Reviews of local pros in Azle, Texas
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We have been fortunate to have Poe Air take care of our heating and cooling needs for several years. They are top notch, professional, courteous and provide exemplary customer service.
They monitor our Trane system regularly and have been very reasonable when repairs have been necessary.
My advice: Try ‘em and you’ll like ‘em! -
We have had nothing but positive experiences with Poe Air! I highly recommend him to anyone that will hear me. They are very efficient with taking care of what needs to be done and very helpful. I am glad I went with Poe Air. It eases my mind to have an AC service/installer company I can trust.
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We have used Poe Air for our heating/air conditioning maintenance and repair since Gary started the company and have only had positive experiences. The customer service is excellent. Scheduling is efficient and technicians always arrive on time. The prices have been very reasonable as well. I would highly recommend this company.
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Poe Air is wonderful! They are always very efficient and quick with repairs. Always timely, friendly, and professional. They have worked on our OLD unit for several years now and we would not use anyone else. Thanks Poe Air for your fabulous service!
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I have used Poe Air and Gary Poe for over 15 years and recommend him to my clients, as well as, friends and family. Gary and his team show up when they say they will, are courteous and friendly and always do an excellent job. Gary has designed a system for our wine cellar and installed top of the line a/c units that save us a fortune on utilities.
Lisa Poe, who handles the back office is great to work with and I highly recommend this company -
Talk about fast....Gary was a pleasure to deal with. With in just a couple hours after my call. My air was back on! Priced a lot less than expected! Wouldn't hesitate calling this company again!!
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Amazing Customer service! And really fairly priced service. Would recommend them to anyone. Poe air service had my ac back and running the same day, also helped me with my warranty on my ac unit.
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Gary and his guys are amazing to work with! Lisa, gets them scheduled in a timely manner. They are very well at communication as a company. They show up on time, work hard throughout, are trustworthy and overall an exceptional company for your AC/Heating needs! We used them to install new units on a rooftop; not the easiest install. We highly recommend Poe Air, Lisa, Gary and their crew! Thanks for being AWESOME!!
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Gary and his team are amazing. They are extremely professional and honest. Our issue(s) were not easily solved but Gary and his team never gave up. It took several days to completely remedy the issue but they all worked as hard as they could to get us taken care of. The prices are very reasonable. I highly recommend them! Poe Air now has lifetime customers with us.
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This is by far the best AC repair company that I have dealt with. If you want fast and reasonable price same day service, call Poe Air. No sales pitch, they just identify the problem and fix it.
My AC stopped blowing cold air today. I called Poe Air and within 30-minutes the technician Mark was at my doorstep. Mark wasted no time analyzing the situation to determine the capacitor was bad. Within 10 minutes of arriving my home cool again. Thank you for the outstanding service. -
Garrett, with Poe Air came out to diagnosed an A/C problem at our home in Roanoke. He did an awesome job from start to finish. He was courteous, knowledgeable, and also took the time to answer all of my questions before he left.
Bottom line,,, I would definitely recommend Poe Air. -
We’ve been using Poe Air for over ten years, and we don’t trust anyone else with our HVAC needs! Their service is always top-notch—professional, reliable, and honest. Whether it's routine maintenance or an emergency repair, they always come through. Highly recommend!!
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Excellent same day service! My elderly mother’s A/C quit working in extremely hot weather. This company sent friendly, competent people out and the job was completed. Highly recommend Poe Air.
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Gary and his crew provide reliable service. They actually try to resolve your issues rather than checking a few things and then rushing to their next appointment. I have no need to call another AC company.
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Poe air came out to fix my thermostat issue today and I couldn’t be more impressed with the service. The tech was professional and efficient and even took the time to explain to me what went wrong and how to fix this particular issue myself in the future if I ever need it again. They also arrived less than an hour after I contacted them for service.. Great prices as well. Very pleased. Highly recommend!
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Gary came out today, and WOW. Glad I called Poe Air, instead of the other local services. He took the time to diagnose our issues, and found out it was just the digital thermostat. We were able to match a TRANE thermostat to our system, and low and be-hold, it worked great! Saved us so much money.
I am a customer for life. -
When my AC unit started making strange noises, I did some research and called Poe Air. Garrett arrived same-day (super lucky there), explained what the issue was and did not attempt to sell me a new system or any unnecessary add-ons. He had all the parts needed on his truck and did not find any additional problems with the unit. Thanks Poe Air for the quick, professional, fairly priced and honest service!
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Fast, honest service. Feels like calling a friend when you need help. I won’t go anywhere else for AC and heat.
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Gary, owner of Poe Air had previously come out to check our ac condenser. Our ac wasn't cranking out cold air. A simple check revealed fire ants as the culprit. He resolved it within minutes. Then too, the outside unit was old and talk of a replacement unit got brought up, so I gave him a green light to do so. Best decision yet. He and his crew came out, and did not leave til the install job was thorough and complete, even cleaning out the blower and replacing a capacitor to ensure proper operation of our hvac system. Pricing was reasonable as well. Kudos to Gary & his team at Poe Air. Very knowledgeable and strong work ethic. I highly recommend them for any and all of your hvac needs.
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Garrett came out and replaced the fan motor on my outside unit he was done in less than an hour. I was very pleased with the service I recieved. I will continue to use them from now on.
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Had the fan on the outside unit going bad and with the freezing temperatures coming I needed it fixed same day. I am very happy with the service and fast same day replacement even had a new fan with them and was fixed in an hour, I’ll definitely be using them from here on out. Thank you Reagan for the friendly professional fast service !