Electrical reviews in Austin, Texas
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Peter was so helpful as he worked through our electrical issue. He was detail oriented in his approach, and didn’t miss an opportunity to teach my wife and I whenever possible. He spent extra time with us to ensure a proper result, even researching information about our product online. We couldn’t be more pleased with his professionalism and high level of service.
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Outstanding job all around. We recently had some “major work” done on our Georgetown home. Brian was our master electrician and he was a dedicated professional throughout the entire process. After several quotes, we decided to go Mr Electric and are very happy with the results!
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I would like to post a positive note for your employee Jon Sangre we have used your company several time this year and he has always been very professional knowledgeable about his job and very polite and courteous .to us as a customer
Regards Danny and Judy Browning
I give him a five star rating -
We received an appointment next day, had seamless communication throughout. Our electrician, Calvin, was friendly, courteous and knowledgeable. After performing a whole house inspection he was able to address our issue promptly. Will use Mr. Electric for any future issues. Thanks!
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I had Mr. Electric install a whole-house surge protector a while back, and I cannot express how grateful I am that I made that decision. A lightning strike hit a power pole right outside my window last night. It was loud, bright, and genuinely terrifying. The surge was powerful enough to snap the line in the street. But thanks to the surge protection system Mr. Electric installed, I was reassured that my home and electronics were completely protected. The device in my garage still showed a green light afterward, which means it worked as designed. Their work was professional, efficient, and clearly high quality. In a moment of real danger, I saw just how important it was to have this system in place. Highly recommend them for anyone wanting peace of mind when it comes to home electrical safety, especially with the recent storms we have been experiencing.
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Zack did an amazing job installing a power outlet in one of our attic/storage area. He did a free inspection of our electrical system and provided us with some valuable feedback. Definitely recommend him and MrElectric for any electrical needs.
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Electrician came at the agreed time and provided a reasonable assessment of the work required and options available to complete the job. The agreed work and corresponding price quote were within expectations and the quality of work was excellent.
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Had a sizable amount of electrical needs done. Booking was self-serve and extremely easy to do online. Zach showed up from Mr. Electric and was incredibly professional and consultative through the entire process of decision-making. Nothing felt Sales-y and the entire customer service experience from to bottom was nearly flawless. I would recommend this company to anyone including my elderly in-laws because of their professionalism and trustworthiness.
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Zach and Calvin listened to my electrical issue and did their complimentary safety check. Respectful of my home, they used shoe covers. They presented the estimate that pointed out the recommendations and were never pushy or upsell anything else. They were honest. I had one of the breakers upgraded and installed a surge protector.
Good service. -
Our experience with Joe was outstanding. He responded to our request for electrical help quickly and was able to fit us in the same day. He provided us with a complete survey of the electrical needs of our home but did not pressure us to do more than we had requested to solve the immediate problem. He explained everything in great detail but in simple terms we could understand. He promptly completed the work we agreed on and explained exactly what he had done.
I will definitely call him again and will be working on the problems he suggested we take care of to increase our home safety and efficiency. -
Zack from Mr Electric was professional, courteous, helpful, and provided quality work for installing our generator inlet. He walked us through how to use it when he was finished and included written directions for us to keep! He also helped us figure out what cord and adapter to buy. Would definitely use them again.
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John was exceptional. I was extremely satisfied with his work.. I have contacted several friends and family members to contact your business and ask for John he's the best pn his work and explaining every thing to you.
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RESTORATION HARDWARE - 2 Helix chandelier installation - 300lbs each.
I initially had an engagement with another company who were at my house on and off for 6 weeks (yes 6 weeks!) . They never completed the installation. I was left with open wires in my attic and the cost of expensive equipment recommended by them.I was about to return the chandeliers and made a call to Mr. Electric as a last resort.
Mr Electric completed the installation in under 2 days.
What truly impressed me was the technician's( Zack) expertise and precision during the installation process. It was evident that they had extensive experience with complex installations, and they executed this task flawlessly. The chandeliers were hung securely, and the wiring and connections were handled with utmost care and expertise. Furthermore, Zack took the time to walk me through the entire process, demonstrating a commitment to transparency and ensuring that I was satisfied with the work being done.
