Reviews of local pros in Blanco, Texas

4.9 based on 50 reviews Back to the listing
    5

    JACKSON was very professional. He showed up on time. He did a thorough inspection. Took care of the proper service. And left suggestions of other things that we could possibly do to improve our system. I highly recommend APACHE.

    5

    We always have a great experience with Apache Air and have found great benefit in being a member! Jaxon S. has been our service technician the last two visits and he has been very friendly and professional. We highly recommend them!

    5

    Madison performed his maintenance work on our unit very professionally and timely. He went over the inspection report with us and made recommendations for preventative maintenance. He was courteous polite and did not pressure us to do anything extra.

    5

    Stephen was fast, courteous, professional and handled the whole process from end-to-end. From my first call to them to a completed new install took only a little over a week, most of which was mostly waiting for the new equipment to arrive. Very happy with the final result and loving our Mitsubishi mini split!

    1

    I have had Apache install multiple HVAC systems for me through the years. I did a complete gut remodel on a house and had Apache put in a new HVAC system for it this past spring/summer. Everything was fine till switching the system to heat. I notified Apache and they came out and checked everything and then told me that to continue would now be a service call and I would need to pay a minimum $115 for him to continue diagnosing the problem. I asked about all of the system being under warranty since this system is brand new and installed by them. I was told they would not warranty the existing thermostat wire which was the source of the problem. literally 5 minutes after paying the $115 service call fee i was presented with an $1,100 proposal for them to run new thermostat wire. I declined and opted to run the wire myself which I completed for $100 in wire and 1.5 hours of my time. I understand that the existing wire is not Apache's, but when they came out to quote the project, during the installation, or after starting the unit there were no concerns from Apache about it. I would not recommend using Apache, and they have lost me as a customer.

    5

    Tres and Desiree are fabulous. The great experience began with Desiree. She provides excellent customer service and represents the company well - with the first phone call, you feel at ease and know you’ve made the right choice in calling. She also followed up with me to make sure that we had a great experience.

    Tres is a gem. He is personable, knowledgeable, and professional. He is able to talk about systems in a way that is clear to those of us with no knowledge. Even better, Tres has been assigned as our technician.

    It is so great to work with a company that has great values and goes to great lengths to ensure that their employees mirror these values. Great values, customer service, knowledge, and pricing.

    5

    I chose Apache because of a friend's recommendation. I am so happy I called them. This is the second visit they've made to my home and both technicians were wonderful! Today Brayden came for my Fall service. It's so important to trust the people you invite into your home, and honestly Apache has nailed the process on hiring the right people. Brayden, and the previous tech Jaxson (spelling??) are both just the best people. Knowledgeable, polite, and very personable. Five stars all around!

    5

    As a first time customers, we were impressed that Apache had enough techs in their pool to get out to our home on the same day as our request for service. Nick and Matt were prompt, polite and thorough with their assessments. They provided several options for us to consider to resolve the problem. After Nick and Matt left, we received a follow-up call making sure we were pleased.