Landscaping reviews in Austin, Texas
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We have used WellSpring Services for several years . I’m here to mention TRAY for his exceptional efforts in taking care of our backyard by thoroughly blowing out the leaves neatly and always doing a great job on his turns .
Thankyou TRAY . We need more people like you ! -
This company is the very best in Austin! Augustine was able to help us out in a time of need. He was great and communicative through the whole process! I will always recommend him to help out.
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Simply beyond excellent! Chris, the crew chief, always checks in with me when they arrive. Together we discuss what needs to be done beyond mowing -- specifically, which of the multiple planting beds needs attention. This is truly inspired customer service, and I couldn't ask for anything better.
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Wellspring is a company who works with you and is very reliable. I enjoyed speaking to Augustine he was very helpful in helping me fix a mistake from my last lawn company I would definitely recommend them.
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I would highly recommend this company. The crew members were friendly and professional, particularly Augustine Ramirez. His precision and attention to detail are what makes this company stand out. He never fails to go the extra mile. Thank you for what you do.
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I received two invoices much higher than normal. I called and talked to Lee in the office and she explained that each of the invoices were for repairs to the lawn irrigation system. I commented that this was much higher than I was expecting and I was disappointed that it was so high.
A few minutes later Lee called me back and said that she had performed some investigating on her own and had found that I had been double billed. She then explained that the appropriate credit would be placed in my account.
Lee did this on her own. I had no idea that she was checking the charges and she made sure that I was treated fairly. This is the way to earn loyal customers and I am one of them. -
Kirk and his crews have been helping us with all our lawn care needs for 2 years. They are so professional and conscientious about their work. If it has rained too much, they will not risk ruining the lawn just to keep their schedule. I am so appreciative of that fact! Highly recommend this company!
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Such a great locally owned landscaping company in Austin. Owner, Kirk Slack, is wonderful to work with on all different types of jobs. From weekly lawn service to preparing a yard before listing your home, Wellspring is efficient, fairly priced and always there to help. I recommend them to clients every chance I get.
Jan Moreland
Realtor
Moreland Properties -
They were great in the beginning but towards the end they kept breaking and cutting my light lines. One stepped on my gravel completely smashing it and I never heard anything from them informing me they did that. I had to find out via my ring doorbell camera
I will say the owner is super nice and helpful. He went out of his way to grab me a new extension cord since they cut my original -
So many great landscaping companies, DO NOT hire this one!!! I watched Wellspring Landscape Services workers blow leaves under and over my fence to clear out a customer's yard. When we brought them over to show the issue, they denied it and refused to address their mess. They also cussed at me while I was explaining the how their laziness damaged our fence, and began filming my partner as he asked them to leave our property. What a circus.
Edit: Sickened by the response - Particularly the insinuation that there was any sort of minority discrimination involved. I'm a Hispanic woman who was being told by two men - in a very unfriendly way - that I didn't see what I saw. Also... funny how our fence is ONLY warped TOWARDS our yard, SOLELY on the side that's serviced by this company. 🤔 Doesn't seem very natural to me, Kirk. The lies are just too many to count. You forgot to mention how they began recording AFTER refusing to leave our property when asked. Sad to know that not only were these rude men congratulated, but that they're using literal lies as a basis to educate future employees. -
Jimmy and his crew with Wellspring Landscape go above and beyond on making my yard look beautiful. When they leave my yard looks like a manicured golf course. GG in the office is always helpful and answers my questions. I can tell they all take pride in their work. Thank you Wellspring!
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Wellspring did an excellent job of cleaning up a very neglected front and side yards of our house. They were prompt with coming out to give an estimate, scheduling a service time, and showing up on time. Much the surprise of not only me, but our neighbors, they were quiet, cleaned up, and before we knew it, gone! Amazing - we are not the eye sore house on our block anymore
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I’ve been a customer with Wellspring for over five years using an array of their services ranging from regular lawn services, tree & bush pruning, and annual mulching. Prior to engaging their services, I used three other vendors within the same amount of time. Wellsprings is simply a “Step Above The Rest.”
In retrospect, they are the BEST by way of delivering outstanding customer service and satisfaction, product deliverables, and cost. Not to mention, they regularly communicate with their customers with business updates/circumstances, organizational changes, and special offers & promotions.
Most notably, Wellspring publicly recognizes employee contributions, which from a HR Professional’s perspective is not only outstanding, but unheard of within the landscaping industry. I can attest to a few of their many “A” players, such as Will (admin) & Augustine (landscaper), whom have been nothing short of stellar, professional, and truly represent the BEST of Wellsprings values over the years. I look forward to our continued partnership for many years to come! -
I requested a quote for removal of dead shrubs and clean up of flowerbeds in July. They were timely in coming out to assess my yard. They told me that it would be a couple of weeks and they would email my estimate to me. It is now the end of September and still do not have a quote. I have called numerous times to follow up since July. Every time I call I am told they will text or remind the person working on the quote and that I should have it soon.
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Wellspring Landscape Services is a great company to use for your bi-monthly mowing duties, trimming, blowing, cleanup and any type of yard projects that you need. I've been using Wellspring for over 5 years. They truly care for their customers. I recommend them to anyone who asks what lawn service I use.
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We have been using Kirk and his team for many years. They keep our personal home looking fabulous and do make-ready for many of our Clients (who soon become regular customers, too). They are detail-oriented, work hard, show up on time and are very Customer Service-oriented. We recommend them as often as we can!
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Tray did a great job, very friendly and showed up nice early and knocked it put of the park. I’d def recommend these guys for your lawn care.
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Been using these guys for a few years now. Very good work, even had two neighbors start using them because my yard looked so good. In the winter, they will hire out their guys to do odd jobs for you at a discounted rate. Owner and his operations manager are very good at communicating and will meet you at your house to go over any special requests you have. Highly recommend them.
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I have used Wellspring's lawn services for many years. They do a great job with my bi-weekly lawn maintenance and take care of the special items I have asked for every week. They communicate well when there are delays due to weather as well and try to accommodate when I need a special cleanup due to guests.
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Don’t hire this company. They were supposed to do a diagnostic on my irrigation system and they turned everything off instead of setting the system to run properly. I was out of town and got back 2 weeks later to dead grass. They eventually took responsibility for turning it off, but didn’t offer any solution or compensation. I was stuck dealing with it. Also, they broke my patio door by hitting it with something and the glass shattered, then they tried to say it was like that when they arrived. I also have a pool and asked that they not blow grass in it since it clogs the pump and filter. I repeatedly had to call my pool guy to come out to fix the issue after they mowed. Finally, I asked for my service to be paused while I figured out if I was going to find a new company. They still kept charging me and it’s been over 6 months and still have not gotten a refund. They said it’s on credit for me to use and I don’t want to use them. They take zero responsibility for their faults and always blame it on someone or something else. Also, they contract out most the work they do.
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Kirk is a genuinely good guy. He runs his company on solid ethical principals, he insists on having his crews provide excellent service, are responsive, even if we have sudden changes on something needing to be done in the yard.
Highly recommend Wellspring