Home Services reviews in Austin, Texas

Outstanding job! Had my first cleaning on Thursday and my home looks wonderful. Very professional and very thorough. Ana B and Martha did a great job. Very happy with Juany Cleaning Service.

This was my first time using Juany cleaning service and I was really happy with everything. I had group 13 for an initial deep clean before starting reoccurring ones and Maryori and Mary were right on time, paid attention to all the details and were very nice.

Fernanda and Amsy did an excellent job cleaning everything efficiently and immaculately. Will definitely be requesting them again!

The team did a fantastic job on a vacant make ready cleaning. Both the sellers and the buyers were very pleased

Team # 8 was a dream!! I’m so happy with their professionalism and their speed! My house is spotless! They were also great with my pups! And I have allergies to cleaners and they used all mine without any fuss. They worked quickly and really gave the place a sparkle! I would definitely recommend them!!

Diana (team #15) did a great job! Our home was very clean! She was really sweet too!

I am so disappointed in the service we received from this company. It started fine, we filled out a detailed questionnaire for a move out clean, so they could send us a quote to clean the house. I filled it out, and they sent us a quote of 2.5 hours to finish the whole thing (about 1340sqft). The questionnaire asked for square footage, when was the last time it was cleaned, etc. Fast forward to the day of service, the cleaners arrive and ask for an ADDITIONAL 3 hours, at full price, due to “the condition of the house”.
At this point, we’ve moved out. Movers have been in and out, furniture has been moved around and out, and it’s not clean, obviously. But I went over and vacuumed all the dog hair up, after we moved out, prior to their arrival, and my husband had gone the day before to patch up some nail holes and do some touch up paint and tidy up a little. The house was completely empty, needed cleaning for sure, but in no universe did it need 5.5 hours of work (not including the windows because that is a separate and extra service), more than half of which was not even originally quoted.
We felt extremely misinformed by the company.

I called the customer service line and told them this, and I asked for clarification on why they’d need so much extra time and they kept saying that the condition of the house and number of rooms (full bathrooms) is what increased the time, (mind you, the number of rooms was never asked for ahead of time). If that was the case, they should ask for the number of rooms, not just the square footage on the initial intake form. How on Earth did we get quoted 2.5 hours and end up needing more than double that amount of time? It felt very much like we were just sent a random amount of time, with no actual forethought, and with no indication that twice that, could be required. While the quote said “additional time may be required”, never did I imagine that they’d need more time ADDED, than what we were told in the first place.

Had I known that the possibility of double the amount of quoted time was on the table, we would’ve gone with someone else, and at this point, we didn’t have time to switch to a different provider, because we had to be out of the house for the new owner. I feel like we were misquoted, and misinformed, and were backed into a corner and asked to pay double what the initial quote was. I haven’t even seen the house yet, maybe I’ll have an edit and update to my review after I go over there and see the work.

The ladies with Juana’s cleaning service did an excellent job. I would definitely use them again.

Having now been a recurring customer of Juany Cleaning for several months, I'm updating my review to more thoroughly reflect my experiences. Diana Marcela Guevara and Aurora Paz Garza have been extraordinary support to my busy (and messy!) household. They are thorough, they're thoughtful, and they graciously accommodate special requests (like folding laundry) without hassle or hesitation. By making available time I would otherwise spend scrubbing baseboards or dusting shelves, Juany has improved my quality of life. There is no bigger gift than time, so the value of Juany service is more than any list of tasks. Treat yourself!

Amazing move-out cleaning service. My home looks brand new! Thanks to the wonderful crew for their hard work!!

Juany cleaning service great! Got a deep cleaning and Fernanda and Amsy did a terrific, detailed job. Home feels sparkling clean!

Jauny’s did a great job. It was easy to schedule. The two-person crew were on time, friendly and very thorough.

We hired Juany to come do a deep clean of our home. The difference is amazing, with our surfaces sparkling! The team of two worked extremely diligently and with good humor for 7 hours. We will be going back to Juany for housekeeping upkeep now.

Odalys and Doris did an amazing job on our deep clean! They were so kind and efficient, and the house looks great!

I've been a customer of the Juany team for years. Marisol and Lilian have been helping to clean for as long as I can remember and are fantastic! I'm grateful for their help and hard work every time they visit. They go the extra mile and do their best to help us take care of our home. Their creativity and spirit is seen and appreciated in the little details that they build into their work. Investing in their help and support changed my life and health for the better.

Everyone was quite responsive from the people at the office to the crew that came to my home. They were thorough as well as very meticulous. I would definitely recommend them.

This was my third clean with Juany, and , I can say it was a stellar experience from start to finish. The booking process was clear and when I needed to make an unexpected change of date, Norma was great with finding me a new date that met my schedule.

The ladies who came to clean, were on time and went right to work, after making sure we reviewed my notes for the cleaning together. They were quiet, most careful with anything on shelves, worked diligently and professionally, and also swept my front porch, which I had not even asked them to do. Before leaving we did a walk through to make sure I was satisfied with the work.

I must say I am entirely satisfied with the work and my experience with the company and I will use Juany again for any cleaning that I may need and I highly recommend this cleaning service!

We had an excellent cleaning done by the Juany team. Communication was great and the house looked sparkling clean!! Thank you so much!

I've used Juany for my regular house cleanings as well as several deep cleanings. Most recently, a post-construction deep clean with Ana and Martha. They did a great job and there is so much less dust. They were effective, fast and professional.

I have had these gals do multiple deep cleans. They’re professional, timely, communicative & my house is pristine! Highly recommend them!!

The cleaning team arrived promptly and did such a great job! The fact that they cleaned blinds, baseboards, and all appliances was amazing! Thank you for working so hard!