House Cleaning reviews in Austin, Texas

My cat unfortunately peed on a feather sofa cushion and these guys took me the same day and somehow got the smell completely out! ❤️

I had them come in to provide me with an estimate to repair a corner of my carpet as well as clean the carpet once the repair was done. Mark seems very knowledgeable. We set the appointment for the following Friday at 9 AM, I explained I had a meeting set for 1:30 and would need to be done before this time. He called the office and confirmed the appointment and the availability of the crew and equipment. It is now noon and they are a no show. Mark did call this morning at 9:30 to say the crew had another job but would be here shortly. I phoned his office only to be told they are still on the other job and that the dispatcher thought the job was to start at 1PM? I have had to camel my meeting and still have no idea when they will show up because the dispatcher did not know where they were at?
I hope they do good work or I will have wasted a day of my life and screwed up the schedule of several business associates for nothing. At this point I would not recommend them as they seem to value their time more than they do their customers. Why set an appointment a week in advance if I'm the only one sticking to it?

Follow up, once the crew arrived they were friendly, knowledgeable and did a great job, even taking pet stains out that other cleaning services have not been able to in the past, my carpet is off white so you can really see the slightest stain. I would recommend their work and hope the scheduling issue was not the norm. If they would have been on time I would have easily given them 5 stars.

Came to clean my apartment carpets before we moved out. They were reasonably priced (we’re pretty far out of Austin) and they were very professional. Mark was very friendly and knowledgeable. I highly recommend hiring them for your carpet cleaning needs!

Absolute worst experience - they stole my money and do terrible work

DO NOT USE THIS COMPANY. They only accept cash (red flag #1) so they can keep your deposit when things go wrong. The work quality is embarrassingly bad - I can’t believe they’re still in business.

Here’s what happened: They took my deposit, then refused to take responsibility or issue any refund. When I tried to resolve this professionally, they were dismissive and threatening.

The financial side is a complete mess - Olivia Guerrero “lost” my receipt and tried to claim I never paid. How does a business lose payment records? It feels like they’re running some kind of scam operation. She also has Dementia but won’t admit it, it’s sad to see.

Mark Guerrero runs this operation and clearly doesn’t care about customer service or quality work. I’ve dealt with difficult contractors before, but this was something else entirely. They seem to prey on people who need work done, take advantage of the cash-only policy, and then leave you with no recourse when they mess up.

Save yourself the headache and money. There are plenty of legitimate, professional companies out there who stand behind their work and treat customers with basic respect. This isn’t one of them.

UPDATE: Still fighting to get my deposit back months later. They’re now ignoring my calls completely.

I had used HA GUERREO in the past, and it seemed to go well. But this time they lost my order. I had to call them three times to get the rugs delivered. Finally, they were delivered when we were away. I paid in cash and I got a receipt thankfully. Our dog sitter received the rugs, and he immediately noted a very foul smell coming from one of the rugs.

our dog sitter received the rugs, and he immediately noted a very foul smell coming from one of the rugs, When the rugs arrived, they were filthy and they smelled so bad that we had to put one of them outside.

I had them cleaned because the dog had Peed on the rug. This is why I sent them out. But they came back as if nothing had been done to them they were not cleaned at all. But they did charge me $800 for the service.

I feel robbed. I think they just rolled the rugs up and stuck them in a corner lost them and then charged me $800. I think I need a refund so I can hire someone else or they need to call me right away.

I know they stay in business with a public school contract, but I’m beginning to wonder if they treat their customers well anymore.

Easy scheduling, great service, and excellent price. Everything was amazing. I recommend it to everyone.

Daniel and Bonny do fantastic work! I would recommend them to anyone. They reliable, friendly and thorough.

Daniel and Bonnie provide a detail orinted and thorough approach to cleaning. I highly recommend them if you want an immaculate home Every Time! They are the Best!!

Daniel and his crew are incredible. Very responsive, communicate well and do an incredible job! I highly recommend them for your job!

They've been cleaning our house for a long time. I'm super happy with them. They are so cheerful, helpful, and efficient. They remember the order my husband likes the rooms clean and specifics about the family too. I am so thankful we found them.

I have been using D&B for well over a year now on a regular schedule. They are professional, communicate well and do a great job with a houseful of pets. Very easy to work with and I highly recommend.

Daniel and Bonnie are fantastic! They are incredibly professional, detail-oriented, and very dependable when cleaning our house. Highly recommend!

Bonnie and Daniel do a fantastic job! They are very thorough and leave my home sparkling clean. Trust worthy and professional. I highly recommend them.

I cannot recommend Daniel and Bonnie highly enough! They go above and beyond every single time they clean. When I had my baby, they thoughtfully purchased and used baby-safe cleaning supplies—something I hadn’t even considered myself, and I was so grateful. They are incredibly kind, considerate, and truly experts at what they do. Their attention to detail and genuine care make them an absolute joy to work with.

I have been using Daniel and Bonnie for Cleaning services for about two years now and they never disappoint! They genuinely care about doing a good job and have built this business as their passion and I’m always incredibly pleased with how they leave the house after cleanings. They are also so trustworthy that if I can’t be home, I feel comfortable just giving them the door code and allowing them to complete service without me there. I highly recommend their services.

Daniel and Bonnie, along with other members of their team, offer a stellar cleaning service.

The high quality service, communication, and the professional standards differentiate their company from others in the area. I’ve evaluated with several different local companies, but D&B are the best of the best.

If I ever move. I’d want to be able to bring D&B Seven Star Service with me. I could only give them five stars here, though they deserve the full seven!

these guys are total pros - I didn't realize how good the pool tile could look again! -

Made our pool like new and Kyle is wonderful to work with.

The guys at pool tile restoration helped us get our pool in great shape to help sell our home! This team will definitely be gaining our business on our next pool projects!

This company is outstanding. They were able to get rid of the calcium buildup on pool tiles completely. My pool tiles now look like new. If you need your pool tiles cleaned, this is the only company to call. They are professional and courteous and prices are very reasonable.....good value for money.

Kyle did an excellent job cleaning our plaster tile and surrounding stone. Our pool looks like new. He took extra care to keep the more porous stone looking good while blasting away years of calcium buildup on the plaster below. You could tell Kyle really takes pride in his work from start to finish which is what you want when having someone do this kind of detail oriented work. We are very happy with the job Kyle did and would definitely recommend his company to others for tile restoration work!