House Cleaning reviews in Austin, Texas

These guys are amazing!! So kind and thoughtful. Justin came over and helped us get our pool going... when I didn't have all the parts, he helped me order the correct ones and came back the next week to help me get it working. Incredibly professional, knowledgable and kind. I highly recommend working with them!

Top quality and customer service. They always communicate the status of the pool, equipment and the water. We had some older equipment and electronics that were problematic and Sterling always figured it out and taught me how perform the maintenance myself which I really appreciated! Hire Sterling, you will be very happy with their service.

Justin was so helpful. During snowpocalypse 2021 we lost power and our pool filter froze and cracked. We had been trying to get someone out to fix it for weeks but most other service just said no because they were overloaded with repairs. When I called Justin he was overbooked as well. However he was truly helpful and even though he was overbooked, he put me on a standby list and got out to us in a matter of days. Thank you!! We will be calling you from now on for pool repairs.

I can’t say enough good words about them as they are so professional and responsible. During the winter storm in Austin those days, it was terrible! Justin and his team sent out the email ahead of time to teach us how to do with pool to deal with freezing weather. Then when storm came and everyone’s power out, he just followed up to notice his customers what to do with the pool in this situation. His family are out of power for 62 hours now, and he still thinks about his customers and said they will check everyone’s pool back to function first and then follow up with regular service. I truly feel that they do care so much about us and their service is above and beyond!! If you are looking for someone to take care of your pool, they definitely the best choice!

This is truly a 100 percent satisfaction guaranteed business. Not too many of them around so it was great dealing with them on both occasions that I required their services. I would not hesitate to call upon Merit Pool Care again if needed. Thank you for your good work.

5/23/2020
I don't write many reviews, but I thought that the level of service (not to mention kindness) that we have received from Justin, Chelsea, and Sterling Pools absolutely warrants a review!

Bear with me, but I think it's important to share how I came about meeting Justin. When we were getting our old house ready to go on the market, we discovered that pump on the jetted bathtub we had was leaking, no plumbers would repair it, and the pump was discontinued. I cold-called Justin on a whim because his name came up when I searched hot-tub pump repair online. While this was not something that he could fix (it was a bathtub, after all, not a hot-tub/spa), Justin was the only person that even took the time to not only speak with me on the phone, but tried to help me troubleshoot and think of other ways to solve my problem. Before we hung up, I let Justin know that our new house had a pool and I would be contacting him for service after we moved.

I did just that! Justin walked my husband through pool school, and has serviced our pool every other week since we moved in. As if he wasn't already providing stellar service (letting my husband follow him around and learn the ropes during each visit should really have it's own fee schedule - lol), but after we reached out last night with some concerns via email, Justin paid us a visit early this morning to help us get things back on track so that we could enjoy our pool this holiday weekend!

Customer service, that is this knowledgeable, and has a family feel is just so hard to come by these days, and Sterling Pools excels in that space! They have customers, and recommendations, for life in our family!

I have been an Austin homeowner for 25 years, but lived out of state for the first 18. I've gone through a succession of pool cleaner/maintenance companies this entire time. A neighbor recommended Merit Pools, and have found my experience with them to be the best of the dozen or so companies I've worked with, so much so that I decided to write up a review. Their technicians are by far the most reliable, thorough, and polite crew. Problems I've had with motor parts, etc., are always remedied promptly and affordably. This has been to crucial to my pool's maintenance, especially during these trying winter seasons. I highly recommend this family-owned and operated great service.

Had done business with your company to replace a chlorinator during the "Big Freeze" and it was outstanding. When my pool pump recently broke they were the first to call. Service was prompt, the technician was professional and entertained any questions I had. The office staff is very professional and kept me well informed. Note: I was on vacation in Europe when my son told me the pump broke. I called them from Europe and we got things started right away. Outstanding company to do business with!

When we purchased our new home we were so excited it came with a beautiful "cocktail pool spa"... but we've never owned a pool before so we were completely in the dark about where to start with pool care. We got Merit's info from the previous homeowner. Justin came out to our place and walked through our entire pool system. We liked him so much, that we hired them for our weekly pool maintenance. We cannot say enough about how responsive and extremely professional they are! Justin, Chelsea, and the whole team really care about our satisfaction and we appreciate them so much! Our pool/spa is beautiful and "available to use" year-round with the help, care, and maintenance of Merit Pool Care. I highly recommend them!

After weeks and weeks of rain, our beautiful pool turned green. Not like grass green, but like swamp green. After trying several things ourselves we called Sterling Pool. We'd received a postcard from them in the mail several weeks before and I loved that they mentioned they were a women-owned company.
Justin gave me a prompt quote and was so friendly. He was also happy to share any pool-care knowledge he could with us since we'd just bought this house a few months ago and were new to pool ownership.
We're so happy with the level of service and care and determination Justin provided in getting our pool back to blue. And we hope to continue using their services on a regular basis going forward.
The pics speak for themselves :)

Gary did an outstanding job with our pool! He replaced our liner and installed a new salt system, and everything turned out perfect. The work was finished right on schedule, and the area was spotless when he was done. We’re excited to keep using this pool service company here in Austin for many years ahead!

i've been using this pool cleaning service for a while now and i am very happy with everything. our regular pool cleaner, brad, does a fantastic job each week. he is careful, pays attention to detail, and always puts in the effort to keep our pool in great shape. brad takes the time to talk with me every week and has helped fix problems like heavy calcium buildup and other pool issues that came with our house when we bought it. he always explains things clearly whenever i have questions about how the pool works or what needs to be done. we are also starting a full pool renovation, and gary has been excellent at getting things moving. he took the time to tell me why the pool surface was coming apart and how they could fix it. he even showed me some other pools the company has remodeled nearby and shared a lot of helpful information about the whole process. brad and gary really show what great service looks like. because of their hard work and friendly attitude, i will keep using this company for all my pool cleaning and renovation needs. living in texas, keeping the pool clean and ready to use during the long hot season is important, and i'm glad to have such a reliable team.

