Home Services reviews in Austin, Texas

Awesome service and great communication. Very happy with Castle Cleaning!

I've used them for years and they always doing a fantastic job. You have an entire team getting the job done.

I love Alejandra’s team! They do a fantastic job - every time. Very impressed.

Great service for years! Stuart aims to please and I have been very happy with communication and service.

I'm al Realtor and have used Castle Cleaning many times thru the years, including my own home, recommended!

Excellent results and attention to detail. Best cleaning company I've ever used.

Outstanding service. I just requested a standard cleaning service and it was more like a spring cleaning. They cleaned blinds, nooks and crannies and made my home look so polished. I will definitely use them again.

No show, no call. Had to do move-out clean myself. As a person with disabilities this service was a godsend to use before and I counted on them this time. As a repeat customer I was taken aback to not even receive a call that they wouldn’t be coming. I needed it cleaned on time and this company failed me. I had hoped to use them for my new place but how wrong I was.

We've been using Castle Cleaning for a year on our kid's home as they have a young baby. The kids have been so pleased with the promptness and clean smell every time it's Castle Day!

I love Castle Cleaning because they are every thorough. Additionally, I appreciate the company has 3 person teams that move quickly. Because I work from home, I need them in and out quickly. I would highly recommend!!

The service didn't start out well with them not showing up. I waited an hour and then called and found out there was a mistake and they didn't have me on the schedule that was originally confirmed. They sent a crew out right away, which was good and I appreciated. They came for a first-time deep cleaning, however, multiple restroom floors weren't swept or mopped, blinds weren't dusted, a couple of rooms weren't dusted, sheets weren't put on one of the beds, etc. The attention to detail and deep cleaning did not happen as I expected. I took pictures/videos and talked with the owner, he was apologetic and sent the same crew the next morning to "redo" or actually clean what was supposed to be done the first time. Again, bathrooms were still dirty/dusty after second cleaning so I pointed it out and they vacuumed the bathrooms, but didn't mop and some blinds still weren't dusted. I expected the "deep clean" service that was described to me by the owner over the phone and unfortunately, I don't feel like that was the service we received.

We are a large construction company in Austin, TX. We encountered a cleaning emergency and our normal cleaning crew was unavailable, so we called Castle Cleaning. Their office answered right away, and informed us they can provide same day service that was prompt and thorough. Before, we had no relation to Castle Cleaning but we will be recommending them and using their services as needed.

- Window World Austin

Called Stuart and he was very helpful. We needed needed cleaning without harsh chemicals. No problem... wife and mother in law were both impressed with job. Mother in law mentioned that they cleaned base boards and dining room chairs. Money well spent!

I used Castle Cleaning recently for a general deep cleaning of my home. I appreciated that they had a four person crew that was very quick and the crew leader was communicative and professional.

I will certainly use Castle Cleaning in the future and will recommend them without hesitation to friends and family.

I contacted Stu (owner) and requested a move in ready, deep cleaning of my new home that had been under construction for months. I was told the crew would be at my house for approximately 3 hours, and the house would be cleaned from top to bottom, ceiling fans, light figures, all surfaces, windows, doors etc. and would be ready for me to move in.

I moved into my home to find out the crew was at my house for a total of 94 minutes. Ceiling fans, light fixtures and floors were still dirty. I sent pictures to Stu of just some of the things the crew missed.

I spoke with Stu the day afterwards and we came to an understanding that he would send another crew out 10 days later (after I'd unpacked everything) to do a full deep cleaning, and he'd agreed to not charge me for the 94 minutes as I told him I had hoped to engage the services of his company for regular weekly cleaning.

Imagine my surprise when I received an invoice requesting payment for the incomplete job. I emailed back that I would not be paying it, as we had discussed having a crew coming back to do the job properly in 10 days.

Last night at 12:46am I received an email from Stu, completely contradicting the agreement we had made.

I do not do business with people that are duplicitous. Buyer beware.

Castle Cleaning is hands down the best in town for both residential and commercial cleaning. The fact that they’ve been in business for over 25 years says it all, people trust them because they consistently deliver quality and reliability.
They truly live up to their motto: “We don’t cut corners, we clean them.” Stuart and his team take pride in their work and treat every job with care and attention to detail. If you’re looking for a trusted, family-owned local business for your cleaning needs, Castle Cleaning should be your first call.

Stuart and his crew @ Castle Cleaning are top notch! The crew showed up on time, did exactly what we asked of them, and left our home cleaner than it been in a long while, all at a great price! I would highly recommend them for any cleaning job - residential or commercial!

I would never hire them again. I was assured they would do well cleaning my house after a remodeling job, but I had to instruct them on almost everything. The final straw - my wood floors were very dusty like they are after you have replaced tile, and instead of sweeping and then dust mopping, they did not sweep but just wet mopped the dust floors. They were sweet workers, but not adequately supervised, and I didn’t have time to do it. Thankfully I had two teams at the house that day and the other team went back over everything. It was a waste of money. Don’t waste your money like I did.

I have been using Castle Cleaning to clean my office for over a year. They come every two weeks and do a great job. My customers always say how nice my office looks and smells! I also use them to clean my house every few months as well. They do a very good job on the house as well. I only wish I could have them out to the house every two weeks!

Stuart was super helpful and quick to reply to several questions we had. Their 3 person team showed up on time and did an outstanding "floor to ceiling" cleaning of our 3,900 sq ft home. Also came in BELOW estimate - we were so impressed we signed up for monthly cleaning with the same 3 person team! Well done Castle Cleaning!
Bill D.

Stuart and Castle Cleaning SAVED THE DAY!!! As a realtor, I am always looking for a quick, reliable house cleaner. My seller clients were in a bind, and needed their house to be cleaned yesterday!! Stuart made it happen!! Professional, reliable, and quality work.