In addition to his technical skill, I was delighted to see the unwavering commitment to safety. Given the weight and position of these fixtures, safety was a top priority. Zack went above and beyond, double-checking all connections and ensuring that everything was stable and secure. They left the installation area spotless, which was a testament to their professionalism and attention to detail.
I was also pleasantly surprised by the fair and competitive pricing offered by Mr. Electric for this specialized service. They provided a clear and accurate quote upfront, and there were no hidden costs or unexpected expenses.
In summary, I cannot recommend Mr. Electric highly enough for any electrical needs, especially complex installations like this one. Thanks to Mr. Electric, my Restoration Hardware chandeliers now hang beautifully in my home, and I couldn't be happier with the results. There are very few electricians in Austin who can hang heavy chandeliers. Use a good company and do extensive research to avoid a costly mistake. -
The Mr Electric team has taken care of our home for the past 7 years. We are very happy with their service. Zack has been our technician throughout that time and he is always so pleasant and knowledgeable.
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I recently had the pleasure of working with Mr Electric, and I can’t say enough about the outstanding service I received! From start to finish, everything was handled with professionalism and care. A special shoutout to Calvin and Zack, who did an absolutely fantastic job. They were punctual, knowledgeable, and went above and beyond to ensure everything was done perfectly. Not only did they fix the issue quickly, but they also took the time to explain everything to me in a way that was easy to understand. The quality of their work was top-notch, and their friendly attitude made the whole experience even better. If you’re looking for reliable, skilled electricians, Mr Electric is the way to go—thanks to Calvin and Zack, I’ll definitely be a returning customer! Five stars all the way!
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This is my second time using Me Electric and I really like that the sent the same person I used on the last project. James W. Is great and goes above and beyond. Thank you James!
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I had a fire spark in my living room switch and Noble was able to meet with me within an hour of calling. He was friendly, informative, and did a great job redoing the electrical wires as well as changing out the switch. I will definitely use them for future projects!
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Max from Mr. Electric came out and did an amazing job with the work at my house. He asked clarifying questions to make sure my needs were thoroughly met. I got multiple quotes before starting the work and went with Max because he took the time to understand the problem, every other company just wanted to do the assessment without my input, hand me a quote and leave.
Max literally found the amperage rating for each of my tools before making suggestions. 👏👏👏
He also made my house safer and my garage workshop safer for my kids by thinking through useful upgrades like a locked switch for my power tool outlets. He was kind and patient with me and would recommend him to anyone. If you need electrical done right ask for Max at Mr Electric. -
Douglas at Mr. Electric was incredibly thorough in diagnosing the issue and did a full check of the electrical system. I was so grateful that repairs could be made the same day. He was very professional, respectful and courteous.
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From Frustration to Appreciation – They Made It Right
My first two experiences with Mr. Electric were very frustrating. I booked an appointment for Thursday (1–5 PM), took the day off, and at 3 PM got a call saying they had to cancel. I was never told upfront that if their earlier jobs ran long, mine could be dropped. I gave them a second chance Monday (8–9 AM). At 7:30 AM, I got a text saying the electrician was on the way, but by 9 AM no one showed. I called and was told he was still at the shop picking up a ladder with no clear ETA. We had to cancel again. At that point, I regretted calling them.
Here’s where things turned around: after my review, Paul (the district manager) personally called me. He was sincere, apologetic, and offered to send a team out at no cost. A couple of weeks later, Zach (team lead), Calvin Deardorff, and his crew came out. They were professional, polite, and went above and beyond. They installed two ceiling lights instead of one, checked my electrical boxes, and even inspected the attic for issues with my outdoor light.
When one of my fixtures turned out to be cracked, Zach followed up personally and scheduled a second visit. Calvin and his team showed up again, right before a storm, to finish the job.
In the end, the team completely turned my opinion around. While the scheduling was rough at first, the way Paul, Zach, and Calvin handled things afterward showed me this company values its customers. They’ve earned my business going forward. -
I had an issue with the pricing, but Connie and Paul contacted me and they were supremely concerned and worked it out to a satisfactory resolution.