We are absolutely thrilled with our new pool, spa, and outdoor living area! From the very first meeting, the team helped us design a pool that was just right for our family, and they made the whole process smooth from start to finish. We know building a pool is a big project and can feel overwhelming, but we always felt confident in their hands. Damian and Nicholas were our project managers, and they made sure we were updated every step of the way. Communication was excellent—they always answered our questions quickly and explained everything in a way that was easy to understand. If we could suggest anything, it might be to add an online portal for updates, which could make it even easier for new pool owners like us to stay informed without needing to reach out so often. Still, any time we had questions, Damian and Nicholas were quick to help. Watching the pool come together was really exciting. Each crew worked efficiently, and there was always a team to clean up the area and keep everything tidy. We waited a little while to write this review so we could really enjoy our pool and spa—and we’re loving every minute of it! We’ve also been busy adding our own touches with landscaping and decorations to make the backyard truly ours. Taking a swim or relaxing in the spa after a long day is the perfect reward. We’re so grateful for the hard work and care that went into creating this special place for our family to enjoy for years to come! Highly recommend this pool company to anyone looking to create their own backyard oasis.

We first contacted Royal Blue Austin Pool Service when our pool developed a leak and needed expert attention. Nicholas and his team quickly found the source of the issue and took care of it efficiently. Since then, we’ve relied on them for pool resurfacing, moving some pipes, and fixing or replacing various pool parts. The quality of their work is excellent, and their professionalism really stands out. We’re very satisfied with the service and would gladly recommend them to anyone needing pool care.

We recently had our pool and backyard patio completely renovated, and the results are fantastic. Our pool was upgraded from plaster to a pebble finish, which looks beautiful and feels great. The old decking was replaced with travertine tile, giving the whole area a fresh and updated look. They also rebuilt our pool fountain, updated the outdoor kitchen, and turned an old fireplace into a modern fire pit that we use all the time. Gary, our project manager, did an excellent job coordinating everything and keeping us informed along the way. We made a few changes during the project, and Gary and his crew handled them quickly and professionally. They made sure everything was just the way we wanted, even making adjustments to the tile alignment when we asked. The whole team was friendly, helpful, and always focused on making sure we were happy with the work. Our backyard looks brand new and is perfect for enjoying the Texas heat. We highly recommend this team for anyone looking to upgrade their pool and outdoor spaces!

We hired this pool service company in Austin to build our new backyard pool and spa. From the start, they were upfront and honest about their process, letting us know that building a quality pool takes time and that communication might be a bit slow at times. Throughout the project, we noticed that scheduling sometimes depended on when subcontractors were available, so there were a few delays along the way. If you’re thinking about building a pool, I’d suggest being ready to add a few extra days or even weeks to your original timeline, just to be safe. Even though the project took longer than we expected, the team made sure everything was done right. Gary, our pool designer, did a great job bringing our ideas to life. There was just one small hiccup in the design, but he worked with us to get it sorted out. Nicholas, who handled most of the communication, was helpful, and we could see some improvement in keeping us updated as the project went on. Liam stepped in during the final stages and really impressed us with his great communication and follow-through. He made sure all the finishing touches were completed just as promised. Now that the pool and spillover spa are finished, we’re really happy with how everything turned out. All the inspections passed, and we’ve already started enjoying our new pool. Building a pool can feel overwhelming, but in the end, this company delivered a beautiful result, and we’re glad we chose them for our pool service in Austin.

We had our pool acid washed and the results are amazing—it actually looks like we got a brand new pool surface instead of just a cleaning. The team stayed right on schedule, and Nicholas always got back to us quickly whenever we had questions. Even though their price wasn't the lowest, their great reputation and the excellent service we received made it completely worth it. We’re really happy with how everything turned out and appreciate the way they took care of our pool here in Austin.

We have been using Royal Blue Austin Pool Service for several years for weekly pool cleaning, equipment maintenance, and repairs. Their service always goes above and beyond what we expect. We recently had our pool’s water feature renovated, and from start to finish, Nicholas and the team did an outstanding job. They showed up on time, communicated clearly, and always followed up to make sure we were satisfied. Our new waterfall looks amazing! We are more than happy to recommend their pool cleaning and maintenance services to anyone in Austin.

The only place I bring my Persian rugs

Great Rate, and they did a fabulous job through out the whole house for the exact price quoted! Very happy with the results. :)

Although the expense of clean I ng oriental rugs seems steep, the quality cannot be overlooked. We soon forget the price and long remember the quality. Just saying...