W.B. Arthur

Shane and Nate have been absolutely exceptional. The communication/clarity that they’ve provided throughout this process is greatly appreciated and VERY highly recommended. It’s not a fun process, but they’ve definitely made it more than bearable. Thanks, yall!

So this company has two "arms". A water mitigation arm and a construction arm. When we noticed our water issue the water team was able to come out within 24 hours and start the drying out process. They said it was going to take 4-6 weeks to repair the very few things that had to be removed. 16 weeks later they finally finished. We thought the water mitigation team did a great job and overall were very responsive and quick. I also give them props for being nice- I appreciate that professionalism. But the construction team have some VERY real issues with communication. Every time something needed to be scheduled I had to reach out multiple times to get it done (that is exhausting for a customer!). Additionally I had to request them to come back and redo things because they weren't done in a quality way. At some point in the 16 week journey I actually came back to see if all the 5 star reviews were a sham- that's how bad it was. Overall would not recommend using this company or maybe just use their water team and get others to rebuild what they demo.

We have been partnering with WB Arthur for our water mitigation needs for about 3 years. Our experience has been nothing short of exceptional. WB Arthur consistently demonstrates promptness and professionalism in every project. Their dedication to quality work is evident, and we have complete confidence in referring them to our clients. Knowing that WB Arthur is involved means we can rest assured that our clients will receive top-notch care. We highly recommend WB Arthur for any water mitigation services!