HVAC reviews in Baytown, Texas

The technician was very knowledgeable about his work and explained thoroughly how it should work. He arrived on time and completed his job within about 30 minutes.

Julian Tapia just serviced our HVAC. He did a great job. He was very professional and courteous. We highly recommend Julian for any repairs. Thank you Expert Air.

Evy Alday is exceptional! he even washed our “forever metal filter” along the hallway upstairs before putting it back. he answered all my questions patiently and clearly!

We’ve used Expert Air over the last 10 years with our AC. They have a great maintenance plan and have always been responsive in an emergency AC situation. However, this year the service has declined. We scheduled two routine maintenance appointments, took time off work for the 3 hour arrival window, and both times no tech arrived. The first time I called and had to reschedule because they didn’t have anyone available to send. Yesterday I called again after our tech didn’t show up and was assured someone would be out later in the day around 4. No one came. I called and was assured someone would call, but never received a call. It’s very disappointing to have this experience as a long time customer.

Friendly and affordable service. I've been using this A/C company for over 20 years and know how dependable and observant of their customers needs!

We received our quarterly A/C Maintenance today and wanted to let everyone know what great service we had. Dylan Baker, our Service Manager was extremely professional and courteous. He was very thorough and took his time to explain some of the repairs that needed to be done. I highly recommend using Expert Air for any A/C or Heating needs.

We were hit by a tornado the Monday before Thanksgiving. With a house full of guests it was very stressful. We contacted Expert Air and they sent someone out immediately. Our AC had been knocked off the slab it was on, and even though it was dark and raining the technician got our AC back on the slab and working for us. He came out the next morning in order to take a closer look. Gave us a detailed report of the damage and an estimate of the cost of work needed to be done. This was important for our insurance claim, and we so appreciated the quick work and response from Expert Air. They are the most reliable AC company we have ever worked with and will never go elsewhere. They have since come out and fixed everything for us.
If you need AC work done, at a reasonable price and from a company you can trust, I would definitely recommend Expert Air.

Evy was awesome. Very professional. Did the work in a timely manner. Labor was a bit expensive, but I do have to say Expert Air has always been great to work with. Very reliable company. They were the ones to install my unit and I will always use them for repairs and all! Highly recommend Expert Air!!