Landscaping reviews in Austin, Texas
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We had Robert and Moses at our house for about 8 hours to trim and clean up our plant beds and an area behind our house. They were amazing! We had a list of things and I thought it would only take about 3 hours. I underestimated the amount of work we needed done. They stayed well beyond the 3 hours I requested. They worked until there wasn't much daylight left. They went above and beyond for us. Robert and Moses, thank you!! We appreciate you!
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I have gone through several lawn maintenance companies and honestly this is the first time we've been truly happy with our service. It takes care of itself on a regular schedule of your choice, they are very thoroughand leave our place looking great in less than 45 minutes. If I actually have any concerns, I simply email the office staff and they are very quick to respond. They go above and beyond for customer service and they are affordable too. Keep up the good work.
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We have been using their service for a couple weeks, their guys are here promptly like clock work as scheduled. Everything is taken care of beautifully. Our back yard is on a hill and a challenge to mowe but that didn’t stop them. I’ve also spoken to their office staff and had a very pleasant interaction. I’ve had landscaping companies fail me before with no shows, no notice, terrible customer service so I am extremely happy to that I found this company. Worth every penny.
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If you have searched for new full service lawn care service lately you know the struggle! Wellspring was quick to respond with an initial yard clean up the following week after sign up. Dixie was a dream to work with and even did a walkthrough the morning of first service initial clean up with the team and her notes making certain they knew exactly what the expectations were. That kind of detail sets any business up for success! And what a thorough clean up, mowing, trimming, pick up, and blowing it was!! Joe and his crew went the extra mile to make sure they left the property looking immaculate. If you are looking for full service lawn care I highly recommend you give Wellspring a call.
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Found them online after we moved into our new house. They were very responsive and helpful setting up our services. They have been great with our lawn maintenance and communicating with us on schedule changes, etc. Highly recommended to anyone in the south Austin area!
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I first used Wellspring Landscape when I purchased a deal on Angie's List for yard clean-up. I was so impressed with their work that I have contracted with them for the last several years for my yard work. The crews do a very thorough job of mowing, edging and cleaning up afterwards. My yard has never looked so good,. I can always tell when they have been there because my yard, driveway, sidewalks and porches look so neat and clean.
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We are using Wellspring for our tenant property and have relied on Augustine to estimate and schedule our one-off and regular lawn maintenance services. We now live pretty far away so I appreciate that Augustine will communicate via text message or call and that I can depend on him to give me an accurate picture of the work that needs done to maintain our property when we can’t see it ourselves.
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Wellspring has been fantastic for us over the pst several years for both regular lawn maintenance and special landscape clean up projects. Their crews are reliable, friendly, accommodating to our requests and leave our property looking great. Kirk and his office also do a wonderful job at proactively informing their clients about holiday schedules, as well as upcoming cold weather and offering preparation tips. I highly recommend Wellspring!
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I requested an estimate with Wellspring based on the positive feedback I'd read online. I originally requested the estimate early Monday morning explaining I need mowing & small brush pickup by the weekend. I was told they would call or email me with estimate shortly. After not hearing from them by Wed, I called back to follow up and was told they must have had a wrong phone number and email address on file. Ok, that happens (even though we confirmed my contact info over the phone). David finally calls me later Wed afternoon where I explain again the service I need for a property I recently moved out of...he advises he'll be out to the house and will contact me with an estimate, which was basically the same conversation I had on Mon. Friday rolls around...no call. I had to follow up AGAIN for my estimate and was told they plan on being out there to check the property same day. Come 3 pm on Friday, I finally receive my estimate with several items tacked on that I did not request over the phone. My estimate drops from $650 to $466. After being advised it's $40 for the mow, the rest is pickup and hauling, I request the mow, as it's at least SOMETHING I can get done before the weekend. Nope, can't do that either, as the excuse provided was they use commercial mowers and the leaves will leave a mess if not picked up and hauled off first. So from Mon morning to Friday afternoon I have nothing done and now have to ask a friend to help last minute, as I no longer live in the area. I'm sure Wellspring does a great job once the job begins, but the service I received and time it took just to get an estimate was nowhere near what was advertised on their website.
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I've used Wellspring for 10 years. Consistently pleased with their service and responsiveness. The crew of Brian, Tyler and Mark were on site this past Saturday to clean up all the dead plants from our terrible winter. Friendly. Knowledgeable and responsive. Great crew!
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We have used a variety of different landscape companies in Austin, from small family owned companies to large companies who claim to have the best service in the area. Unfortunately, we were consistently disappointed after just a few weeks. That is until we found Kirk and Wellspring Landscape Services. If I have a request, I get the owner on the phone immediately, and my requests are satisfied promptly. They never miss a week, they never miss a request for service, and our lawns and gardens are manicured exactly as we love. They are the best that we have found in Austin, and I would highly recommend them!
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Wellspring provides quality lawn care with punctuality and responsiveness. I have used them for almost a year for a biweekly mow for my lawn.
