Home Services reviews in Austin, Texas
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They helped us a lot in cleaning and adding mulch around the front and backyard!
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Merced knows what he is doing and provides high quality work. Highly recommended!! Would not hesitate to use him again!! 👍
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Great service, great communication, and great price! They have done work at one of my properties and I will continue to use them and recommend them.
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Merced and his team were a pleasure to deal with. On time, good value, and charismatic… I’ll be using them again. Thank you!
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Merced and his team were super quick and friendly and our yard looks amazing! Looking forward to continue working with North Pearl Landscaping to slowly but surely breathe some life back into our back yard
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Merced and his crews are very knowledgable, professional, and punctual. They did a great job revamping my entire front and back yard and I would highly recommend them to anyone and will be using them again!
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Merced came through in a pinch for us. We needed lights taken down and he was very professional. Excellent communication before, during, and post. I would recommend based on this interaction with him.
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I dont want to leave a good review because then Merced’s schedule will fill up and he will be busy all the time. ;-). This guy it top notch. Came when he said he would, very good communications, did a great job on difficult high roof gutter clean and leaf yard clean up. I’ve got him scheduled every six months now for a routine job. Love this guy! Hire him, you will not be disappointed.
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Merced and team are great to work with! Reached out yesterday and they were able to service my property the following day. He’s very responsive and punctual which I appreciate as the last few companies didn’t deliver in those areas. I’ll be using his team’s services going forward for recurring yard work and a tree trimming project upcoming. Give them a shout, you won’t be disappointed!
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First experience was great, they communicated well and were able to get me in the day I called. Follow up communication has been awful. I've attempted to make appointments multiple times at different dates and I do not get timely responses or i just don't get any response. Even if they were busy a quick "I'm sorry we can't help you" would've been appreciated. Really disappointed since they did a fine job initially.
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Merced has been doing yard work, landscaping and tree trimming at my rental and main house for several years now. Very happy with the quality of work and the thoroughness of the job. Great attention to detail! Would highly recommend!
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These guys are absolutely awesome! Merced is so gracious and communicates extremely well. They've done fence posts for me they've done fences they've done rock work for me they've done full landscaping jobs And they have done a bunch of irrigation stuff for me as well. I have never been disappointed. They always show up on time and don't leave a mess. I 100% recommend these guys for any of your lawn care or ,in my case, small metal working needs!!
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It was a pleasure working with Merced and his team. Communication was clear and consistent throughout the project, they arrived right on time, and the quality of their work exceeded expectations. Their pricing was also very fair. I wouldn’t hesitate to hire them again.
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It was a pleasure working with Merced and his team! They did an excellent job cutting down trees and clearing away overgrown brush on our property. Communication was clear and consistent throughout the project and their pricing was very fair. I wouldn’t hesitate to hire them again.
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They came out the same day as my request to fix a broken sprinkler system. They were professional and attentive to keeping the yard intact around the areas of concern. I have had no issues with it since.
On a separate day they trimmed a large tree in the front yard and treated the trunk to prevent disease. It looks lovely. I am so pleased this company is one I can trust to be timely and to do an excellent job each time. -
Merced and his crew truly went above and beyond. Professional and knowledgeable, they were able to deal with landscaping, irrigation, and construction. They showed up on time and always did more than was expected. Our backyard is a paradise thanks to the hard work of North Pearl.
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Merced and his team did an amazing job laying sod down for my house here in Austin! The grass & job looks amazing. They were fast, worked with us off our budget, and was extremely kind & knowledgable. We are so appreciative of them!
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Pains me to write this but I have no other recourse as the owner (Merced) continues to string me along and not follow up on his word to send someone out to fix my lawn.
In early July I hired Merced and his crew to to lay down weed barrier, make adjustments to the trim, remove a few shrubs, and reuse the xeriscaping rocks from one section of the yard to backfill another area. The previous owners didn't lay down quality weed barrier (and in some areas didn't lay it down at all) so weeds were growing everywhere through the rocks giving the yard an ugly, unkempt look.
The main thing I wanted Merced and his crew to do was to create a system in which weeds would have a hard time growing. I would understand if we had a few weeds here and there but now a little over a month later, and $4,250 spent, the yard looks no different than before, and weeds are back everywhere.
The main reason why is because his guys didn't clean the mud or plant matter off the rocks, and just dumped them down on top of the newly placed weed barrier, thinking everything would be fine. I noticed some bits of mud in the rocks, but didn't connect the dots until after I'd already paid him shortly after the work was completed.
In addition to this, my green bin has been missing ever since they came, forcing me to ask the city for another one. I don't have concrete evidence that Merced's guys stole the bin, but they were definitely using it and it has been gone ever since. Merced claims he checked his shop for it but that doesn't mean that his guys take it and hide this from him.
Worst of all, when they were here they did something that caused a massive amount of water to pour out onto the street, costing me an unknown amount of money. They wrapped up work on the 6th of July and I noticed the water pouring out to the street the morning of the 7th. Not sure if they damaged one of the irrigation lines or what happened, but I had to find the right area and shut off the water at the box.
In addition to all the above, they did a shoddy job in some areas and left junk behind. The trim doesn't sit properly in some areas because rocks weren't cleared from underneath them. They buried cut off pieces of metal under the rocks thinking I wouldn't notice them. They left small but noticable piles of rocks in the grass, which would've damaged the lawn mower and sent rocks flying if I hadn't told them to go back and clean it up. They left muddy handprints all along my siding and retaining wall. They cut corners with the weed barrier, and I can feel rocks underneath it in some areas.
Overall, it has been a very poor experience and I cannot recommend anyone to go with North Pearl until he makes it right with existing customers and improves quality of work. It saddens me because I really liked his vision for the lawn when we first met. -
Merced and his team did a great job removing some trees from my property. I would highly recommend their services!
Update: 10/22/25
Merced and his team installed a new walkway for us and again did an amazing job. They worked around a few issues we had with tree roots (which I really appreciated!) and even came back out to spay down some rock glue at my request. 100% would recommend them to anyone needing landscaping work done 😊 -
I contracted Merced to install an irrigation system and paid in full on September 12. In the weeks that followed, the system repeatedly broke and leaked, requiring me to locate issues and hand-water plants while arranging repairs. I notified the company and, as of October 5, stopped receiving responses. Mid-project I raised concerns that the work wasn’t being performed correctly and was assured it would be fixed and covered by a six-month warranty. Despite that, the system continued to leak—twice more after October 5. A second irrigation company inspected the installation and reported: Control valves were not installed in the order we agreed. The system lacked a proper backflow prevention device, which they advised is required for compliance in Texas. Although Merced stated he is licensed in Texas, he has not provided a license number despite multiple requests. Given the repeated failures, lack of response, and the issues identified by another professional, I've tried to request a refund from both Thumbtack and Merced. This experience has cost me significant time and money.
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Strata recently redid all of the landscaping in our yard, replacing many plants that we lost in the freeze a couple of years ago. They were professional, provided us with a timely quote and did the work quickly. We recommend them for your landscaping needs.