Roofing & Gutters reviews in Austin, Texas
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Chris and his team did an excellent job with our welded railing for our tiny house. They were extremely communicative throughout the whole process ensuring that we got not only the look we wanted but also an extremely high quality, wellmade product. I highly recommend Allies for your construction needs.
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Allies provided the best experience and results possible. They're easy to communicate with and are quick to act. Within a week of large hail damage they were on site and fully replaced and upgraded our roof and gutters within two days. We chose a metal roof for the first time and its not only gorgeous but its also much quieter inside during storms. Bottom line, I felt very well taken care of, received a quality result very quickly and the price was more than fair.
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The team at Allies have helped with a few estimates and projects for us. When hail came through we got an honest assessment and quote and they even spent time educating on what would/could be covered by insurance. I have already recommended this company to my colleagues and friends and will continue to do so. If you're looking for a good group of honest hardworking team members, look no further.
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Allies is awesome!!
We had some hail damage on our roof and called Allies to get it checked out. They helped us understand our options and work with our insurance to get our roof replaced. We now have a beautiful metal roof to help protect our home. Steven and the folks at Allies were wonderful to work with - great customer service, could schedule things quickly, and the workmanship is top notch.
We also used Allies to custom build a new screened in patio that we love and is now a big highlight of our home! We will be using Allies for all our future construction projects! -
Chris & the team at Allies have been great! After being ghosted by another company after hail storm, I found Allies and it's been great experience. Chris has been very responsive from the beginning - via phone calls, texts, and emails. He explains what work needs to be completed, what my options are, and what insurance should be covering. I've never felt pressure to make a decision I wasn't comfortable with or choose a product I didn't want. This company gets it right when it comes to customer service!
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When hiring any new company, you’re always taking a chance on whether you can trust them to finish the job on time, to code, and at an honest and competitive cost.
After having two roofs redone by them, I can confidently tell you Allies Roofing are worthy of your trust.
They are highly communicative of their process and progress, transparent with their itemized costs, and executes to a high level of quality.
Allies Roofing and Construction will be my go to team for all future roofing. And, when we’re ready for some remodeling, I will be hiring them as well.
Just check out this amazing metal roof install!
Thanks, Allies! -
The people at Allies- and the work we’ve had done, especially working with our project manager Chris Mckinley, have been nothing short of amazing. They designed, built and installed a custom deck extension on our back patio - and it’s transformed how we use our backyard- Then last year they built and installed custom shelves for my husband’s movie collection. On the recent hail storm they reached out to us to make sure everything was good, and did a free inspection, never once trying to upsell or convince us of services we didn’t need. The work was fast, affordable and professional. Anytime we had a question or concern they were prompt to respond, and very up front about any and all costs or changes. Good contractors/ roofers are hard to find, but we’ve been very pleased with all of the work Allies and Chris have done for us. We’ll absolutely use them again.
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I had the pleasure of working with Steven on two major projects at my home: installing a new metal roof and building a covered patio extension. From start to finish, I was thoroughly impressed with every aspect of their service.
The entire team, from the initial consultation to the final inspection, were professional, courteous, and dedicated to delivering top-notch results. The communication throughout the process was excellent, keeping me informed of progress, timelines, and any decisions that needed to be made.
The quality of work is outstanding! My new metal roof looks fantastic. The covered patio extension was a beautiful and functional addition, and actually a last minute decision that was handled with ease.
I highly recommend Allies to anyone considering roofing or construction projects. -
Following a huge hail storm, Chris and the Allies team took great care of us and our home as we had to work through a number of large repairs from the aftermath of the storm (new roof, fence and deck re-done, entire house and outdoor structures repainted, new garage doors, HVAC exterior repair). Throughout each step of the process and each individual repair, Chris and the team provided ultra-clear communication and helped out tremendously when dealing with a very non-responsive insurance company. They were always on top of scheduling, inspecting their own work, and making sure that our questions along the way were answered. I can confidently say that working with Allies and Chris helped us to get a better outcome with our insurance provider, and with top tier quality work on our home every step of the way. We could not have been happier with the work and service provided!
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When remodeling a bathroom, a lot of communication is needed, especially when Allies subcontracts most of the work. My wife and I were generally happy with how the work was going in the beginning, but then Chris started acting strange and pushing back or trying to charge us for minor changes or unexpected work that came up as the job progressed.
Things continued to become strained between Chris, my wife, and me to the point that we got into more than one argument or tense exchange about what was covered in the contract versus what work would be an extra charge. When the tile work for the shower started, the subcontractor added a metal trim that we hadn't asked for. Chris said the trim was standard for tile jobs, but it was not covered in the contract, so we'd have to pay extra for it. When we pushed back, he wrote a list of all the "extra" work that he hadn't charged us for, and made my wife negotiate with him on who would cover what.
Toward the end of the project, we gave Chris a list of items that needed to be done to complete the renovation, essentially a "punch list" of small fixes that is normal to provide to a contractor before they finalize the job. Chris started arguing with us about reinstalling a towel holder that had been removed at the beginning of the job. He also yelled at us about all the work we were trying to have him do that wasn't covered by the contract.
