrea absolutely delivered. Our experience with Organically Maid was smooth and easy, and Andrea truly exceeded our expectations.
We are thrilled with the results and highly recommend Andrea to anyone looking for a high quality cleaning service. If you want your home to feel fresh and perfectly cleaned, ask for Andrea. -
I’ve been using Organically Maids for several months and have been very pleased with all the cleaners that have been to my house. Our cleaner yesterday was Dana and she always does such a wonderful job making everything look great and adding little touches like organizing my son’s stuffed animals that makes it feel so homey. And yesterday my son came home early during her cleaning and she was really patient with him walking her around as she finished, which I really appreciated. Dana is the best!
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This Carpet cleaning service did a fantastic job in our apartment. We have two kids and a dog, so you can imagine the condition of our carpets. The technician was very friendly and explained what kind of cleaning solution they were using. It felt safe and effective at the same time. After the cleaning, all the odors were gone, which was a huge relief. Definitely a Carpet cleaning service I would trust again.
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We recently moved into a new house and decided to get a Carpet cleaning service before settling in. It was one of the best decisions we made. The carpets looked clean at first glance, but after the deep cleaning, the difference was obvious. The technician was thorough and didn’t miss any spots. This Carpet cleaning service helped make our new home feel truly fresh.
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JR came and worked on my room immediately! The carpet looks and smells brand new! Thanx guys!!
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Just try them...
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Great customer service and they do a great job 👍
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Terrible customer and client service
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Called to make an inquiry, guess I was annoying them with questions because they hung up on me. Rude
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Great company! Employees are so helpful and friendly! The products they use smell great and work so well! When there is an emergency they come quickly! 10/10 would recommend