Landscaping reviews in Austin, Texas

4.6 based on 3079 reviews Back to the listing
    1

    When Greener Pastures sold (who were excellent communicators and punctual - I miss them) Wellspring took over their clientele. The communication with Wellspring was poor and the billing and notice of services was inconsistent. I reached out to customer service to shed light on the issues and cancel my service and the CS representative did not even attempt to acknowledge the errors that were made.

    On a positive note, the Wellspring crew does excellent work on landscaping and pruning. I wish the communication and billing had been better but alas this company did not meet my expectations.

    5

    Wellspring has done a fantastic job. The team is very dependable, and if something goes awry and they need to reschedule, I hear about it well in advance. What used to take me easily 2 hours by myself is done in less than 30 minutes, and is a far nicer and neater job than I could ever do myself. I only wish I could have worked with this team sooner. Thank you for great service and great communication!

    5

    We have been very satisfied with Wellspring Landscape Services. After being unsatisfied after using other yard companies in the past, it's very refreshing to finally have a company that shows up on time, has fair prices, and does a fabulous job. They are very easy to communicate with over email and by phone and are incredibly responsive to any needs that arise. Our yard always looks wonderful and the crew is always very diligent and hard working while they are here. I would highly recommend Wellspring to anyone looking for a reliable and trustworthy lawn company!

    5

    I have tried so many landscaping services throughout my time here in Austin...none of which I would ever recommend! Wellspring Landscape Services was a true God send! They work extremely hard on my large property, respect the integrity of the community, and they provide unbelievable personal support from their customer service. Only the best work with the best as I always say! Will is one of the coordinators at their home office. He is super kind, knowledgeable, and quick to get back to you! The best part of this company is having the ability to speak with Kirk Slack, the owner and founder of the company. He is available to discuss any of your landscaping concerns. He has done amazing work on my property and has even communicated with our HOA on my behalf to ensure a successfully approved project. He is one of the nicest guys I know here in Austin and he is very reasonable and considers his clients and their pets like family. If you are looking for a company that actually caters to their customers and want what’s best for them in their busy lives...look no further.

    5

    Amazing service, very professional, my backyard looks amazing ! Ruben is a real pro 💫 Also customer service is very good . GG is a great person to communicate for any question and support !Highly recommended

    1

    I would be wary of using their services. On two separate occasions, my sprinkler line has been cut by their machines. Even though she offered to have them come and look at it to make sure that it was their fault, I had already had it replaced. And then, their weedeater literally ripped off four branches of my hibiscus plant. Normally, that wouldn’t be a big deal, however, I’m not a plant person and I have been able to keep that plant alive for over a year. It’s very disappointing.

    3

    ***Changed to three stars thanks to Will for calling me and advocating for change to be done for the business. I’m hoping to try this company out again soon.

    It makes me sad to give a one star rating to a company that is spoken so highly of, I looked forward to having services completed by Wellspring but from the start it’s been nothing but stressful and miscommunication. They discussed with me weeding services and mowing. The weeds in my backyard were grown very high and my husband and I needed someone to come out and pull them and treat our yard. On the phone they took my card info and address and signed me up for weeding services, I never heard back about scheduling so I reached out again and was told I couldn’t do just weeding services, I had to have their mowing services included too. So I said fine and figured it would work out in the long run because I will need mowers in the spring. They also had someone come out to my house who asked me if I wanted my flower beds done. I said I would consider it but mentioned once again, my only concern is the weeds in my backyard. I talked to three different people, one woman and two men about wanting the weeds in my backyard done so I was very upfront from the start. They send their guys out to my house, they mow the front yard and leave. Don’t even come into my backyard. I called them, the man on the phone said they came out to mow and do the weeding in my front flower bed, there was only grass in the flower bed not weeds and I said I would consider that service, not that I wanted it. So that was where more miscommunication happened. They tried to help and sent their guys back out to me and then they mowed my backyard and cut down the weeds but did not pull them or clean up their clippings. So now my yard still has weeds everywhere in the ground, clippings all over my yard, and a lawn mowed that didn’t really need to be mowed. I called frustrated again and the first person to ever say this to me was that they “only treat weeds in flower beds.” Well nice to know now. Never would’ve contacted the business in the first place. I have never seen a more disorganized business and lack of understanding for consumers needs. Sad to not have the experience others had. at least I got 50% off on the charge for the weeding services for the inconvenience and miscommunication. Definitely taking my business elsewhere. Pictures are of my yard after they came.

    5

    This team of Chase and Jennifer are incredible. We make the outside of the home look incredible with siding, windows, roofing and gutters and they come in and finish the yard and the landscape architecture to take the property to a new level. Thank you so much for the partnership and for always doing a good job with taking care of the customer. That’s the most important thing always.

    5

    Customer service was awesome

    5

    Great experience. 10/10 would recommend.

    5

    Our garden looks outstanding, and it's fair and reasonable as well.

    5

    This company shows up on time,gives great pricing and has a flare for landscape design. Charles Rice has integrity and will treat you right!

    5

    Excellent recommendation and incredibly helpful. And outdoor living space is the talk of neighborhood . Thanks Charles Rice has integrity and will treat you right !

    5

    Violet crown landscaping crew is very professional and efficient I would definitely recommend for any landscaping needs!

    5

    Our gorgeous outdoor living space is the talk of the neighborhood, all thanks to Charles. They produce the best quality job possible.

    5

    A+ experience...quality consultation, fair price, timely finish, excellent work. Would recommend to anyone and will definitely use on future landscaping jobs.

    5

    They had a well-trained, timely, and professional team. We can't wait to show off the peaceful, inviting area they created in our garden.

    5

    For our property, they created and put in a lovely, drought-resistant garden. We are ecstatic with the outcomes and heartily endorse their services.

    1

    Violet Crown came to my home more than three weeks ago to get measurements and information about a proposed landscaping project. Since then, nothing. No bids, no estimates, no plans. Even though I reached out to them twice to follow up.

    Maybe my project was too small in scope for them - I wouldn't have thought so - but I don't know. Maybe the individual who took the information/measurements left the company. Again, I don't know. Whatever the reason is, I don't know.

    Because the company has essentially ghosted me. Highly unprofessional.

    5

    Excellent recommendations and incredibly helpful. They were fast and reliable and made the process so easy and efficient and helped me in a pinch. Would absolutely recommend them for the yard and landscaping of your dreams!

    5

    The owner of the company is knowledgeable about all aspects of his work in construction. It’s not just concrete or sheet rocking but as well as designing. His ability to look at the project and evaluate it was amazing. He understood what we wanted and incorporated into his work. His work ethics made me comfortable with his ability to accomplish his work.