Home Services reviews in Austin, Texas

Ms. Ariana and Ms. Elmy did an amazing job with my room today— thank you so much! Ms. Sandra and Ms. Yesenia are also so kind and always do a great job!

I have been using Merry Maids for a couple of years and I'm quite happy with them. Currently Yesenia is the team captain for my house, and she instructs her team about what I want done. They do an excellent job, and whenever I point out a detail they missed, they quickly correct it. This was also true of other teams, notably Sandra and her team. I am especially happy that Yesenia has vacuumed the inside of my piano twice now and cleaned it better than I was ever able to. And I must mention that the very first time Merry Maids came, Sandra cleaned the grout between the tiles in the shower, which had become extremely dirty. I didn't expect her to finish the job that day, but she did. I was amazed.
There has been only one worker who was not responsive to my needs, but she came only once or twice quite awhile ago. The attitudes of the others have been very pleasant and respectful. It's a blessing to have nice people clean my house so well.

Yesenia and Irma did a fantastic job for me 5 stars!

I have been using Merry Maids for over a year and highly recommend. The service is thorough and Cecilia and Linda are always on time and friendly! Thank you for helping me manage maintaining a clean home with two kids under four!

We have been a Merry Maids of South Austin customer for over a year now and they have been fantastic. Their weekly service is a great price for the level of clean you get. Every Friday the Merry Maids of South Austin team come in and work their magic. Let me tell you there is nothing like having a clean house going into the weekend after a long week of work.

Cecilias team is the best and I highly recommend them to anyone! Not only is she great with our crazy animals but she does an amazing job cleaning our house! Thank you Cecilia!!!

Yesenia and her crew have been coming here for a few weeks now and we can’t be happier that she is the one cleaning. She leaves the house immaculate, is receptive to feedback, and makes sure her team works to her standards!

We used to have Merry Maids clean our office a few times a year, but have started using their services monthly because they do such a good job. Today's service was outstanding. Several coworkers even remarked how great the office looked. Yesenia, Eimy, and Cristina did a wonderful job. I can't recommend this service enough. We'll see you next time.

Merry Maids is a wonderful service to make my life easier! The service providers are always so kind and professional. I appreciate their attention to detail when it comes to tidying my place.

Christina and Daniel did a fantastic job today cleaning our office. Merry Maids has taken great care of us for years with excellent communication and consistency. Thank you Merry Maids South Austin

Cecelia and Ariana are both very reliable and always do a great job cleaning my home. Merry Maids is fairly priced and the front office is also very sweet and accommodating!

Cecilia is reliable, thorough, and leaves my home spotless every time.She pays attention to detail, is always on time, and is a pleasure to work with. I'm very happy with her service and highly recommend her!

smells great - very thorough - my preclean was not good and they took care of it.
Thank you Yesenia and Irma

Erisel and eimy did an amazing job! Very nice and quick! Everything looks amazing!

Fantastic experience
Solid results, best value
Erisel and Linda very professional, trustworthy and a pleasure

Both cleaners came in and were very thorough. They did all I needed them to do and did an excellent job. I would highly recommend them".

Warning. Do not use unless you're ready for bad customer service and a poor cleaning.

brand new construction. I asked for them to do a thorough cleaning and they were not able to follow through. undated shelves. Rooms not even touched. Dirt all over the floors.

When I called to ask for help or even get a refund, all they would give me is 15% back despite not doing the work I paid for which was almost 500$. All I got was excuses as to why they were not able to clean, which I heavily disagreed with. Excuses such as workers in their space, this was not true.

I don't have any more time to wast on this company ro this review but you have lost a customer and I hope you treat others better than you treated me.

Yesenia and her teammates do a fantastic job! They are always punctual, professional, and incredibly thorough. Every time they clean, my home looks spotless and smells amazing. Their attention to detail and care for personal items really stands out. I appreciate how efficient and friendly the entire team is—it makes such a difference having people you can trust in your home. Highly recommend Merry Maids and Yesenia’s team for anyone looking for top-quality cleaning services!

May 2025

Merry Maids of South Austin performs a great job in cleaning our home. They always perform a great job and this past week Sandra once again made my house sparkle. Sometimes leave behind flowers made of toilet paper, or animal characters with towels. I enjoy these special trinkets where make the experience more than just a cleaning. They are easily to reschedule and very satisfied with their service.

Amy and Yesenia were fantastic! They were able to remove soap scum from my bathroom that other cleaners could not. I would definitely ask to bring them back again.

I love my merry maids experience, Yesenia is so thoughtful and easy to work with! She has made me feel wonderful in my new home and is so sweet! They do a wonderful job!