House Cleaning reviews in Austin, Texas

Luka ChemDry has treated my carpets before, and they are always so professional, always come when they say they will and contact you in plenty of time so you don't sit home all day. This company is outstanding in terms of service, and unbelievable how many pet/furniture stains they can remove! Great company, great service! Hire them!

Maybe asking for the back and sides of the couch to be cleaned was asking for too much? It doesn’t seem like there was much attention at all to cleaning them. Also I got charged $170 instead of the $120 quote that I originally received.

At least they offered a free spot cleaner as incentive to fill out a review

I recently had my carpets cleaned by Luka Chem-Dry, and I couldn’t be more impressed! From start to finish, their service was professional, efficient, and thorough. Haitham was on time, knowledgeable, and took the time to explain the cleaning process.

The results were amazing—years of stains and dirt completely lifted, leaving my carpets looking fresh and feeling soft. I also love that they use eco-friendly cleaning solutions that are safe for my family and pets. Unlike traditional steam cleaning, my carpets dried quickly, which was a huge plus!

If you’re looking for high-quality carpet cleaning with excellent customer service, I highly recommend Luka Chem-Dry. I will definitely be using them again!

They did a great job cleaning my area rugs. Very efficient, good communication and excellent customer service!

My experience with Luka Chemdry was very positive! Haitham texted an hour before he arrived, and he was right on time. He was extremely polite, and patiently went over the pricing with me to insure I understood what services I would be receiving. He worked quietly and efficiently and his work was very thorough. My home not only looks cleaner, but feels so much cleaner as well! I’ll definitely use Luka Chemdry in the future!

Beat the next price by a good bit, was very response and quick to provide the service. We took some furniture out and asked them back a second time with the same experience. Good results and great service. Highly recommended.

Gave me a window of 9-11. Text me 5 minutes to 11 that they will arrive in 25 minutes. Called earlier in the day to confirm and told me they would be here before 1045. Can’t say anything about their actual carpet service but plan on doing nothing all day to wait for them.

Haitham was wonderful! They were professional from the start. Gave a great quote and stuck to it. We have 3 bedrooms and carpeted closets. They were in and out in about 1.5 hours.

It feels great to breath in your home again! The prior owner had cats and we thought it was clean. Now we know its Luka Chem Dry Clean!

Highly recommend.

They were great! My mattress is clean and smells good - for a reasonable price. Their communication was fantastic. I got an email confirming our time slot and a text when they were 20 min away. Highly recommend!!

Red wine + white sofa…no problem! Haitham to the rescue. He was prompt, kind, and helpful. My sofa looks great, my friend who spilled the wine was over today and you could see the look of relief on her face when she saw how great the sofa looked. Thank you for the great service!

Great texting communication, arrived on time, explained the process well and asked for my agreement before doing anything. The technician was extremely professional, polite and personable. The cleaning solution scent was slightly citrusy and dissipated quickly. My sofa looks like new.

This was an awful experience. While the business owner was kind and I think had only the best of intentions, our expensive Lee Industries couch and chairs were completely ruined. After the first ‘dry clean’, it was hard to tell how well it worked as the sofa was somewhat damp and more off white than white. When I put the cushions back together (they were staggered to let dry), I noticed a lot of places that weren’t touched at all. Once the couch dried entirely, the couch almost appeared more dirty than before.

I followed up with a text asking to reschedule a re-clean and never heard back. I called to get in touch and it rang out. Finally about a few weeks later I got around to calling again (busy family life) and got in touch. The owner agreed to come back out and see how he could help (I was appreciative for this response and his desire to do the right thing).

When he came the next time, I showed him where the couch was still dirty, as well as the bottom part of the slip cover at the front of the couch that was still dirty and had a red mark.

He started his cleaning processing, getting the couch and two chairs again. He tracked a lot of mud in on the carpet and I asked if he could please wear booties, to which he replied that he needed his shoes on for safety, and that he would take care of the dirty carpet.

At the end of the clean I was shocked to see what seemed like additional black marks that were not there before around the bottom of the couch and chairs. I asked him what they were from (his hose, shoes etc) and he said they must have been there because they would have come out if they were new. I later saw the black marks on our front mat and knew that it came in from outside in his shoe or hose (why they were around all three pieces of furniture front and back).

He insisted they were already there (and I had already paid him from the previous appointment) and while he tried extra hard to remove them, it only made the marks spread into a big mess. I was in disbelief, and when my husband got off work, he was shocked. The worst part of all however is that whatever he used to clean the couch this time, left watermarks everywhere with discolored sections (along the top of the couch and chairs, the arms of the couch and chairs, the cushions and bottom of the slip).

Regardless of the marks dispute, the couch and chairs were ruined with discoloration and watermarks.

