Reviews of local pros in Brookshire, Texas

My feedback is that I had an appointment and you were a no-show.
Update: I have used Air Bourne Air for several years and they have always done a great job. I was called by the owner regarding my review and was told that they never had me on their schedule. He apologized for the mixup and because that means a lot to me I take back my one-star review and change it to a 4-star review. Giving people the benefit of the doubt and second chances are the right thing to do.

I highly recommend air bone air AC. The entire experience from beginning to end was on a professional level that I have never experience working with other AC companies. David came out to my house and did a complete walk through of my old system and provided me with a very detailed and professional bid that made my decision easy on who I would chose as a preferred AC contractor. He walked me through exactly what I would be needing and did not try to sell me equipment and services that was not necessary to upgrade my system. His installation team arrived on time and began prepping my house for installation of the new equipment. This prepping included laying down of blankets to ensure wood floors and carpets were not damaged in any way. His installation team worked efficiently and had the complete system broken down and installed with in 5-6 hours to minimize the time without AC.

During the final walk through with David it was apparent that the system was installed professionally that left me feeling confident that I had received my moneys worth in equipment and services. I highly recommend that you choice David and Air Borne AC.

My house systems were old, quoted earlier in the year with many companies. After two months research and after meeting with many of the companies that provided quotes, I decided to purchase the equipment and have it installed by AirBourne AC. The technicians doing the installation were very professional, the follow-up impecable. David provided an excellent service, was very patient explaining all of my questions, inquires (and clarifying my research questions). Very pleased with the work done. Highly recommended.

David Flores was recommended to me by someone who had their AC unit replaced in 2023. David was incredibly professional and explained my current issues and provided a reasonable and a cost-beneficial solution. I will go with Air Bourne Air from now on as the service was exceptional.

Technician initial diagnosis was incorrect on needing a board replace. A 2nd Technician discovered that it was wire issue. It was fixed & unit was back online cooling house.

David and the team just replaced two of my systems (AC and heat) and did complete replacement of all ductwork in my house. I can’t describe how pleased we are with the quality of their work and the professionalism they conducted themselves. We highly recommend them for anyone needing similar services.

Trane evap unit was leaking. Jamie with Airborne repaired the unit leak after some weeks of my observation and reporting efforts to find the reasons. His workmanship has always been top notch as have been all the people with whom I've worked since the original installation of the Trane unit five years ago. I highly recommend Airborne Aire if you're looking for honest business folk who know what's best in air-conditioning needs here in Houston's tropical climate. With Airborne, you get much more than what you pay for!​
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Eight months ago I wrote the above review following the described service to my A/C unit. This January 2019, I had a routine tuning and adjustment of my heating unit and scheduled an early spring return to perform a unit cleaning and tune up the cooling unit for the summer months.

Jamie warned me that cleaning and tuning the cooling unit during the cooler weather months could give false indications when testing unit cooling efficiencies. He advised we wait until warmer weather comes and cooling is needed regularly before we complete the cleaning/tuning.

I agreed with Jamie. I was thinking the same thing. With Airborne the truth is always what you'll get because Airborne wants your return business and being an experienced businessman myself, I know the value of truth.

Trust Airborne. If it ain't broke, they won't fix it. They will explain why not.
​Honesty, think Airborne.
Attachments area

Your tech was very helpful and respected plus very well knowledgeable about air conditioning system. Your company is very close I have two units that required immediately repairs due to pets. Thanks again for your help. Larry Hobbs

We have been a customer of ABA for over 10 years, including an AC replacement. They stand behind their work, and all their technicians are professional, friendly, and easy to work with. They are prompt and knowledgeable, and can fix any issue almost immediately! We have recommended ABA to all our friends and family and they are always pleased with the service. Once you work with them, you will never use anyone else. Thank you ABA! I can't say enough great things about this company!

Appointment scheduling was quick. Service tech arrived on time. Estimates of repair options were returned same day and a personal call from Dave to explain and answer any questions. Work was professional and clean.

Excellent experience with David Flores and Air Bourne for over three years. Fast and reliable service, very knowledgeable and ready to help even in urgent situations (like AC not working on Saturday at 18:00...).
David replaced our aging systems and both times his teams did a great job. Careful with the floors and the walls, cleaned up beautifully after finishing, very courteous and prompt, really a ray of sunshine these days and age.
Highly recommended and certainly will use every time we are in need.

Super helpful as usual. I really appreciate Air Bourne and all their techs. Very professional!

Called for maintenance to be done and they were at my house the next day. Technician was very professional and fixed the issue we were having quickly. I will be returning for any future HVAC needs. Thank y’all for the honest and efficient service.

Was told they were going to service the unit for $69 and could find out any problems while servicing it so I waited until today and they did not service it as planned as it is not residential even though I reminded them when I set the appointment they had installed it and serviced it since that time. SO they should have known it was not residential then the fee for 1-2 hour labor was very high as part was under warranty so searching for more quotes now

I adjusted this to a one star because of the reply to my original review. It was originally two stars because the tech was actually early. Otherwise, he was quick to tell me my unit had a coolant leak, and said that because of the age of the unit, it was more efficient to buy a new unit. He spent about 2 minutes in the attic and came down and gave me the news, with no other troubleshooting. Of course he was very quick to tell me that because of the age of the unit, it was better to replace both the inside and outside units. He spent about 10 minutes going over options and pricing, and also adamant that my regular guy (who was unavailable at the time) was going to say the same thing, and that he wasn't trying to price gouge or oversell me. I got a second opinion from my regular guy. After looking at the coils for about the same amount of time, he said there was no leak and that he was going to do a pressure check just to confirm... No leaks! After some additional troubleshooting, he determined that the problem was the capacitor on the fan going out. He replaced the capacitor, at a cost of about $400, not $9000 for a new unit. He also mentioned that I should hold on to this unit for as long as I can because the new coolant is flammable. I agree. I have a big problem with flammable gas being in my attic and would prefer not to have an AC unit with flammable gas in my house. Air Bourne, write whatever reply to this that you want to, but this was highly disappointing.

I was really trying to avoid leaving an honest review because my experience was not at all favorable but you keep sending these requests to complete a review.

Great Service from David Flores and team. David provided a good estimate and we did our due diligence. He was patient and accommodating . It seemed the estimate/quote was good. We are happy! Hope everything stays well.

Workers were here right on time and got the job done in quick and efficient manner! No complaints at all! Will Definitely be calling them for service and any AC needs in the future ! Always communicative and very responsive as well . Highly recommend .

UPDATE: After posting this review, I did receive a call from a gal in the sales office. I told her that I was not interested in doing business with their company. She said she would let her boss know. I then received a call from a man who spent the majority of the call cutting me off mid-sentence to blame their system, technology, & AI. From a customer service standpoint, his defensive attitude definitely did not influence me to give them a second chance. I prefer dealing with a company that believes in personalized, human interaction.

Made an appointment Thursday for an estimate for a system replacement at 9:00am Monday (today). It was all done via text. I never actually spoke to anyone, which is kind of weird. Anyway, I sat in my car, at my gate, waiting to let the technician in until 9:20. No show. No call. You would think that the commission on a full system replacement would be enough to motivate someone to make a good impression and arrive on time, or at the very least, let the customer know that there is a delay/change of plans. Not the kind of company I choose to do business with.

David was great today thanks for walking me through the process and helping explain everything to me!

Company responded very rapidly to my call and had a service technician out same day to diagnose the problem. Only issues was that the technician didn’t have the proper thermostats in the truck to replace the failed parts. That being said, the company provided a temporary thermostat but that took an extra day to be done.
The technician (Ever) was great and polite.