Home Services reviews in Austin, Texas

Ceci's was recommended to me by my realtor who had not used their services personally but said had a good review on an app used by realtors.

We paid over $400 for a move-in cleaning (3,000 sq ft home). Our home had already been cleaned by professional cleaners when the previous owners moved out but they had a dog and my family is sensitive to pet dander and I just wanted another good cleaning before we moved in. I requested that they focus on the windows, cabinets, drawers and floors (hardwood). When I asked for a deeper cleaning of the carpeted, I was told it would be an additional $70 for steam cleaning. All fine.

However, after the cleaning, my husband went to inspect and found the floors to be dusty and dirty (bare feet turned black after walking around a bit!). When I reached out, I was told that it was probably cleaning residue?? They offered to come back to clean or a $50 discount (still putting the bill at $440). At this point, I figured I'd do the final cleaning.

Fast forward two weeks, we finally moved in and to my disappointment, the cupboards, and drawers have crumbs in the corners and just don't feel clean. Not to mention, when I vacuumed the stairs, there was still dog hair.

I hate doing this to a small business, but as my husband put it, it just feels like we "wasted money" because we are doing quite a lot of mopping and cleaning when really we expected to move into a cleaned home.

Been lucky enough to work with Silvia/Ceci's Maids for almost 10 years across my STR portfolio. Amazing to watch them grow over time! The staff is friendly, responsive, and top-notch. Thank you for your partnership over the years :)

I’ve never had a better weekly cleaning service than Ceci’s maids! They’re always on time and have great communication. But most of all, our home is ALWAYS given a 5 star cleaning. The price is amazing (much cheaper than other quotes given) and everyone is professional and on point 10/10

I have used Ceci's maids over the years and have always been impressed and satisfied with their service. I recommend, especially for STRs!

I own an STR that has limited furnishings- only the necessities- no clutter. It’s a single story home, which I inspect before and after renters/cleaning crew bec. I live nearby and have the time. What should have been a standard cleaning, cost me almost $400, double what this company charged me only just one month prior. I called to speak with the owner Sylvia asking what took so long to clean (charged hourly). It takes me 4 hours solo to clean and do laundry. This price could only be explained/justified if they had repeated the clean linens that I provided or if only 1 cleaner were present. It wasn’t the microwave. It wasn’t the blinds. It wasn’t the floors. It wasn’t the refrigerator. She sited pet hair on the curtains (behind the dresser drawer) that a lint roller had to be used with to clean. I explained that simply washing or even me throwing away would have cost me $200 less. Poor communication. Excessive charging! Will not be using again.

I’ve been using Ceci’s Maid since 2018, and I couldn’t be more impressed with the consistency and attention to detail provided over the years. Every corner of my home is left spotless, and the level of care makes it feel truly show-case ready. It’s clear there’s pride taken in delivering not just a clean home, but one that feels elevated and welcoming. After so many years, I have complete confidence that every visit will exceed expectations. Highly recommend!

Valeria and Himberli do an amazing job at helping me keep my house clean. The girls are always on time. Ceci’s maids are reliable and their pricing is on point.

My apartment looks super-clean and tidy. Ceci's associates are timely, fast, thorough, and courteous. I would use them again without hesitation. Great service for the money!

The cleaning team arrived early and immediately got to work. They truly went the extra mile and paid close attention to every detail, nothing was overlooked. They were also fantastic with our pets, which made the entire experience even better. When they finished, the house was absolutely spotless. Highly recommend their services and will definitely be using them again.

Excellent cleaning crew! We use them for a short-term rental. Always show up on time, solid work, quick turnovers, communication with owner is easy by text. We get a detailed message notifying us which products we’re low on. Highly recommend!

Ceci's Maids is the best! They're prompt and very thorough. They also put back any furniture or objects they move to their original location, which we greatly appreciate. We have used them off and on for years and most recently for a deep clean. They do an amazing job and make our hardwood floors shine. I highly recommend them!!

She's very pleasant and efficient.

Flor is excellent very detailed and thorough

Hard worker. Always cheerful

Very nice and personable. Very thorough work

great service

Julie has been great!

Great place to clean your home

AVOID TCS. Terrible communication and the cleaning job was garbage.

Really great service, super thorough!

My home was very clean and was a deep clean.