I was so upset that I left in the middle of the argument, so things didn't escalate between us. My poor wife stayed with him and was able to "calm him down." Although he attempted to apologize to me, I was so fed up with his behavior by then that I told him in not-so-nice terms that I was done speaking to him and that my wife would be his point of contact to finish the job.
Chris's partner, Steven, ended up calling me about the situation. During the job, Steven had made it seem like their company was on the client's side and would do the right thing. During the phone call, he informed me that Chris was upset because he had underbid our bathroom renovation and had since been trying to make up for it in additional charges for work that wasn't explicitly in the contract. Keep in mind, we were paying a very large sum of money for the renovation, but Stephen told me that he would have charged much more and that, because the work they do is high quality, they generally charge more than other companies.
Steven ended the call by telling me to "never speak to his employee like that again." This is after his employee, Chris, had yelled and been antagonistic to my wife and me that day and throughout the job.
We had very minimal contact with Chris after the argument because of how upset we were at that point. Chris seemed happy to be finished with the job and didn't attempt to do much of a walk-through to review any issues with the work.
So, let's talk about the work they did. I currently have the worst tile job you've ever seen. It may look good from afar, but up close, you can see they used a dull saw to cut all the tile. Instead of cutting the tile properly, they tried to mask it by putting a ton of caulk, but you can see jagged edges where the caulk doesn't completely cover it.
They also left nails sticking out of the side of my house due to an in-wall medicine cabinet they installed (my siding is also falling off). Their carpentry is also garbage. They installed a "slow-close drawer" in my vanity that requires a hard push and then a shove to close it. The pocket door they installed doesn't close all the way and slowly slides open on its own.
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Steven and all of the Allies team did a wonderful job replacing my roof and building a brand new custom deck and pergola. It all started out as a roof project and I wanted the same contractor to do the deck and pergola, and Steven's team was up to the task. This was a big project with a lot of planning and a lot of details to get right and I really couldn't be more satisfied with how it turned out. My favorite part about working with Allies is that the communication with everyone was top notch. If people said they would be there then they would be there. If I had a question for anyone on the team they were easy to get ahold of. No job is perfect and there were a few things that needed fixing, but Allies took care of it and the result speaks for itself. Thanks ya'll for a great project!
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Steven and his team at Allies Roofing and Construction are simply outstanding. We hired them for a custom steel privacy fence on our deck, and the experience was top-notch from day one. They were quick to respond, provided a fair quote, and delivered on time with impeccable communication and daily cleanup.
The custom steel wall was built on-site, and its quality blew us away. We were so impressed, we immediately hired them again for a custom 9-foot steel courtyard gate. Both projects have transformed our home, adding security and earning constant compliments.
We absolutely recommend Allies for any future projects and will be telling all our family and friends. For quality, reliability, and true craftsmanship, Allies Roofing and Construction is the only choice! -
If you’re tired of dealing with flaky contractors, please read this review. Chris and his team at Allies are truly the best in the business.
We had been wanting to redo our banister for a long time, but the process of getting bids was incredibly frustrating. I reached out to more than 15 contractors—only 3 called me back, and just 1 bothered to provide a bid, which was rushed and unimpressive. After sharing my frustration with a friend, they recommended Chris and his team at Allies. What a breath of fresh air.
Communication was excellent from start to finish. Chris showed up ten minutes early to every meeting, the project was completed quickly, and the craftsmanship and attention to detail were outstanding. I can’t recommend their services highly enough. Truly a 10/10 experience -
These guys did it right every step of the way. It actually started with them NOT knocking on my "no soliciting" door. I noticed one of their reps (Lawson) skipping doors that had signs on them. I will NEVER do business with people that either can't read or ignore your request. From there, they were upfront, and transparent throughout the processes. I work with Brandon Hoeffken. He was always on time, answered all my questions, and did everything he said he would do. The job was completed in less time than anticipated and the looked better than I expected. I HIGHLY recommend and that's saying alot because I'm not easily impressed.
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Cid was a God Send for sure! He was right there as soon as I asked the day after the storm. He explained it all in laymen talk to make it easy on me and just was a straight up guy! I could see the quality of work and the caution taken for working in a neighborhood where the houses are tight. I’ll use them again.
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This is a very reliable company. After a thorogh inspection, they suggested replacing the whole roof because of multiple damages. They contacted our insurance company, the process lasted for a year, but it was successful. There was a big choice of shingles color. They also contacted our HOA to get permit for the color we chose.
The work started on time, lasted for 12 hours including perfect cleaning.
We are satisfied with this project and highly recommend these responsible guys. -
I can’t say enough good things about Cid from Precision Roof Crafters. His kindness was consistently outstanding. He came out to inspect my roof and was incredibly thorough. He gave me a detailed description what he was going to do and followed through. He made is easy for me to understand exactly what needed to be done and why. His customer service and support was awesome. Precision Roof Crafters will be Highly recommend.
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Excellent 👍
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They were efficient and had great pricing.
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Professional, friendly and did a fantastic job. On time, cleaned up after the job was completed. Couldn’t be more satisfied. Would highly recommend!
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Excellent team - I would trust Precision with any roofing job, without hesitation. It's obvious to me they care about their customers. They are a class act!