During the latest winter storm, a decent sized tree branch fell into the yard and was blocking my neighbor's front door. Wellspring responded right away when I called, and they got the branch cleared out ahead of schedule.
The only issue I have had was some confusion over the pricing in regard to this work, and Wellspring righted the wrong by giving me some credit towards my future lawn work. They cleared up all confusion by escalating the issue and giving me a call to talk about it. -
We have been a customer for 4+ years now. Not only do they do a terrific job in maintaining our lawn and plants, but the friendliness of Kirk and others in the office make it an enjoyable experience. They have often been flexible in pulling in or pushing out a service so that our landscape looks extra nice just before we have guests or an event at our home. Also their price is very reasonable and comparable to other companies we had contacted in the past. We would highly recommend Wellspring Landscape!
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Hard to find dedicated workers who love what they do and are committed to achieving A+ results! And that's exactly what this company is. One employee in particular is Augie! Man's got the knowledge and care when it comes to his work and Job. Incredible work ethic and great attitude. Great service at an Honest price. Highly recommend!
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I began using Wellspring at the recommendation of a friend last year after hit or miss service with another company. The service and responsiveness has been exceptional and the pricing is very reasonable. I also like that I can pay by credit card and not have to worry about having cash around. I have 3 large trees in my front yard and when it came to doing leaf clean up, the team was excellent, in addition to their regular mowing services.
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I highly recommend Wellspring Landscape Services!
Kirk and his staff have exceeded my expectations in quality of work, customer service, dependability and commitment to please.
They take pride in their work and stand behind the guarantee of satisfaction. I have been a satisfied customer for over 5 years.
Choose Wellspring with confidence, you'll be glad you did! -
We have been a customer of Wellspring for 5 years and are extremely happy with the work they have done. They have provided lawn care on a consistent basis at the highest quality. As Kirk will tell you, I am very picky about how my lawn looks and his team doesn't disappoint.
The same crew does my lawn every week so, I can count on it being done right. Wellspring also does major fall and spring cleanups for me to keep the landscaping looking its best. Kirk and his crew are extremely friendly and professional!!!
I highly recommend Wellspring Landscape Service for all your landscaping needs! -
EDIT 2: After just another 4 months of using Wellspring after giving them another chance and I am going back to my original 1-star review and will NEVER use them again. After days of not receiving service with no communication, I reached out to see what was going on. Leigh told me that my service was delayed a day due to the holiday, which was fine. The next day, nothing. So I reached out again and Leigh told me that they couldn’t make it and would definitely be there tomorrow. Well guess what? It’s tomorrow and there has been no communication and no one has shown up. I’m done and will be looking for a more consistent service with better communication.
EDIT: They reached out after this review and asked to fix the issue. Within a couple of days (it was the weekend) I had a new quote and they came out and performed the services within a few days of that. The cleanup/landscaping work they did was all good - no complaints there. The tree-trimming they did was ok, except I'm not sure they have much experience with fruit trees as they did not trim any of the new growth or tall branches on the peach trees, just pruned it for canopy.
ORIGINAL REVIEW
I’ve been using Wellspring for about a year now. Their regular, basic lawn service is reliable and affordable, and the quality is fine.
However, I would not recommend any additional services. I requested landscape cleanup and tree trimming services from them. It took them weeks to even send someone out to be able to provide an estimate. Then after they finally came out, they kept saying the would provide an estimate “tomorrow” but never did. I finally told them to forget about it, and Daisy sent back a kind of snotty reply. It seems clear that they are simply another Austin lawn and landscape company that has more business than they can handle and aren’t interested in growing any more. -
We've been using Wellspring Landscape Services for a few months for lawn care. They are a fantastic, responsive service company with excellent communication. After the week of unprecedented cold & snow, many of our plants needed pruning, and our yard needed clean up. We reached out to Wellspring for help, and I couldn't be happier! The process started with Dixie's thorough assessment of every plant on our property. She came out to the house, walked the property, and provided education and recommendations for getting our landscaping looking healthy again and ready for spring! We were promptly added to the schedule and, on the day of the job, David and Travis showed up right on time, worked hard, and left the yard and landscaping looking great! Highly recommended!
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Really can't gives enough kudos here for these folks. The services are affordable, and my lawn always looks immaculate after the Wellspring guys in green stop by. On the rare occasion that my lawn care service will be late, due to weather or other natural occurrences, they always inform me before I even remember I'm due. And Leigh, the exceptionally lovely admin, is kind, always pleasant to chat with, and incredibly attentive.
Seriously, if you want a lawn service that is top quality and won't add any stress to your life, hire Wellspring. -
Wellspring is a great company to work with. We have a large yard that does not need to be mowed a lot. We have a schedule with Wellspring, but they have always been accommodating and easy to work with when we have not needed service. They are thorough in the mowing and edging. They have also done good work cleaning up our yard (like after freezes). I am comfortable with the communication with the main office, if any issues did arise.