HVAC reviews in Bastrop, Texas
-
The work was done very fast and professionally done. Great job would highly recommend ALL ABOUT YOU for your air-conditioning problems.
-
They came out when they said they would, he explained everything that he found and showed me what needed to be done. Issac answered all of my questions. When the part arrived he came out, installed the new coil, cleaned up and made sure everything worked. Very professional and attentive to detail. I would highly recommend them,
-
The heater at my mom's house was not heating. I contacted All About You Heating and Air. Isaac happened to be in the neighborhood, so was able to check it that day. He accessed the problem quickly and corrected it. Turned on the system and it heated. Satisfied again, so will continue to use and refer to others.
-
Used All About You for one of our commercial locations their in Bastrop and they did a great job. On top of it and very professional. Reach out to All About You if you need any work done support your local companies.
-
My AC unit was new, 2 years old. I constantly called the company, Hyatt AC, to complain that it was not working correctly. They would come out and tell me it is working fine. So I had retro foam put into my walls and an Attic fan, still my house would not cool down.
I was fortunate to meet All About You, Issac. He walked through my house, checked out the air conditioner and simply told me my unit was not large enough. They installed the new unit today and what a difference. The house is cool and I have the temperature set at 79.
It took a true professional to figure out what was wrong in minutes.
Thank you Issac for your service -
Isaac and his crew were great! He came in when we were in crisis. His problem solving skills and adapting to what we had going was fantastic and amazing. Came when he said. Finished on time and everything could not have went better. Very professional, courteous and reasonably priced. Cleaned up after themselves.
-
Very quick and efficient! Excellent work
-
Isaac is my all-time favorite air conditioning and heating maintenance person!
He's been providing ongoing maintenance for my three heat pump air conditioning units for a few years now and he is not only extremely knowledgeable and experienced, but, equally importantly, he is ethical and honest and never tries to upsell you on something you don't need or tell you that you need repairs when you really don't.
He does great quality work at very reasonable prices.
Isaac's entire business philosophy is to treat his customers well, hence the name of his business "All About You Heating and Air"
After Isaac was working for one of the large Bastrop county local Heating and Air Conditioning companies, because of their unethical business practices and the upsell requirements of their employees, Isaac chose to quit and start his own business because he just wants to service his customers in the best way possible by offering affordable routine maintenance and only NECESSARY repairs ... and he NEVER try to upsell his clients on Services they don't need.
The company that he was working for, similar to many of the bigger heating and air conditioning companies these days, not only encourages their employees to upsell their customers on unnecessary maintenance and unnecessary costly repairs, they also make those upsells part of the employee contract so that their HVAC technicians HAVE to sell a certain number of upsell services every month....
( I personally experienced those upsell tactics from this company after I had hired them to do routine annual maintenance checks for me. They wanted to sell me a completely unnecessary repair service that was going to cost over $6,000. I didn't believe what their technician was telling me was actually truthful or necessary so I ended up calling Isaac to get a second opinion, and he told me that I absolutely did not need the extremely expensive service the other company was trying to sell me and probably would not need any kind of service like that on my coils for many, many years.
Isaac has been been my go-to heating and air conditioning repair and maintenance person ever since then.
Isaac is a refreshing anomaly in the heating and air conditioning repair world, and I highly recommend the amazing quality work he provides!. :-) -
⭐️Wow! First time someone tells us they’ll be arriving a specific time and it happens!
⭐️ Isaac took care with the floors when he came in, and put everything back where it belonged when he was done.
⭐️He explained the “must have” and the “nice to have” options.
⭐️Super polite and dare I say it…he knows how to speak to a woman as if she was a person…respectfully!
⭐️Just so you know, I don’t normally write reviews. -
I’ve been using All about you heating and air for several years now and am very pleased with this company and their service. They are very professional, respond quickly to messages, and communicate very well on service dates as far as letting you know when they are on their way out. I really appreciate how they reach out every six months to remind me to schedule my routine maintenance before summer or winter hits. I highly recommend this company if you’re looking for someone to do heating and air work for you.
-
Great service. The tech took the time to explain what he was doing and did some small repairs. Went above and beyond from what I’ve seen with other companies over the years
-
EDIT TO UPDATE: unfortunately I have to revise my review from 5 stars to 1 star. Issac apparently only values customer service and satisfaction when he is getting paid, not when he is supposed to do the follow through of the 1 year of checkups included in the price of buying the unit. I have been trying to have him/his team out for a month now and he forgot to put me on the schedule once, and then had to cancel due to an issue with his kids. Now, I am a single mom, and I understand that things come up…but to not even be rescheduled? And be ignored for multiple calls and texts trying to do so (when it should have been him) is unacceptable to me. He then tried to blame me for wanting it to be at a time when my mother would be here (who was the one who purchased the unit) when I asked him to move things around to prioritize this appointment due to the inconvenience already caused. No longer recommend. I will just take my loss of not getting the included AC check up, including screenshots for reference. Originally appointment was May 1 that was a no call no show due to it not being added to their calendar.
I recently had the pleasure of working with All About You Heating and Air to repair my air conditioner, and I couldn’t be more satisfied with the experience! From start to finish, their service was nothing short of exceptional.
Firstly, the team was incredibly friendly and professional. They took the time to explain the issues with my AC unit and provided a clear and fair estimate. Their prices were very affordable, which was a huge relief.
When it came to the actual repair, they were prompt and efficient. They arrived on time and worked so quickly that my house didn’t even cool down at all during the process. This was a massive relief as I work from home and have young kids; any significant downtime would have been very disruptive.
What stood out to me most was their dedication to customer satisfaction. They made sure I was happy with the work done before they left and even gave me tips on maintaining my system to prevent future issues.
If you’re looking for a reliable, friendly, and affordable AC repair service, I highly recommend All About You Heating and Air. They truly live up to their name, focusing on the customer every step of the way. Thank you for the fantastic service! -
Isaac came to our office on short notice after our AC went out, and I couldn’t be happier with his service. He thoroughly investigated the issue and discovered that our previous AC company had improperly installed the filters, along with another problem that previous technicians overlooked. I really appreciated the time he took to resolve everything. I will be giving him my business moving forward, as it's hard to find trustworthy and honest professionals.
-
My AC went out after hours. I called Isaac. I explained what was going on. He said that he would get out there first thing in the morning. 8:20 am he was on his way. 9 am. I had air. Aww. Isaac is always professional and gets the job done. I have already told family and friends about the great service he provides. I thank God for him and the care that he shows and gives to the residents of Bastrop County.
-
Jonathan was fast and effective. I called Thursday evening and by Friday at 8:00 am he was here. Very pleased with the service.
-
These folks take care of all of our heating and AC needs quickly. They also take care of our maintenance. Always friendly, know their business, and get things squared away quickly. Very responsive.
-
We had great service. Our appointment was scheduled quickly, and David did a great job with the annual service check. He was thorough, efficient, skilled, and very professional. We really appreciate the help! Highly recommend!!
-
Professional, knowledgeable, and dependable service!
-
Polite. Professional. Knows his stuff 😃
-
They do amazing work,,, totally recommended!!!
-
So glad that I call, they Help me right away fast service, so helpful. Will recommend .
Thank you so much!!