I sent him numerous texts and pictures with no response. I called the head of the franchise and they said they can’t do anything about it but they would encourage him to do the right thing and go through insurance. I let them know I hated to have to take next steps, and would love to resolve peacefully. Still no response. So now I am having to spend extra time filling out legal paperwork to serve.

I hope to prevent this situation for someone else. No one has time or money to lose like this. Even if most of the time he gets it right. He didn’t this time, and how he chose to handle it was to just ignore us and leave us with ruined, expensive furniture.

I would like to elaborate on your response below.

1. Our couch and sofa were in great shape and hadn’t needed cleaning up until that point, where I felt they could use a refresh. I have pictures of that morning and week that show the state of our couch prior to your cleaning which I will be bringing to court.

2. As I mentioned, I did try and respond multiple times to the first clean, to get a refund as it was $500 You were kind to come back out, however it was a chase on my end.

3. We think you brought something in without knowing it and then did not take responsibility. (See picture). That aside, the watermarks and obvious cleaning stains alone (perfectly across top of couch arms and back) ruined the couch and chairs.

4. I will be bringing lots of pictures from that morning (prior to cleaning) and that week to court. See last two pictures - No black stains, no watermarks, no discoloration.

Sad to come to this. We caution others about the service you provide.

They did an excellent job cleaning the upholstery on my couch! They were very thorough, took their time, and got a wine stain out that I didn’t think would be removed even with a professional clean. I highly recommend using Luka chem-dry for your cleaning needs ! They also provided me with a free can of spot treatment to use for my home (stains spills etc). Great experience overall!

I had a great experience with Pane and Simple! Evan, the owner, was professional, punctual, and did an amazing job making my windows spotless. I didn’t realize how much of a difference truly clean windows could make until they were done. He was friendly, efficient, and clearly takes pride in his work. Pricing was fair, and the results speak for themselves. If you’re looking for reliable, high-quality window cleaning, Pane and Simple is definitely the way to go!

I relocated from Florida to Texas after staying in a hotel for 3 weeks $$$ I took what ever apartment was available big mistake until I discovered this company the two young ladies they sent came and delivered. Thank you so much.

Fast booking, 2hour window, Jessica and Carolina was amazing and didn’t leave untill everything was spot less, with the fresh smell and the clean appliances to the vacuum lines int the floor, bed made I can’t say enough, I can’t wait to make another mess and have them come back, (side note Jessica is very cute!)

I highly DO NOT RECOMMEND MAVERICK MAIDS.

I paid them to do a move out clean, and they did a horrible job. Floors weren’t properly cleaned, I had to go back and clean them myself. They completely skipped over the oven and microwave.

Had to call them back out a second time AND STILL DIDNT CLEAN THE OVEN. I then called back again and since then they have been completely ignoring me.

If you want to pay for a “move out clean”, and get charged for stuff they decided not to clean, then by all means choice them.

Save your money buy paying a little bit more for a company that takes pride in their work.

My experience with Maverick Maids started promising but ultimately left me extremely stressed and frustrated. I booked them for a move-out clean as we were selling our house in Georgetown, and had just moved to Leander. The person I booked with, Victor, told me there was a 45-point checklist each cleaner went through for the house including windows, baseboards, appliances, vacuuming, etc, and the list included all the things we needed cleaned so we booked the service. The cleaners cleaned most of the house well, but unfortunately neglected to clean the inside of the appliances. I called the next day when we discovered this, to have them come back to finish the work as the fridge and oven in particular were filthy. They promised to remedy it quickly and would call me back with the time they could come. 5 different days and times came and went when I drove across town to unlock the house, only for them to cancel last second. They claimed to have come out one night to clean but said the doors were locked. I came the next morning to find the doors unlocked. They then said they could come on Friday, which happened to be Good Friday, but had to get back to me on what time. Friday I tried calling, emailing, texting, and couldn’t even reach a voicemail so again the appliances were not cleaned. At this point our buyers for our house were complaining about the dirty appliances and so I had to spend 5 hours of my Saturday scrubbing all the appliances by hand. I asked for a refund because by this point the time off work driving back and forth and the effort I had to go to just to get the appliances cleaned was driving me to panic attacks. They refused any refund at first, and only after much debate agreed to a $50 refund of the $440 price they charged. I never even received that. So all this to say, if you still choose to use this flaky and unprofessional service that could not do what was promised, use a credit card so you can do a chargeback if your experience is the same as mine.

If I could I would give them 10 stars.
The absolutely best company I have ever used. They are fantastic. Highly recommend.

Deep cleaning is not worth your time or $
$2600 I expect better quality service and cleanliness.

We had them clean after my son moved out. They were very professional and trusting!! Would highly recommend them!! A bachelor pad isn’t the easiest to clean but I give them a 5 stat!!